I recently had surgery here at MSC and was pretty close to backing down since I'm not a person who…read morevisits the hospital bed often. The last time I had surgery was when I was giving birth to my youngest who is now 20yrs old and that c-section kicked my butt. When I was brought to the back, I was greeted by several people to confirm my surgery to make sure I was the right patient and to verify what surgery was being done. This is protocol at hospitals and surgery centers to preventive errors. By the time I was brought to the surgery room I was having anxiety at this point. If it wasn't for the amazing staff at MSC I would have backed down. I was so shaken up, I asked the nurse in the surgery room if she was able to please hold my hand and without hesitation she was happy to hold my hand and then the other nurse came around the other side to hold my hand and after that I didn't remember anything. The anesthesiologist walked me thru and was talking me thru the process til I fell asleep and if it wasn't for the anesthesiologist and the 2 ladies, I probably would have backed down. I wish I remembered the ladies names to give them some praise and acknowledgement, but I was so nervous at the time I forgot. I have worked at medical facilities and I was extremely impressed with the professionalism and empathy. MSC is above standard and if you're going to have surgery here then you should know that you'll be taken care of. Staff is amazing. No one looks forward to surgeries/procedures, but MSC makes you feel at ease. I recommend this surgery center and I hope your visit is as successful as possible!

Minor surgery today scheduled at MSC today. It was an easy checkin with Adianis she was friendly…read moreand professional. Super clean Comfortable waiting area.i was called back after just 5 minutes. Darlene friendly assistant came in took my BP pulse she was great and friendly. Met with Anesthesiologist and Dr Irani I was ready. I was done after a short 20 minutes woke up in recovery.Dr Irani and staff were all professionals and fun I was good hands. Thanks Dr. Irani Cindy, Shannon, Dakota. thank you all.

If I could give a negative infinity stars I would. First off…read moreJessica at the front desk is a complete condescending bitch and a bully. I came to my appointment 30 minutes early as they insist and required. Jessica the bully got my insurance card and ID and disappeared for 23 minutes then she decided to have me come sign the paperwork so now we are past my start time for my scan. I get to the scan area and the assistant finally comes to do his menial job of asking the redundant questions and then I have to change into the gown and pants that are made for a 600 pound man. By this time it is 6:30 pm 15 minutes past my start time for the scan. I'm waiting and waiting no one comes to get me so I start yelling out can someone tell me what is going on and the assistant plays dumb and says he doesn't know. Finally at 7 pm the technician comes and doesn't apologize for being so late. He was rude. It is absolute bullshit to arrive 30 minutes early and have your appointment start an hour late yet I was there for an hour and a half before the scan actually started. This is the second time I have had a shitty experience with this place. They could have told me they were running late. They could have offered me water and they could have killed me with kindness instead of treating me like I was the one who caused their lateness. They don't care about the patient at all. Negative stars for this facility!

On my most recent trip to Quest Imaging, i was there for over an hour for a few tests. But the…read morestaff are so nice and you can tell they are really trying to do their best at everything. From patient care, to their daily duties. It was nice with no TVs on in the waiting areas this time. While I wish I could skip the check in process, I know that the consistency in application helps the staff and the patient. The only thing I could recommend is that they make so minor repairs to a few things, like the blinds and the restroom could use some repairs.

My wife had a minor surgery scheduled at the Truxtun Surgery Center. We arrived 15 minutes early,…read more waiting area wasn't crowded. She had filled out all their questionnaires and insurance forms online all they needed was a couple signatures. Our wait was about 25 minutes before she was called back, bring a blanket the waiting area is refrigerated. I headed home, after 90 minutes I got a call, all went well and she was in recovery I was on my way. The entire staff were friendly caring and professional. My wife needed another 30 minutes before she being discharged she was still in the twilight zone. Truxtun Surgery Center is a smooth operation

I got here at 9am for a colonoscopy. It's now 10am and I'm…read morestill sitting in the waiting room. The place is full there's maybe 1-2 seats open. The staff seems hard pressed to deal with the ppl in here. It doesn't seem organized. I am starving and dehydrated, I have a headache (from colonoscopy prep) It's hard not to get really mad after all the threats and texts telling me to get here on time.. the place is clean and has a private bathroom, which is nice, but I'll avoid this place like the plague

Needed to make a trip downtown to Quest Imaging, I got right in with no appointment for a EKG and…read morebloodwork. It was 11:15 I was greeted as i entered comfortable small waiting awith TV Called back by William who drew my blood in a clean draw station no pain he was smooth. I then went down the hall where Christeen greeted me, she set me up for my EKG , very friendly and professional. were done in 10 minutes I was only at Quest 20 minutes before I was headed back to my car. Thank you Quest

Fantastic experience. Quest Imagine has hours past those that are posted and while it may not…read morealways be the case, it was for me. And boy did I appreciate that. Not having to take off work for a scan was a real treat. When I arrived after 5pm it was empty sans one employee who checked me in. There was little to no wait for my appointment and I was in and out in less than an hour. Highly recommend Quest Imaging at the downtown location on Chester.

Love that they have their own lab and x-ray tech, so very convenient. The staff has such integrity…read moreand heart for the care of our family. Thankful for the location also, right in the middle of town is another convenience. Thank you Dr. Y we love you!

I've been a Patient here for over 13 years and love everyone at this practice!…read moreI'm always referring people

I've been a patient at another well known urgent care for years. After our last visit, I said I'd…read morenever go back. We discovered AFC Urgent Care and that will be our new go to urgent care! Haylee was great at the front desk, super sweet and very nice. Dr Priya saw my son and was straight to the point. Had some good recommendations for him. We didn't feel rushed at all and great bedside manners! The office was clean, updated and we were in and out in 20 minutes! I give 10/10 and will definitely recommend! ***update*** 2 days later went back for an xray, the tech wasn't in the Sunday we went & it wasn't urgent: so we didn't mind waiting, we were in and out in 30 minutes with results. Everyone was amazing

I had a good experience here! I didn't wait too long . They were super accommodating. The medical…read moreassistant even got me a pillow . The doctor took her time to talk to me and made sure all my questions were answered. The front desk was friendly as well . The building was clean. No complaints! Plus they offer some lab testing on site which I love. I'll probably start coming to this urgent care from now on even though it's not the closest to me.

My first time here since switching new insurances and had to come here for myself (dry, wheezy…read morecough, with mild congestion). Considering it is the cold months, it wasn't busy coming in on a weekday mid afternoon (they close at 8pm daily). Office was very clean. Wait time wasn't too bad (15mins that's including the time I had fill out paperwork). Staff were very welcoming, nice and patient. They ask that you kindly wear a mask if you don't show up with one (no biggie!). I knew I would have some sort of respiratory issue but wasn't expecting bronchitis. I saw the NP and she was so nice and thorough. Administered an injection, breathing treatment while I was there, and ordered the recommended medications for further treatment. Overall my experience there went really great and so happy I got to come. I felt seen and heard - oppose to other urgent care places where you're rushed out the door. Thank you for taking care of me.

I just started coming to this facility, and I really like it!…read more I've only had the pleasure of meeting my PCP doctor once, but can tell she's a very good doctor, takes the time to listen and ask questions & was just an easy person to talk to and open up with. I had a broken foot so she ended up putting in an (expedited) referral to see the foot specialist, which just so happened to be located on the second floor! The very next day the referral was approved and the podiatrist office (foot doctor) was calling me to set up an appointment for THAT following day... Super fast! I've seen the podiatrist a handful of times since then, and he's a really cool guy as well! Communicates well and definitely has your best interest at heart! Pretty funny guy too! I've also gotten my blood taken here per my doctor's request, and have had several foot x-rays done here as well, I love that everything is located in ONE building!! The building isn't even super huge either! so it's easy to navigate around. They even have an ER! Plus I've noticed that they're hardly ever busy! It's pretty much empty every time I've come! wait times are no longer than 10 minutes at the most. My last appointment I was 30 minutes early and they were able to get me in right away! Just seems to good to be true lol. Friendly staff, clean facility, so grateful to have Dr Raju (her nickname) as my PCP and BFMC as my doctors office. -The end.

They wanted me to take off all of my clothes and my titanium earrings to have an MRI done. I have…read morehad about six MRIs in the last two years and I've never had to undress down to nothing nor have I had to take out my titanium earrings out the only thing I had to remove was my hearing aid. This is a magnetic scan and it can pull metals, but it does not burn you. If it burns you, you couldn't have the titanium implants that are inside your body go through an MRI machine without getting burned or injured so it doesn't make sense that this place makes you undress completely naked, I guess wear a gown. then you have to walk through a room with a whole bunch of technicians who are male and female where I'm sure they could see your bare ass from the back of the gown. Because as we all know, they don't close up in the back. It puts you in a very vulnerable situation along with severe exposure to a group of total strangers who are not doctors or a hospital. It is absolutely disgusting and horrific that they would make you undressed down to nothing for a plain image. So if you don't want to undressed and be naked, don't go to the radiology on 1818 16th St. in Bakersfield. There are other radiologist facilities that do not make you undressed completely for any kind of image taking. Stand your ground and demand that they do not do this so don't give them your business at that facility.. You should not ever have to get completely naked for a radiographic imaging ever.! I wish I could give them a negative 1,000,000.. The staff is horrible too, not friendly and they run late. There were people they're still waiting that had appointments 30 minutes before mine..

I would like to rate Kern Radiology (The 1818 16th St location) a well deserved five stars. My dad…read moreneeded a MRI done and he had it scheduled at this location. The location is fabulous because it is low key and offers plenty of parking. The people working are also very kind, friendly and professional. They helped and answered all of my dad's questions and made the whole process simple for him. They also offer a very nice waiting area and it is very clean. Also adding that this location is open late for those of us that work during the day. Very good people working at this location. Thank you.