My mother arrived 40 minutes early for her blood work appointment and the waiting area was empty…read more We waited a few minutes before getting called to the back. The tech was gentle and made her relaxed. She had a great experience and would not mind using this facility again.

I literally have mix emotions about here. It's easy to schedule an appointment online but horrible…read moreservice in the actual location. First of all online it says open on weekend but when u try to make an appointment it doesn't let u it says close. They have to fix that. Then I got an email I went 3 weeks ago and suddenly they're gonna charge me extra money I have no idea why when I already paid. Literally not the best service. The girl who drew my blood was just not welcoming. Definitely not my favorite place but I have no choice to come here since it's only thing in Cibolo area.

Great experience at this little place. I went as a walk-in and as soon as I was done filling out my…read moreforms, I was taken immediately into the back. The nurse took my vitals, asked me some questions and said the doc would be in shortly. I waited only about 4-5 minutes and the doctor came in. She was very kind, thorough, gentle, understanding and knew right away what my problem was. She gave me a prescription, a note for work and it's 2 days later and my condition has improved already. Highly recommend this very clean clinic with at least one fantastic doctor.

NP Analuisa was super throughout and helpful, Staff is very friendly, clinic is clean, and I was in…read moreand out within an hour with solution. Thanks Access Med Clinic.

Didn't tell me the amount I would pay before I got the services complete. Winded up owing $110.00,…read moreI paid a little every time I got my check every two weeks. They sent me a threatening email stating that if I didn't pay the full amount I would be sent to collections. Then tell me how much I owe up front, I could have talk to my insurance to see 100% what was and wasn't covered. This place is awful and they don't care about anyone. I could just imagine the people who can't afford $10 to $20 here and there when they get paid. They slap people with bills they are not expecting. I won't ever use this company ever again. I wish I could give no stars.

3rd attempt to complete a scheduled appointment at Labcorp. 3rd location, Toepperwein location,…read moresaved the day. Quick and friendly customer service.

I've never been so impressed and happy with a doctor's office. Starting with the ladies in the…read morefront to the ladies in the back, especially Marguerite...to Beckie Craig (the best!!) to Lisa (referrals) and last but not least, my amazing doctor, Dr. Gloria. Always professional, thorough and friendly. Never making me wait. Thank you, thank you, thank you! You're all part of quite an amazing team!!

Dr. Tony is the best acupuncture doctor that I've ever had; I've had quite a few. Also, he listens…read morehe cares and I trust him and you can't pay me to go to another doctor. Dr. Gloria is also wonderful. I have gone to her many times being very very sick and she's always been there for me ; she cares and understands.

The staff who takes your blood is awesome. I'm a very difficult stick. My veins are tiny, they're…read moredeep and they roll. To top it off I'm dehydrated to severely dehydrated. I always tell them, when I first get there, that I need the best they've got. I usually get rolling eyes and after they try, they believe say "you weren't kidding! I won't go anywhere else. They know me so I don't need to tell them. Once they know you the process gets easier. Mary is the best!

My Physician, Dr Alyson Kracke was so nice and caring. She listened to all of my worries while also…read morerespecting my boundaries and my fears. I was very anxious and nervous about this er visit, but the physician made it easy and calming.

Horrible experience, went in for bleeding in my mouth, they offered a solution by dipping gauze in…read moreliquid and having me clench, we did that for about 20-30 minutes, then rather than confirm my clot sealed and monitor my bleeding they gave me another gauze and said I could go home, once I arrived home and waited and took out the gauze the bleeding came back rapidly and I called back asking for help and they told me to do the same thing, after I called back AGAIN, they told me they couldn't help me and to go to another hospital, not only did I not receive treatment I was robbed of $80 dollars and told to go somewhere across town while the city was flooding, worst experience I've ever had with a healthcare facility and recommend anyone not to trust them. At least if you couldn't provide treatment don't rob me of my money.

Great customer service! They were all very kind and they offer a lot of different tests and scans…read moreat this location.

I called and left a voicemail for the office manager same day and didn't get a call back. I got an…read moreemail asking about my visit and responded but it's been over a week and I haven't gotten a response. I followed up on the email as well. This is what my email said: Yesterday I had my follow up appointment for my annual visit with Brandi Breuer. My appointment was at 10am. I didn't see the physician until 11am. When she walked in she asked how I was doing. I took a moment to answer because I wanted to be calm. When she turned to look at me she already had an attitude, I guess because I didn't immediately answer her. I said, "well, my appointment was at 10am." I was just making a comment I wasn't trying to be combative but she got defensive and seemed upset that I had mentioned anything. Which, I get it, if it's busy it can be frustrating but what she did next wasn't called for. She then started reading through my results at the pace of a cattle auctioneer. It was so fast I could barely keep up. It was intentional and condescending. I had to say, "I'm sorry, can you repeat that again?" She said I have a cyst in my thyroid and somewhere else, I didn't know what that meant for me. Obviously it's something if it's being mentioned. So I asked what would happen if that ruptured and she said "this isn't like the movies" and I asked what was in it and she said "liquids", like I should already know that and was stupid for asking. She continued on reading everything off really quickly and closed the folder. Asked if I had any other questions and then said sorry for being behind but it was genuine. I didn't want to ask anymore questions or follow up. I get being busy and running behind, I normally expect to wait 20-30 minutes when I get to your office. An hour is a bit extensive so I made a comment just to get it off my chest and move on. I didn't expect to be reprimanded for it. I already don't like coming to the doctor. It's an anxiety inducing experience for me. 2 years ago, on my annual the doctor at your office (I forget her name) prescribed me anxiety medication. I didn't ask for this, she asked me if I had anxiety about 5 minutes after she started talking to me. She put me on something that made me have a manic episode for the first time and caused me to find out I am bipolar. She kept giving me different things that made it worse, I gained like 30 pounds, it affected my mental health so bad I had to be out of work for a few months. I finally found a psychiatrist and have gotten that figured out but I don't feel like she should have so quickly put me on medication for something that isn't her specialty as a general practitioner. So I am very wary of your services since then. I asked if I could see a different doctor this time, my mistake. All together, I left yesterday feeling defeated. I cried about it on the way home, and I don't cry. This wasn't a great experience. I don't want to have to look for another doctor's office because yours is so close to my home but I might have to after this. It really wasn't okay."

Made an appointment as that is what is "encouraged" and there were walk in appointments being…read morehelped first. I suggest just to use labcorp because at least you'll be able to talk to a person and not check in to a computer. And when I finally got called back they thought I was there for blood work. Not urine sample. To add to this they misplaced someone's sample when I was there. Highly unorganized and unprofessional.

We just saw Stephanie (it sounded like she was actually from the Toepperwein location) for a…read morewalk-in blood draw at Quest at Creekside for my 7 year old son. Like most kids, he was not having it and fought hard. She was very patient and professional while we tried to get him to cooperate. Ultimately we had to hold him and even with the moving he was doing, Stephanie got the needle in quick on the first try and was able to get the three vials we needed in no time. I very much appreciate her accuracy on a moving target.

This clinic is the best place to go if you don't have insurance. It was very affordable for what I…read morehad done. I actually prefer this place over the other ERs I have been to in the past. The staff is very attentive, friendly, and makes sure you are comfortable in every way possible. The nurse I had was sweet and actually went into thorough detail when she was going over the discharge papers with me. Another part I loved but it's just me, is how nice and warm the blankets are when they bring them in to you.

I brought my mother in, she was septic. The doctors and nurses were very attentive and considerate…read more They acted quickly and very well may have saved my mother's life.

I had to come here for a diagnostic mammogram and ultrasound. I arrived pretty optimistic that…read morenothing would be found and left with devastating news. The staff here are kind and caring. I have to give Mari a special thank you. She was able to help me change an important appointment for a biopsy.

My second time here, made my appointment early in the morning both times. My appointment was over…read more30 minutes ago, still waiting. Waited almost an hour last time.