Started out as a 3 day job.. turned into two weeks because the gentleman couldn't get to our house…read moreat 9 any of the days they were to come out. We don't know a whole lot of what they did down there and there was a big lack of communication. Almost 11000 dollars later and they left the door like this (picture included) . The project manager couldn't answer the phone but normally was able to call us back. Brantley Saunders came out for the initial inspection to find cost and options. After that we could not get ahold of him at all. We'd call and leave messages and never heard back. I can only assume that the job is done correctly but I'm not sure it was worth 11000. This company didn't have the best time management.

I haven't had them here yet- I did pay for Sola tubes installation, but I haven't had the…read moreinstallation done yet. The sales side of CEC was great. So far, I give them 5 stars, and I'll post again after installation.

I honestly can not recommend this company enough. Absolute perfection. These gentlemen were not…read moreonly courteous and respectful, but VERY knowledgeable and informed about the products they used and what exactly I needed to do to meet my home insurance requirements. I wish I could give Jason and his crew a 10/10 score. Professional and extremely good looking.

The salesman was difficult to get in contact with. I had to contact him twice to get him to come or…read morefor an estimate. When he arrived he was condescending and downright rude. No notes or estimate.

From the owner: ABS Coastal Insulating is a locally owned and operated, independent insulation contractor serving…read moreMyrtle Beach, South Carolina the surrounding area. We install residential, commercial and multifamily building insulation and gutters. Our products include spray foam insulation, fiberglass insulation, crawl space insulation, rain gutter systems and gutter leaf protection. We insulate new residential insulation, existing homes, commercial buildings and multifamily construction. Contact us today for your free estimate and to discuss your next project.

I got a new system at the beginning of the spring. I got an email about getting serviced for winter…read more(I guess) So I called and left a message to get a call back. I waited and finely I called back to make the appointment. Plus I had a question about turning on the heat, since this system is new to me. The one who answered the phone was cold and short. Not very good customer service.

From the owner: Open 24/7 with emergency repair services. We are a local, family owned, trusted HVAC, Insulation &…read moreElectrical contractor. Give us a call if you are in need of reliable repairs, installation and maintenance of your HVAC system. We offer multiple insulation options, from blown in to spray foam and electrical services. Quality Air & Insulation helps make homes and businesses in Myrtle Beach, SC and surrounding areas comfortable, year round.

Best has serviced my house for 22 years. They are very professional and do a great job. They have…read moredone several big jobs for me and it was done on time and perfect. I had an issue with flies last week and talked with Scott the manager. It was late Friday afternoon and he was so very kind to me. He told me what to do and call him Monday and let him know if all ok. I can't tell you how much I appreciate what he did.

A good company when doing termite control. The staff is friendly and on time and will answer all…read morequestions

How refreshing! an Honest and local family owned business. (not corporate!) Jackie completed…read moreassessment of attic and explained why insulation would not work in our 25yrs old house. He could have done half ass job at high cost but instead provided referrals and target cost estimates.

Pauline will show up for an estimate, take your money,and never show up for anything else. Please…read morehelp I need my money back or my job done

I'm a semi-retired 76 year old management consultant. I had this company install a new 3 ton Trane…read moreheat pump and 3 ton air handler in my condo in July 2018 -- right after my wife and I bought the condo. We maintained a contract for maintenance twice a year for each year thereafter, typically in the fall then in the spring. Our most recent second maintenance under contract was in April 2024. Our system was not functioning properly, not cooling our unit, so in addition to maintenance they charged to diagnose my problem, and as part of this they added one pound of refrigerant for $90 (refrigerant is not supposed to leak) and also installed a Honeywell thermostat and programmed it, but improperly (had to have someone come back 10 days later to fix it). I found this thermostat on Amazon for about $90 but I got charged around $350. My wife and I had to go out of town for medical reasons and were gone from July 27 to late evening Friday August 2. We put the thermostat on 73 degrees when we left and it was still working when we returned. However, when we got back in the late evening of August 2 there was an odor in our condo, and the sheets on our bed were wet. We had to put them in the dryer before we could go to bed. On Monday morning, August 5 I called and explained that our HVAC system must have a problem, we have an odor and our sheets are wet and I can see condensation under the air handler and it looks dirty. I sent pictures then got a return call and was told I could have an appointment in about 9 days, on August 13. I explained that we had an emergency situation, that we bought the system from them and had maintained a contract with them ever since 2018. I got nowhere so the next day I called another company and they came out the same day! So much for loyalty to long-term customers...no thank you, I'm out. On the issue of refrigerant, we also had 4 oz. of refrigerant added in April 2022 and I called the only person at this company that I trust, Trevor, and he said the system should not be losing refrigerant. So, when I needed a pound of refrigerant in April 2024, I would have thought their technician would be saying something is wrong here, but no, nothing, he just shrugged his shoulders and said you need refrigerant for your system to work, so I had to say ok. He had no idea if there might be a problem. I had a capacitor on my heat pump replaced in March 2023 and then less than seven months later in November 2023 a different technician said I needed a capacitor on my heat pump. For the first one I was charged $104. For the next one the charge went up to $147.80. I called and complained and got this escalated and was finally granted a credit on the second one but nobody seemed concerned about why I could have a capacitor work just fine since 2018 but suddenly it needed to be replaced every six-seven months. The original staff in 2018 was really good. All the staff I met at that time and dealt with for about two years are all gone except for Trevor. Loyalty is important to me. When I've been loyal to a company and have a horrible situation, I expect help in a reasonable time, not 9 days later when other companies I've never dealt with will send someone the same day.

I highly recommend this fantastic company. They are friendly, personable, timely, and efficient…read more Mike and the second tech, I can't remember his name unfortunately, were able to come to a service call within 2 hours. They quickly assesed my HVAC concerns. They were infomative as well as educational. They repaired the issue in a very timely and professional manner. I will 100% recommend this company to everyone. Thank you again, gentlemen.