ANZ Bourke Street is my to-go bank the day before dreaded rent payment day. Business at this branch is fairly brisk, but I have never waited for more than 5 mins in line. The best thing about this branch is that they have a coin counter! I brought a whole bag of coins (dead money) in an swapped it for spanking new bank notes that I can spend on other things! read more

ANZ - Broke the piggy bank. - Banks & Credit Unions Near Me - Melbourne, VIC

For some reason this branch finds it acceptable to run a skeleton staff of 2 transactional counters and a foreign counter of 2 staff in one booth. Considering the proximity to the mall I find a 20 minute wait for a simple transaction unacceptable. Sadly I couldn't avoid going into this branch. They need to lift their game to improve their service. Once I did get served - smooth sailing. Do something about the wait times. read more

I went to this branch to buy a travel card, after getting an ordinary experience at another city branch, I was greeted by one of the teller and she was amazingly helpful. The service in this branch is exceptional. Thanks ANZ Bourke Street Mall.... read more