Tristian came to service a radiator that was not getting warm at my home in Troy, NY in September…read more2025. After bleeding the system and filtering a cleaning solution throughout, we found the boiler itself would not fire at all. He spent an hour or so running diagnostics but determined the system itself was beyond saving. This is a duplex, so this involved two (2) 40 year old boilers. He stopped everything he was doing and cleared his schedule to replace the systems for me so that me and my neighbor upstairs would have heat this winter. He completed the work in a timely manner, coordinating the delivery of all materials, and removal of all scrap. He was accommodating, and kept me in the loop throughout the entire process. As a bonus, his work is bar-none, the finest mechanical installation I have seen in a residential setting. You certainly get more than you pay for. I will exclusively be calling TDS Mechanical & Plumbing for any service I need going forward.

Our furnace died just before Easter. We called another company that came and promised to call with…read morea quote. They didn't and we suffered that day. We called them back and they said they couldn't get into their computer but would call soon. They did not. We called Ouellette's they came immediately and said they would call back with a quote, and they did. They knew we were suffering for days without heat and hot water, they were on another job but would start that next day. We have heat and hot water. I could not be more grateful. Ouellette's were kind and caring. Thank you

My New Well McClain Boiler it's a W97 Hangs on the wall. had Ouellette come out was owner Dan. said…read moreit's the igniter. He will order one a week later this guy comes out with the part in his hand. no tools asked if I had a screwdriver told him i'll look a bit later he said I have something goes out get a drill with a 8 in. extension told him those screw are so tiny they will strip he said no first push strip it. said I got get a pair of plier snaps the head on the screw inside the boiler head pull igniter off put knew gasket on it. said all set told him the gasket need to be compressed so the gases and flames and carbon monoxide don't leak out or air do seep in. said I got put some paster around it. now I'm looking at this idiot thing you on crack or something. called company said he'll fix it. three months later about 15 calls heard nothing. People told me that company should be closed They know nothing about furnaces or boilers. call other company said you can't drill into those heads they crack it's not mental. and will need all new gaskets for each part being removed. looked in manual and called Well McLain's said it dangerous. you can't run any type of boiler or furnace with the gaskets not being compressed it will cost upward of a $1000.00 to repair. now I will be taking that incompetent Company Ouellette's Plumbing & Heating in Adams Ma. 4 E Hoosac St to court and to get it paid for and if need be, I'm getting very nervus about being in the house knowing the risk. I leave to stay at hotel it will be at Ouellette's cost. Stay away from them ask around. let your family and friends know to stay away from them most people in Adams already knows not to hirer Ouellette's Plumbing and Heating.

I received updated communication from the company that a refund was made and a charge was applied…read moreincorrectly. My previous review should not be considered as they did rectify the situation.

Needed a stormwater drain hydro jetted, but not a emergency. Tech took care of it in about 15…read moreminutes. If you're wondering, the base cost was $55 for the trip, and hydro jetting service was $285. But it is what it is.

Our heat was off when I woke up this morning. I used Yelp to find someone to help. I called DuPree…read moreand left a message. I got a return call within about 20 minutes, and Zay stopped by on his trip between appointment. He found the problem and fixed it within 30 minutes and explained how the system had failed. Great service and a really nice guy!

DuPree Heating and Cooling responded to my message immediately. He diagnosed and repaired the…read moreproblem with my boiler at a reasonable price. Zay is knowledgeable and honest. I will use him for all my hvac needs in the future.

Professional, responsive, quality workmanship and fair pricing. After calling several plumbers to…read moreinstall new water and drain lines in a bathroom I was renovating, and replace the aging cast iron sewer lines in my basement, I got either no response, quotes that were promised but never arrived, and one plumber who started the job but then kept making excuses for why he couldn't finish and strung me along for two months. Then a friend recommended Donny Latif. Donnie answered the phone right away, fit me in that day to come look at the job, and managed to schedule the work to be done within two weeks. He and his workers were friendly, professional, and had the entire job done within a day and a half. When I later had a minor problem with my shower faucet, Donnie stopped by on his way home from a job and had it fixed for me within 15 min. I would highly recommend Latif Plumbing and Heating to anyone looking for a professional, honest, and quality company who is there when you need them.

I called Latif Plumbing when our house unexpectedly sprung a significant leak from the hot water…read moreboiler over the weekend. The owner answered the phone immediately, and was at the house soon after and able to shut off the water and repair the issue. (Not to mention I had reached out to two other local plumbers and got voicemails, only to be called several days later). I would HIGHLY recommend this plumber to anyone in the area - I later learned that he also does water softeners, and has full certification for any gas/oil powered heating. Give him a call!