Had a roof installed today and despite the 2 hours of rain, they were done by 3:30! They couldn't…read morehave been more efficient and pleasant. Under great supervision during the whole process, I couldn't be more pleased.

This was, without question, the worst experience I have ever had with a company. I strongly…read morerecommend looking elsewhere. After Hurricane Milton, we discovered leaks in our roof and filed a claim with our homeowners insurance. Initially, the insurance company did not want to cover the roof. A friend of ours who worked for this roofing company assured us they had a lawyer who could fight the claim, so we trusted him and moved forward. After nearly a year, the claim was approved. However, the estimate jumped from $16,000 (pre-insurance) to $25,000 once insurance was involved, a significant increase. By the time work was finally scheduled, our friend was no longer with the company. When installation day arrived, we were excited to finally fix our leaking roof. The crew showed up and began work. Everything seemed fine until I left briefly, and my husband called me in a panic. Midway through the job, with part of the roof already shingled, the crew suddenly claimed the roof pitch was too low and said they needed to switch to rolled roofing. At no point prior to this, despite multiple people inspecting the roof, was pitch ever mentioned. The explanation given to my husband was unclear, and we believed they were adding an underlayer before continuing with shingles. Instead, they removed materials and left us with a partially shingled roof and rolled roofing on other sections. This was not what we agreed to, nor what was in our contract. The result looked terrible. Something I have never seen in my life. To make matters worse, they left nails and debris all over our yard. My husband stepped on a nail that went through his shoe. We have a child and two dogs. This was completely unacceptable. A representative named Phillip eventually came out, acknowledged the pitch issue, and suggested alternatives. He even offered a metal roof option using materials they already had, which we were happy with. However, after agreeing to this, we heard nothing for two weeks. Then, unexpectedly, a building inspector showed up to inspect the roof as if the job were complete. It failed due to poor workmanship. At this point, we lost all trust in the company. Phillip later presented us with three options: 1. Leave the roof as-is 2. Replace with a different color rolled roofing (why?!) 3. Pay out of pocket for a metal roof (claiming insurance would not cover it) This turned out to be misleading. After contacting our insurance company (USAA), we were told we could choose the roofing type. We would only be responsible for any additional cost beyond coverage. Through emails, I was able to contact the Chief Building Inspector, who personally came out to assess our roof. He confirmed that only two small areas required rolled roofing. The rest could and should be shingled. One of those low-pitch areas had already been incorrectly shingled by this company. I relayed this information and requested they complete the job properly. Months passed with no resolution. Communication became increasingly unprofessional, and I ultimately had to send a formal demand for completion of work while exploring legal options. After all of this, they finally did what should have been done from the beginning: shingled the roof where appropriate and used rolled roofing only where necessary. They also cleaned up the debris. Something that should never have been an issue in the first place. Even now, I am not satisfied with the final result and will be hiring another company to redo the roof with metal. This entire experience was very stressful, drawn out, and completely avoidable. Save yourself the time, money, and frustration. Avoid this company!

Quality Services Roofing team defined what it is to be a Quality Roofing company…read more John lead the team and was friendly and professional and listened to all our needs and feedback. He wouldn't let us pay until he inspected every area of the job. He even fixed and neatened up areas that probably would go unnoticed by most installers. Bridgette was fantastic at the office and checked in with us throughout the process to keep us posted and collected any concerns or questions right away. The responsiveness of the team was second to none. Pricing was very competitive and they deserve bonus consideration for their Quality performance. I highly recommend Quality Services Roofing !

Just a quick update, it's been a couple of years and we've had several strong storms with lots of…read morerain and wind, but our roof is still solid. Thank you!

Big thanks to a job well done by Bo Lancaster and Gino! Our home was damaged during Hurricane…read moreHelene by tree damage to the roof. Sentinel Roofing did a wonderful job repairing the roof. They were so nice to work with, excellent communication and fair pricing.

As of today: New roof installed…read more Wind Mitigation Complete New insulation blown in the attic I have to pause and give a HUGE shot out to Sentinel Roofing who really helped through every bit of this. They made sure the permit went through and started the project on time, which allowed our new roof to be completed Wednesday 9/25. The day before Hurricane Helen was expected to hit. The roof was inspected and filed Thursday morning (9/26) prior to the City closing down at noon. When they thought their dumpster company wouldn't be able to pick up prior to the storm; they came to ensure the dumpster was tied down and secured. My husband was incredibly impressed how they took the time to sure through every eyelet on the tarp. The dumpster company also ended up coming Thursday early to pick up the dumpster so it was gone before the winds started. The Wind Mitigator and Insulation team showed up on time Monday (9/30) after the storm. Sentinel Roofing has an amazing group of people working with them. Every single individual I dealt with was not only incredibly kind and customer service oriented but also responsive, and was great with communication. I cannot not only thank them enough for their work, but I have to give them a 5/5 in my recommendation that you reach out to them when you need roof work completed. Thank you! You have made my life so much easier with your great work and work ethic. Thank you so much for your recommendation, Amanda Beth Miller - you have amazing companies you recommend.

if you can do not use these people. they coast me $6000.00 more then i was told. broke items out…read moreside and was not told until i found them, and it took 7 days to complete and not the 2 or 3 that was on the contract.

First they came out to do their estimate, and provided a very detailed assessment for us to go…read moreover. The crew was courteous to my family and neighbors. They were very nice people to deal with and we appreciate how professional they were. We are very satisfied with the completed job! They worked hard and it really shows.

We bought a tiny new place in Citra, FL. And there were many things that were hidden and not…read moredisclosed, one being the roof, which was leaking and allowing moisture and Carpenter Ants to enter. We shopped around for quotes for a metal roof, and not only were other quotes double in price, but they just weren't available or told us our job was too small. Then we met Chris, and he was very responsive and professional and gave us a fair price that wasn't overly inflated. He and his team are incredibly hard workers who are reliable. They came for a quite right away and always showed up when they said they would. The work is top-notch quality work. There were no problems at all during the hurricane. I wouldn't look anywhere else if you need roofing work.

Chris has done a few jobs for us this year and has done great quality work each time. He's very…read moreknowledgeable and experienced and we feel we are in good hands having him work on our home. We initially hired him to repair the transition in our roof where our large covered front porch meets the house. While repairing this, he noticed a few problematic a/c ducting issues. We had all our a/c ducting replaced a year and half ago and had been experiencing higher power bills and couldn't figure out why. The a/c company said everything was fine but after looking at the pictures Chris showed us, we knew otherwise. He didn't have to say anything about our ducting but he did because he's a good person that genuinely wants to help others. We feel at ease knowing we have Chris to help us with any future roof issues and will recommend him to everyone!

Needed new roof 10 years ago. Had 4 companies provide estimates. BOWLES was the friendliest…read more.. Explained what to expect. Put me at ease. Liked they are a family run business with many years in Florida. Already had great reputation . Finished the job in 1 long day. Excellent cleanup. No nails on the ground. HIGHLY RECOMMEND Recently, had a ceiling leaking. Called BOWLES. Came out next day. Turns out it was NOT my roof....but a solar panel screw that worked its way out and the hole allowed water into my ceiling in the bathroom. BOWLES fixed it the next day...even though it was NOT a " roof " issue. Really appreciated that. HIGHLY RECOMMEND.

Very honest and dependable company. They showed up fast when we had an issue, were very competent…read moreand fixed the problem. Best price as well!

My mom and I moved to a new home about 2 years ago, and have been wanting to get a metal roof. We…read morehad a company picked out, but wanted to shop for options. Paul Stahlman came out with National Homecraft and Solar Shield Roofing. He showed us examples and proceeded to tell us why their roofing was better. The cost was more, but he also said they could do a roof over our patio. Part of the reason we decided to pay more was because 0% financing was available. We didn't run our credit with any previous companies until we were sure what company we would use. Paul ran a hard credit check on both my mom and myself (of course lowering our credit score as expected) and we received approval for $5000 more than we even needed. We signed the contract and were told they would be out soon. We spoke to Paul a couple times on the timing of when the job would begin, and were looking at the week of Christmas (because he said they don't stop working and this would be a great week to do it). 31 days after signing, and just a few days after speaking with Paul, we got a letter in the mail cancelling our contract with no explanation. When we called Paul, he said there was nothing he could do, it would cost us $5000 more to complete the project as the parts cost more. How funny that we just so happen to have approval for $5,000 more than the original quote. This company obviously has no value in their customer service, and simply wants to squeeze out every dime they can from their customers. Now our credit has been hit, and we still don't have a new roof. We're going to be saving to pay in cash with whatever company we choose, so this deceitful behavior doesn't happen again. If you don't mind paying more than the job is worth, and getting screwed over, this is the company for you.

Tim the sales representative set up an appt with me and called before coming. He was knowledgeable…read moreand very professional. He explained the different roofs and methods. I went ahead and signed with them. I gave them a down payment and was also told it would be a couple of months before they could start the project. Frank McKinney and his crew started my roof in the middle of April and finished 1 week later. Frank and his crew were on time each morning and cleaned up at the end of each day. My roof looks great. Everyone from Tim the sales representative to Renee, the office manager and Mr McKinney and his crew were very nice and professional. I have already received my certificate for my lifetime roof repair. It is also transferable to the new owner if I should ever decide to sale.

Very good quality service, quick to get job done removing tree and trimming another. Very…read morepleased... highly recommended!!

Our insurance company decided we needed a new roof since ours was 13 years old. We called Tommy to…read moregive us an estimate and HE IS HONEST!!! He told us our roof is 90% good with just 2 soft spots. He gave us an estimate on re-enforcing the soft spots which was very reasonable. This man could have charged us for a new roof, but instead saved us money.