I have been asked to repost my review and a follow up on my experience with the company. A rep from…read morethe Customer Experience Team, Marie, reached out to me by text on March 2, offering apologies. She also wanted to touch base with a call at my convenience. I spoke to her and told her of the unprofessional treatment I received from the time of delivery to the exit. She stated she would speak to the operations manager and send me a release form for reimbursement of damages, etc. That has been done and I received acknowledgement of the form being received. I now await the next step, as told by Marie, for the compensation to be received.

I booked a move with them and put a deposit down. They confirmed with me that they absolutely had…read morethe availability. They said they would call me 3-4 days before the move to go over details with me, that never happened. I finally called them a few days before the move, where someone immediately and very rudely told me that they couldn't move me. They said they were booked up, and didn't have the men. Another guy then tried to tell me that it was an "IT issue" with their central office, not their fault so they couldn't do anything. Through trying to complain about this issue, I was connected back to them and spoke to somebody else. This time his excuse was that a "truck broke down" after I scheduled my move. I do not believe a single one of their ever-shifting excuses. Sure, they're giving me my deposit back and "taking responsibility", but none of that helps me when I have to be out of my place in less than a week. He just kept insisting that someone else can do it (and would not listen when I told him that I did the legwork already and that wasn't true). Do not book with this awful, scam of a company. They will cancel your move and completely screw you over and do nothing to make it right outside of the barest possible minimum.

Great communication. Friendly staff. Professional and moved my things with care. Great experience!read more

These were the best movers i have ever used .I highly recommend them. They were on time and got the…read morejob done fast. They were also affordable.

Dave and Mano showed up early, ready to rock and roll, we planned on it taking two hours they…read morepowered thru in 1 hour and 15 minutes. Made the load fit

David, MJ, and Seldon exceeded my expectations. They arrived on time, made sure all my items were…read morecarefully taken care of, and even assembled our beds back together. Not only did they provide exceptional service but the rates were competitive compared to other moving companies we checked with. Very happy to have found this company.

I can't say enough about the crew that helped us load our rental truck! They were just GREAT! Never…read morestopped working the whole time. Very professional and got every bit of my furniture in the truck taking great care of everything. Highly recommended!!!!

Great experience from the first phone call until the left our house after moving us inread more

I love these guys! Brad came and I forgot the other gentleman 's name. (Forgive me). From start to…read morefinish, the whole job took about 15 minutes and I got exactly what I wanted. I know who to call now and the price is fair!

My experience was negative and am very disappointed in the service I received. I learned…read moreafterwards Brandon, the owner, is not licensed. My belongings were brought to storage. I've attached some pictures to back-up my statements. This is what I've seen so far: Missing items (I want these back): * 1 brown wicker cabinet w/4 drawers (2 on top, 20-1/2" W x 29-1/2 H x 16" D) (see attached which is similar). * 2 big boxes of books/miscellaneous. Furniture has damage (see attached). Squashed and ripped boxes (see attached). Footprints/marks on medicine containers (see attached). Dirt/marks on larger decorative bins (see attached). I reached out to Brandon several times to resolve this to no avail. Then there were disparaging messages from him (see attached). He says I'm a messy old lady (see attached). Who isn't messy when they are moving? For someone who was paid VERY WELL, great tip, plus expensive donations, I feel extremely disrespected, offended, and ripped off, and made to feel less than. I really hoped it would not come to this. The proof is in the pictures.

Collin, Ethan, Zach, and Jagk helped us move in to a second story apartment including moving a very…read morelarge, heavy piece of furniture. They were early, quick, and very polite.

Our move went quickly and easily. They were very careful with our furniture and were extremely…read morefriendly and professional. Highly recommend!

Quickest reply and quote. Very impressed with the response I have received. Looking forward to…read moreworking with them.

From start to finish Chris and his crew (Brandon and Trell) were extremely professional. The owner…read moreanswered without my having to leave a message, he accommodated us on the date and time and was very understanding of our situation. Their work was organized, and efficiently and not one item was damaged in moving. We were extremely happy with every aspect of this move.

We have used Samp Rabbit Moving on four different occasions. On every occasion we found the movers…read moreto be efficient, polite and interactive with us. They took great pains to wrap and protect all the furniture. They reassembled an antique armoire, that had to be taken apart to move, with meticulous care. We found their fees to be competitive with other local movers. If we have more moves in our future, we will use Swamp Rabbit Moving every time. TK

Just obtained a quote from them and it was over $3,000 for a 1,500 sf house and not all that much…read morefurniture or boxes. THAT IS INSANE!!