I have been doing business with NEPS for around 5 years. Rob has always been my technician and…read morerequested person for the job. From water tank leaks/replacement, furnace / AC issues, water softener installs he is my go to. He is thorough with his troubleshooting understanding root cause before replacing parts. He always explains everything that he is doing and where the issue is. As a female, i appreciate that he doesn't talk down to me which many repair companies do on repair calls. Rob is also very cost conscious for the consumer. He tries to do the fix as affordable as possible without compromising quality. I've never had a call back for the same work. He is honest and trustworthy. Right now, I have a furnace that is on its last leg. He has repaired it in hopes that it makes it to a point where costs come down for me. Not many companies would continue to do that, but Rob does. Highly recommend him for all of your HVAC needs!

These guys just want your money. I had an issue with my furnace (it sometimes won't start…read moreautomatically and I have to turn it off/on to start it). The guy showed up, didn't find anything wrong, charged me $250 and offered to install a new furnace for $12,000. An hour later I got an estimate from a different company and it was $4,000 to install a new furnace. Run away from these guys.

Replaced my flooding hot water heater quickly and professionally! Answered every inquiry…read moreimmediately. Fair and accurate estimate and convenient invoicing and payment. Thank you all for saving the day! Look forward to doing business with Reynolds Plumbing and Heating in the future. See you next week to service my AC!

Never again !!! over charges terrible two guys 165$ each to fix a broken pipe $330 per hour…read more Ordered wrong water heater at first then installed one without checking the power to the unit .$ 700 for an electrician to make it work . beware terrible

The Vareschi plumbers returned yesterday and we now have a working sink in our kitchen. They were…read moreprofessional, efficient, explained everything clearly. The new plumbing makes sense. We bought this old house almost four years ago and had to put in over $100,000 of work. Electrical and carpentry went very well. In spite of hiring multiple plumbing companies, though, things have not been right. I would clean and clean to no good end; then our kitchen sink plugged up. I didn't realize until getting up this morning how depressing this has been and how much it clouded my attitude about the house. Suffice it to say that because of the work done this week, this property finally feels like home.

We've used Vareschi plumbing for our two businesses and they also installed the new tankless water…read moretank for our cabin. We've only had the best experience. Very prompt and professional. We love working with Joe!

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.

It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.

We just had a mini split energy efficient heat system installed by an Ashley Swift team. The guys…read morecould not have been more adaptable, polite, and super helpful at explaining the new system. I also use Ashley Swift for more "routine" plumbing issues, and they are always here quickly, and work efficiently and effectively. I love this company. Thank you, Dave and all!

Excellent company . My hot water tank was leaking . They answered my call and came to my assist…read morequickly , diagnosed the issue and explained completely what needed to be done . They ordered my new tank same day and was installed within 4 days. Very efficient and reliable . Highly recommend. The quote they gave me was very reasonable . Work was done in only a few hours . Thank you David, Jake and the crew .

I contacted Allfaze mechanical early on Saturday evening , December 21, because we had no heat at…read moreour new to us condo and the forecast in Lenox was for single digits for the next few days. We were told by someone else that we probably needed a new igniter . Kevin looked at several resources to see if he could get the necessary part and told me he would keep trying in the morning. We were lucky enough to hear from the plumber who had serviced the condo for the prior owner so I let Kevin know that we were probably all set. I was very impressed by his responsiveness and would not hesitate to recommend the company and would go back to them in the future . Thank you so much, Kevin

Contacted this company about a new furnace and spent alot of time on phone about furnace. Was…read moresuppose to get back with a price. and never heard anything.I guess this shows what type of company your dealing with. And I surely wouldn,t want them to install a new furnace for me.

Max Home Performance went above and beyond. They diagnosed and resolved an airflow issue that was…read morepreventing air from reaching our basement, upgraded and properly rewired two thermostats, and relocated an HVAC return so we could install custom cabinetry. They even coordinated with a carpenter to replace insulation and repair the wall where the old return vent had been. Knowing I was pregnant, the team rearranged their schedules to meet my tight timeline. They were patient and professional, explained everything clearly, checked our outdoor AC unit, shared simple maintenance tips, and left the work area spotless. One thoughtful touch that stood out was their practice of donating working thermostats to lower-income households instead of discarding them--something I wouldn't have thought to do. Professional, knowledgeable, and genuinely kind, I will absolutely call them again for future HVAC work. They're a small team that clearly takes pride in doing the job right and taking care of their customers. A special thanks to Thommy, Mitch, and Holly!

Go with them - skip the way more expensive big guys. Received quotes from the area regulars and…read morethey were 5K-7K more than Max, and they installed a better product.

We had a toilet leak on first floor that was dripping down to the basement and panicked! Who do i…read morecall? Found this company had great reviews so within a few hours Ken showed up and had it fixed fast and efficient and affordable! Highly recommend ... Thank you Ken!

This was the first winter with a new propane furnace and it failed in the middle of the night when…read morethe temperature dropped to negative 4 degrees. I called a handful of companies and none were able to come out. I called Best Plumbing & Cooling Contractors and they asked for my contact information and then messaged me to say that there was a $300 "Emergency Fee". Although that seemed high, I had no other option. The technician arrived within the hour. He told me that he had to leave the truck running with flashing lights. My neighbor, who was also awake with a failed propane furnace, saw the vehicle in my driveway and called to see if I was ok. My neighbor told me to tell the technician to try going outside and warming up the propane regulator. He said he just warmed his up and his heat came back on. I relayed this to the technician, but he did not take him up on his suggestion. At one point he changed the flame sensor but that didn't fix the problem. He asked me if I wanted to keep the new flame sensor in or if he should take it back out. I said it was fine to leave it in. He continued to try different things and finally after an hour or so, borrowed a lighter and repeatedly put the flame up to the propane coming towards the flame sensor and got it to light. I asked the technician multiple times to please explain what he did. My husband was out of town this whole time and I wanted to be able to explain to my husband what we should do when this happens again. He kept ignoring my question but then finally said if you get it light up a few times, after a while it will stay lit. When it was time to settle the bill, I was flabbergasted at the price. It was the $300 Emergency Service, plus another $300 Labor Emergency Rate! All together, my bill was $720.79. The description on the bill was flame sensor installed, but again, the flame sensor was not the issue. After doing some research the following morning, it seems that my neighbor was correct and that the first thing you should try is warming up the regulator on the propane tank. It would seem the issue could have been fixed in 10 minutes. I have called and left messages 5 times to discuss my bill with no call backs. I am so confused as to why there are so many 5 star reviews when they won't even return my phone calls.