My husband and I bought a sauna from Foothill fitness Equipment and had the best experience. Janine…read morewas so kind and knowledgeable. She went out of her way to help provide excellent customer service. When the sauna was delivered and installed, Ben and Robert were amazing. The whole staff at Foothill Fitness Equipment were phenomenal I would definitely recommend using them for all of your fitness needs.

Professional and quality products. Foothill Fitness helped me build my dream gym at good cost with…read morehigh quality equipment.

Be careful with the bald guy in the shop. Used care salesman. Not good brands. Go elsewhere you…read morewill be sorry. Not very good value for customer.

The owner, Moo, was a very friendly and kind gentleman who I had the pleasure of talking to. I came…read morein to buy a few plates and some dumbbells and was surprised at how fair the pricing was. There is a wide selection of gym equipment that can fully equip any home gym. I will definitely be coming back!

Great service I had a really good experience. Tech named…read moreJuan was super helpful answered all my questions. Appreciate his honesty above it all! Would definitely recommend them!

My treadmill was fixed the next day! You have to be flexible but the process was easy, be patient…read morewhen texting, and you will get a response. I texted yesterday and I was told there was availability next day, plus the value of the cost was worth it. Considering he had the part with him, plus labor, and not to mention the gas he used to get to my property. The cost was reasonable considering everything that goes into fixing it. I'm a happy customer, I called other places and they stated they didn't work on NordicTrack treadmills or that I would have to wait another week. Payments accepted Zelle, Cash. Thank you for fixing my machine!

Would leave negative stars if I could. I went for a return due to sizing, it was half a size bigger…read morewhich was recommended when purchasing a Nike basketball shoes compared to other brands. This is the very first and only item I'm trying return from many purchases I've made on Dick's online store. The store manager told me they can't accept the return because the shoes are creased, dirty and it looks like I've used them outdoor a bunch of times, after I told him I used it twice indoor. Basically he called me a liar. They asked me why is it creased. I told them you can have a brand new pair and take 10 steps in them, they will crease due to the design. I even offered to demonstrate with a new pair, then he immediately said "we don't sell those shoes here." He mentioned that he's been selling shoes for 18 years and my return is the 5th time someone trying to do the same thing that day. They keep asking me why didn't I try the shoes inside my home? Well, they're basketball shoes so I had to try it at an indoor run. What am I gonna do, play basketball inside my house? They also asked why I ordered it if I know it's half a size bigger, so I told them that it's recommended to order half a size bigger for Nike sports shoes. Honestly I don't know why I spent so much time arguing with them when they can just tell me that it's against policy and that's the end of it. I could have just left to do the return online (which I did, smoothly.) At least now I know why it's called DICK'S Sporting Goods, because they hire mostly dicks to work at this location.

My middle daughter requested a pink Stanley tumbler for Christmas…read more Yes, I could have visited numerous stores as I am sure they all had pink Stanley tumblrs; however, the only place I visited was Dick's Sporting Goods. Upon entering, I went straight to the middle of the store, where many Yeti and Stanley products are on display. It took me all of twenty seconds to find the perfect tumbler for my daughter. It was pink and glittery. I was a happy camper with the tumblar. The only negative for me was that I had a couple of questions regarding the tumblers and a few other items I was interested in purchasing; however, I was unable to locate an available employee to assist me, as the only two employees I observed were the two cashiers at the front of the store.

I love this store! Not only do I find great gifts for myself but I find great gifts for friends…read moreand family here. They have a great selection of unique gifts and carry the latest in yoga/athletic wear for both women and men. My absolute faves are the crossbody bags ! Their rewards program is a definite plus as well.

This store is incredible and dangerous because i want to buy everything! I have purchased skin…read morecare, clothing, candles, Jewelry and my favorite purse I've ever owned here. The owner was there and she was so friendly and helpful without being pushy at all. Highly recommend!

***UPDATE*** 25 Oct 25…read more Called customer service to get an update since I was told that my parts should be shipped by 15 Oct 25. I was told it would be a couple more weeks, which is the exact response that I've been getting since May, when I first ordered my parts. I highly recommend to NEVER purchase a Marcy Smith Machine, and instead buy a US made product that has teamed up with US company to provide replacement parts! You will eventually have to purchase replacement parts, and you don't want to have the nightmare that I've dealt with! ***UPDATE*** 6 Nov 25 Called to get another update, and of course they still didn't have my full order, however the agent this time said they would open one of their orders off the shelf to get me my missing parts. I'm glad that they took this option, but that's 6mo later and after I made this recommendation a month ago, which I was told they couldn't possibly do that. I guess that didn't age well. Let's see how long it takes to receive these parts.

My name is Armando F. Please, please DO NOT WASTE YOUR TIME with this company. They provide…read moreabsolutely no support for parts. My request began November 11 and has carried into the new year. Just today they extended, EXTENDED, my part arrival until March/April. Hope your equipment does not malfunction or brake. You will be out of luck. I rate them 1 star because there is nothing lower.

My first time at this location of Big 5 Sporting Goods. I was going to exchange my merchandise…read more They have a lot of selections that I couldn't find in Rowland Heights or Alhambra. The store was also clean and neat inside. Even though I couldn't find my size for exchange, the lady at the cashier's was very helpful and friendly. She offered to help me look for other Big 5 locations that have the size and style that I was looking for. Great customer service.

When shopping for a gift, I like to browse in stores and see the products in person. Another…read moreadvantage is you can take home your items, no need to wait for the goods to be shipped. So many are ordering online, which can be deceiving when your item arrives. I was looking for a birthday gift, which can be difficult when they have "everything." The store is organized with a good inventory. The shelves are fully stocked with sports equipment, camping gear, athletic clothing for all ages. The employee even brought out a huge ladder to reach some products that were displayed at the very top of the shelf. It is winter, so I bought "warming gloves" and some cozy slip-on booties that were lined with soft sheep skin fur. I think, I may go back and buy more of those gloves (sold in Mens, Women and Youth sizes). Shop in person, 7 days a week, and don't forget to tell'em that Rosemary sent ya!

10/20/24 Hubby's looking for "flippers"/fins for swimming…read more Nope, staff said those are only available during summer time. So we're @$$ed out hahaha. This was a quick trip. This Big 5 is located in a plaza next to Dollar Tree & a Thai restaurant, across the street from Juan Pollo. Smallish free parking lot. Onto the next sporting goods store

I came here to pick up some waterproof boots with all the rain that we've been hit with. Big 5…read moreprovides merchandise for low to mid price points, but brand variation leaves a lot to be desired The gentleman working the footwear section was really helpful with me and another shopper who was coming in from out of town also looking for footwear to deal with inclement weather. So far, the boots have held up quite nicely even when walking into some deep puddles. They've kept my feet dry which is pretty awesome. The premise itself feels dated even though it's not run down. Merchandise also feels densely packed, but then again, it's probably always been like this ever since I was a kid. Come in. Get what you need. And leave with low expectations.

I had arguably the worst experience at this location yesterday, for starters nothing had the…read morecorrect price on it, tents where being displayed for 60 dollars when I went to actually buy it turns out it was 120. When realized and didn't want it, the young lady w the headscarf on register 1 told me I had to pay for it since It had already been processed. I spoke to another associate and he said "that was a mistake on management for not training her properly" I was out 120 and all they told me was "sorry" I now have to wait to get that money returned back into my account. Want a good sporting goods store, try Big 5. Prices are displayed as they are, they also make refunds very easy!

It's a hit or miss here. Helpful staff but can be somewhat unorganized. Decent selection of items…read morebut can be a little overpriced.