As a gift for a relative, I arranged (from overseas) to have his knives sharpened. Jon at J&A…read moreGrinding was tremendous to work with--he responded to emails quickly, provided all necessary details, and delivered fantastic results. The knives flow through cutting tasks with ease. I highly recommend this place.

From the owner: From industrial saw blades to kitchen knives, we offer tool sharpening to keep your equipment in…read moreperfect condition. If it has an edge, we can most likely sharpen it.

Expertly curated shop, offering ad hoc cooking classes with guest chefs and experts. We took the…read morecroissant making class tonight (so fun!) and dropped off our kitchen knives to be sharpened. Such a great addition to the neighborhood!

I moved to Philly from Arkansas recently and needed to rebuild my kitchen appliance/ tool…read morecollection. This store while small it is mighty, from Maldon Sea Salt flakes to espresso machines to cutting boards and cookie sheets. Most things you need to run a successful home kitchen you can find here and then some. The owner knows every piece in the building and can assist in making purchasing decisions, he might even offer to make you an espresso if it's not too busy.

I was told when I drop my lawn mower off that there was nothing ahead of me on the schedule and…read morewhen I finally got in touch with you after not hearing any update the second day I called and got scolded and you hadn't even looked at it yet.

Just left Ace hardware centerville road location. Gene helped me & went above and beyond.. the hose…read moreI was looking for wasn't available in the store but he advised me to check online & I could have it shipped.. which is what I did. He checked on the store computer but it wasn't there. 5 star customer service ! I'll definitely be back. Thanks Gene!​

I am literally driving away from the store. My friend and I went in the store as we are both…read morelooking to upgrade our existing fireplaces. NO ONE spoke to us!! NO ONE asked us if we needed help!' After 8 minutes of watching other customers being helped we left.

When you've patronized a shop for 30 years, you come to expect certain things. You get to know the…read morestaff fairly well and it's like a comfortable pair of jeans. But turmoil has come over the past year and it's not good. Corporate Franchise Ace called Abbott's bought the shop and made it part of a east coast chain, and it's affected the experience negatively. Staff turnover has been very high, customer service is lackluster. One guy today couldn't bother to say "excuse me" while I was looking over some items and he just had to get to one of the items in front of me. Manners is seriously lacking with some of their staff. There's no clear leadership in the store - other than corporate from New York state dictating sales. Whomever is running the place needs to hire better people - more training so their more knowledgable about their products, and maybe people that are a bit more people oriented. One cashier lady is so morose I've come to hate going to her. A couple of the old crew is still around but with the turnover rate, and the lack of corporate care for service, I don't think they'll be around much longer. I've always placed Suburban Ace (now Costello Ace) as my First Choice for hardware needs, but with lackluster staff, poor product knowledge and a lack of customer service, that preference is fading fast. Home Depot is a little bit further from my workshop but the people there are, overall, better now than those at Costello Ace. Damn shame and I hope they get their act together.

Gary is a craftsman, clearly knows exactly what he is doing and can sharpen anything. Not just…read morehappy with the result, I was impressed with how my chef's knives turned out and the blade was not all marked up when he was finished. The knives may be better than new! I cannot believe the difference in performance...definitely waited too long for this preventative maintenance. I plan to follow up by having a few other knives, shears, tree trimmers, etc. sharpened. You will not be disappointed -

***** I would get an edge here again. Very professional and Personable!…read moreQuite satisfied

My wife had been looking for a place to get her sewing scissors sharpened since JoAnn's went out of…read morebusiness. I found The Knife Guy on the internet. John returned our call promptly and booking an appointment was easy and the date quick. The service was same day, reasonably priced and done to our satisfaction. Highly recommended.

Quick reasonably priced and did a great job! Super nice guy, easy to work with I Will certainly use…read moreagain!

My coworker Lisa has been a groomer in the industry for 20 years and this is the ONLY sharpener she…read moretrusts with her grooming shears & blades. Others have destroyed her shears to the point where she needed to throw them out!!!!! Now I see why Lisa trusts them so much.....Him and his wife are extremely knowledgeable, sweet and helpful; especially for me being a new groomer!!!!! They were kind enough to teach me how to properly upkeep my blades and showed me QUALITY products that I should be buying..as opposed to getting ripped off! During my groom he even handed me a temporary clipper and blade to use so I may complete my groom. I will use their services time and again.. I love the new shears I bought from him and couldn't be happier.. I am grateful to have their help and sharpening services!!!!!

Eric was great, first time I used this service to sharpen my grooming shears and blades. He was…read moreright on time, friendly and his work is fantastic. Im very happy with this service and highly recommend him for any sharping needs. Thank you my grooming shears are better than new...