Property Managers and HOA/COA seem like they are always fighting an uphill battle. Between, the…read moreHOA/COA, Property Management Co and Legal advice, Residents, Insurance Companies, Realtors, Title Companies, everyone has a better idea. LOL, All sides are right and often it feels like going against city hall. It just takes time, patience and understanding. Having said that, I too get upset with trying to resolve fairly simple issues.

These people will lie and do anything but fix your problem. My foundation is crumbling and since…read moreDecember we've been trying to get it repared. The crack & hole are getting bigger. They gave us the name of a contractor that was going to get in touch with us. But, they didn't. My wife call the construction co. and they not only haven't heard from CPS, but they don't do foundations. If can avoid them, you'll be better off.

Lived at and apartment of Reed road for two years, and honestly I'm sad to go--just needed a change…read moreof scenery, nothing more. The place always felt comfy and homey, and the brick walls gave it a great aesthetic. Neighbors were quiet and pleasant for the most part, and a lot of them have been here for years (I could've easily stayed 5+ myself). Highly recommend if you're looking for a spacious, comfortable 2-bedroom.

The company never followed up with my request I had asked for. Hard to do business that way…read more Evidently, they do not need another HOA to manage. I feel they're not following up was a blessing in disguise.

I cannot put into words how much you should hire this company ASAP! They gave me a very reasonable…read morequote for a stamped patio and were very transparent early. I had a good feeling but then they did the work. Wow. Amazing. Everyone in the company from Jesse down was a dream to work with, they humored my questions, worked hard and gave me a product I love. They were very good with communication and updates. They even helped rectify an issue a different company created. They are the real deal. You cannot go wrong with Oswald Concrete.

I have so many positive things to say about Oswalt Concrete. Jesse and crew show up on time, when…read morethey say they will, and flat out get it done. These days, it's impossible to find a crew that want to do things right, and these folks are sticklers for ever little detail. From the very beginning, Hollie was fantastic, and generated my quote in record time. She gave me a list of options, and explained what to expect as we went along with the permit and homeowner-association approval process. She's a gem, and a total rock-star when it comes time to get it done. There were no surprises, problems, or excuses. These folks know the business, quote very fairly, and do extraordinary work. The quality they deliver is uncommon, being that it's so good, and the crew is so experienced. I noticed they use a lot of new equipment too, and put a priority on safety, quality, and doing things correctly the first time. That meant a lot to me as a customer to know I wouldn't have to deal with breakdowns and excuses from using old and broken tools and gear. Start to finish, my job was done in three days. I can't say enough how happy I am with the finished product. They did a 20 x 25 brushed finish patio, and a 5 x 10 pad next to my garage. I couldn't get other companies to call me back, or worse, they'd show up and under-bid, and then expect a payment and to sign a contract on the spot. These are red-flags, don't work with people like that, you'll likely pay someone else a lot more to fix it later. I talked to 8 different companies before deciding on these guys, because they were clearly the best. Take your time, call everyone, but call these guys too... they deserve the business!

RUNNNN. The high level of unprofessional conduct is absurd and concerning. Constantly combative…read moreand defensive. (see responses to yelp reviews and BBB complaints for further evidence). After terminating our contract, these are responses we got from Erin, the Owner, to our requests for financial records (they filed our tax return with the wrong name, which then caused issues with us opening Bank accounts following termination of their services): "While this is an absolutely adorable request, I will be getting everything to you by month end, per the 30 day allowance in our management contract. I am not sure what Tom may have previously indicated, but I am the one who oversees offboarding." "Thanks so much for your opinion, there is a reason we are not continuing to work together. I have looped the rest of the Board and Tom back in, and I will be sure we get you the documents and records by the end of the month. While I don't see any reason why it would actually take that long to close out the admin/financial piece, my priority remains the clients with whom we are contracted in 2026, and I will focus on offboarding your account within a reasonable timeframe." While, based on our experience with them WHILE they were managing our property, we did expect to have issues with the transition, at this point I just want to warn any other potential clients of how they handle both current and past clients. (I have similar emails from her while her firm was engaged by our COA).

Since purchasing my condo in 2022 I have dealt with two individuals who have been consistently…read morenegligent, incompetent, unresponsive, rude and condescending. This is the most unprofessional and unorganized property management group I have ever come across. I had an issue that should have been discovered and fixed proactively, result in damage to my property. It took almost a year to get ahold of someone to attempt to rectify the situation and now over 1 year later it still is not resolved. Additionally, this individual has been incredible rude and condescending throughout the entire process.

So the overall experience was good. It all started with the best sales person you can meet with…read more"Erika Wehner". Right from the 1st meeting, she knew what all we are looking for and guided us in the right direction. Then from there onwards at each step she made sure we made the right selection (since we were new to building a home). The next steps followed with design center team also went smooth with few meeting with Marley. It took a while for getting all approvals in place but after that it was on full throttle mode. The Pilot for this was "Troy Blevins". He was very digital :) means his answerers were very short - Yes or No, whether you like it or not. We agreed and disagreed at many occasions but that's pretty normal for any project where you come with No knowledge of building and the other side is PRO. He knew what he is doing and that's what matters. Overall Troy did great job in responding and keeping the schedule on time. "Robin" on the Aster location also was very helpful, whenever we visited the Model home there. The work in its entirely is done by different contractor companies, so the standards may differ for each job. Some might do an exceptional job and some might be average. Rockford only manages the whole project between these parties. You as a consumer have to be on top of it and ask for best and most of the time you get it.

I have to agree with all 1 star reviews here. If I could give them a negative review, I would. Erin…read moreis the worst. She has made so many promises and delivers none. We bought a house that she finished building and had so many issues, from electrical to plumbing. I would never recommend this builder or Erin.

It should be minus 5 stars, but that's not an option. This company is lackluster in every way…read moreimaginable. Do not hire them. A waste of your money and energy. They hire people who do not complete projects making your condo area into a trashy construction zone and stand around playing on their phones. They do not communicate about projects and clearly don't manage much but taking your hard earned money. DO NOT USE THIS so called "management" company.

Worst home association ...who employees unprofessional and disrespectful men. I called and an…read moreirritated man answered who was upset because I asked a question! People like him should not be working with customers...

Vaughan is very responsive to their vendors and provides excellent communication between client and…read morevendor. I recommend all HOA's look at them as an option should the need arise. Great job Natalie Fluor!~

Absolutely the worst management company. Monthly fees will skyrocket, the atmosphere will be…read morenegative towards owners, the staff will be different that you need to work with every year, and they will go long periods of time without wanting to address issues that you have.

Customer service is terrible. Towne Properties provides HOA "support" to my neighborhood in Lewis…read moreCenter. They will not provide copies of HOA deeds/covenants unless charged. They also don't hold neighbors accountable and responsible for following the approved color palette for exterior paint options. Ultimately negatively impacting the overall aesthetics of the neighborhood. They do the bare minimum. Vicki and Lexi do the bare minimum.

Towne is truly awful! If I could give zero stars, I would. I am so happy they no longer manage my…read moreapartment complex because everything got so much worse when they took over. They are completely unresponsive, almost impossible to communicate with via email, phone, or in-person, they overcharged me rent for months and it took ages before I could get anyone to pay attention to that concern. They let my AC go unfixed all summer, the pool heater broke before covid and their famous line to all residents who asked was "we're waiting on a part." Apparently it takes more than 5 years to acquire that part. Even when you take it upon yourself to seek out the higher-ups for help, they really never follow through either. If Towne ever takes over your living arrangements, save yourself the headache and just run! If you're unlucky enough to be stuck with them, be sure to document everything.

We used Power Wash Solutions to do our office building, sidewalk & parking lot. Very satisfied with…read morethe results. They showed up at the time quoted, very professional and did a wonderful job. I worked with Sean over the phone and had all paperwork emailed to me to make things simple. Would definitely recommend this company. Will use them in the future.