Never a long wait. They get you seen and get you out. My whole family got here when there's an…read moreorthopedic emergency

I brought my daughter to Advanced Bone & Joint (ABJ) after she suffered an elbow injury during a…read moreschool volleyball game. ABJ's website identifies the practice as an "Ortho Urgent Care" and states that walk-ins are welcome Monday through Friday from 8 a.m. to 4 p.m. and Saturdays from 8 a.m. to noon. When we checked in, the front desk staff informed me that my specific Cigna plan was not covered. I was then asked to complete a "Select Plan Gap Exception Request" form, which was specific to my employer. Conveniently, ABJ had a copy of the form available to provide to me. Because I understood that my Cigna plan includes coverage for urgent care and emergency department services anywhere in the continental United States, I contacted Cigna directly to clarify the situation. The Cigna representative confirmed that my understanding of the coverage was correct. The representative also confirmed that ABJ had recently processed several claims under my insurance coverage. I was further informed by Cigna that the "Select Plan Gap Exception Request" form is intended for out-of-network providers. According to Cigna, ABJ does not fall into that category for my plan. The Cigna representative then asked the ABJ staff member who answered the phone to schedule an appointment for my daughter and to document in the appointment notes that Cigna had confirmed coverage for my plan. The Cigna representative also asked ABJ to discontinue using this form at its locations because, according to Cigna, it is intended only for out-of-network providers. As an additional step, the Cigna representative asked ABJ to verify which of its physicians were included in Cigna's network contract. During that process, Cigna identified inconsistencies in the provider network information and instructed the practice to submit a provider network information change within 30 days. This entire experience was extremely frustrating and concerning. Based on what Cigna communicated to me, it appears there may be a significant disconnect between how ABJ is handling Cigna patients and the terms of Cigna's network and coverage agreements. As a patient and parent seeking care for an injured child, I should not have to navigate conflicting information between the provider and my insurance company just to receive urgent care. The process we encountered gave me the impression that patients presenting for urgent care may be redirected toward scheduled appointments, potentially resulting in higher charges to the insurance company. If that is, in fact, what is happening, it is deeply disappointing. Patients should come first--not maximizing revenue. Shame on ABJ for creating unnecessary barriers to care and putting financial considerations ahead of the needs of patients and families.

Great place for physical therapy. All of the people there are friendly, professional, caring, and…read morelisten. Jake has helped me a lot. No more neck pain. I would recommend CB orange O'Fallon to everyone.

Ashley thank you and your staff for a wonderful experience after my total knee replacement. I was…read moredreading the excercises after surgery but you made this whole experience less painful. Just a month after surgery my range of motion was so much better then my prior experience with a different physical therapy company for my other knee. I really liked your staff who was always friendly and professional. You and staff have my recommendation. Thank you

Best therapy ever!! The questions Cindy asked to help pinpoint the source of the pain were detailed…read moreand specific. In just a few visits I am so much better. Have pain you just 'deal with'? Don't wait! Schedule an appointment today!

From the owner: Winghaven Manual Physical Therapy (WMPT) is a therapist-owned outpatient clinic committed to…read moreproviding one-to-one personalized treatment. Dan Washeck and Cindy Washeck are fellowship trained manual physical therapists and experts at manual physical therapy. Our promise to you is to treat the source of your pain/dysfunction with our hands-on approach and use specific exercise customized to help you meet your goals. You will never be seen by a Tech or Therapy Aide at Winghaven Manual Physical Therapy.

This is one of the best doctors I've could have met for a broken wrist. I originally had the arm…read moreset I Mercy ER and it didn't seem right. Dr Melander got me an appointment in less than a week and got me scheduled for surgery in a week. I know he did it right. Two days later it feels so much better! Thank you, Dr Melander!

Rude and surgery went bad. Had to go to another doctor for a reverse shoulder. DO NOT USEread more

My Therapist Sarah Freund was so much help with my back! I feel much better and I have a series of…read moreexercises I can do at home to strengthen my core and prevent my back from getting messed up again. She also helped me with my knee that I sprained in an unrelated incident. She had it accessed before the orthopedic doctor could get me in for an appointment. I highly recommend this location for PT! Michelle

Up to date and clean and great view. Great spot my client went to. People were fabulous to us!read more

Unprofessional and Dismissive Treatment - Would Not Recommend…read more If I could give this business zero stars, I would. I recently had an appointment here and was treated unfairly simply for advocating for myself regarding my insurance and payments. I contacted the office to clarify a billing issue, and after reviewing the matter with my insurance, I was proven to be correct--the office had mishandled the information, and I will be due a refund. Instead of addressing the issue professionally, the owner, Joan Brower, abruptly ended my session after I pointed out the mistake. I was accused of "bullying" simply for standing up for myself, despite never being rude, disrespectful, or inappropriate in any way. A business in the healthcare field should be willing to work with patients, especially when it comes to financial transparency. If you expect honesty, professionalism, and respect, I would strongly advise looking elsewhere.

Thank heavens for this office!!! I am 31 weeks pregnant and went to my OB at Heartland Womens…read moreHealthcare explaining to them my all about my pain, from my pelvis to my ribs to my daily headaches!!! I was extremely miserable and I knew things were out of place (due to having a small torso the baby was taking over). I really just wanted some relief and they referred me to this office!!! I called and made an appointment for the next morning and was glad to be able to be seen so soon. My appointment with Dr. Owens was absolutely amazing! Everything that hurt she checked out and put things back where they should be! My ribs and hip was out and pelvis too. After being adjusted I had instant relief and was able to come home and walk up my stairs with no pain and do laundry and dishes without having to set down and rest. I truly feel so much better and will start going back every 2 weeks for adjustments. Thanks so much for the great experience and friendly office staff.

So glad I chose this practice. Dr Pinkston is awesome. Great experience, knowledgeable, personable,…read moreand lends a holistic approach which i appreciate. The front staff is great, and the office is efficient with appointments. Id encourage anyone feeling the need for chiro care to try his practice. And if you are nervous about it, have faith that it will be worth it. Gamechanger. Feeling amazing after just 2 visits!

I received care from ChiroPro in Lake St Louis in December 2022, into January 2023. During this…read moretime I was assured that Medicare was covering the cost. In August 2023, I received a bill for $747.24 that Medicare had denied payments.

A few years ago I was in search of a great doctor but was having a hard time finding one... I…read morechecked out a couple that were okay, but the hunt continued until I found Dr. McIntosh. I was sold after my first appointment. If you live in the St. Peters/O'Fallon area, this is your guy. If you live downtown, this is still your guy. I swear he's worth the drive. I've never had a doctor pay more attention to what I'm telling him and genuinely care about what it is that I'm saying... and that's priceless. He's also a pretty funny guy who tries to be "hip" to what's going on in the world and strikes up the funniest conversations! Dr. McIntosh is thorough and knowledgeable, and he'll get you back up and running in no time. I've seen him for typical stuff such as allergies and colds, and he makes great recommendations and always gives me tips that help me feel ten times better. I even had to call the after-hours line once with a bad sinus infection (sure he appreciated that one) and he was still as caring and attentive even though I was bugging him late at night. What puts him above all others is how he follows up and doesn't give up until you've fixed whatever the problem is. For myself, the allergy queen, he prescribed a medicine and a nose spray and had me check in with him 7 days later via the phone, and we spoke that often until he had me on a plan that was working wonders. Looks like I'll be driving that 45 minutes next time I need him!

Four stars because scheduling is sometimes difficult and getting through on the phone is nearly…read moreimpossible. All of this is made MUCH better with MyChart, though. Dr. McIntosh has been my primary care doctor for over a decade. He is very personable and has an excellent bedside manner. He has seen me through quite a few health issues and always pops through when I've been admitted to the hospital. We don't have all the answers for my health problems but I can't say he doesn't LISTEN to every single one of them. He orders tests and refers me to specialists when needed. I've never felt misunderstood or dismissed which is not something I can say for many many specialists I've seen. To be fair, Auto Immune diseases are notoriously difficult to diagnose but I can confidently say Dr. McIntosh is doing everything he can to help me get answers. I would send anyone I know to see him without reservation. *Read up on Celiac Disease, doc! The amount of misinformation from medical professionals on this is criminal and a huge disservice to those who have it. Effects from celiac damage can spill over into almost every other part of your body. Celiac is for life and a negative blood test/scope (after a positive one) means you're doing well GF. it does NOT mean Celiac went away and you can eat what you wish! Thanks for coming to my Ted Talk (which I shockingly have to give to almost every doctor I've seen.)