I hired MJC to repair hail damage to window bead on a very large house. I had been trying to find…read moresomeone to do so from out-of-state and hadn't had any luck, even working with my roofing contractor and others to try to locate someone willing to repair the damage. Enter MJC and their blazing-fast reply! Pricing was great, the work is top notch, and I have spread their contact info to all of the contractors who couldn't help me find someone so they have the capacity to help others. Melanie called me right away after I started the project search on Yelp, and put me in contact with Chance, who was super communicative and kept me up-to-date through texts. He sent me tons of photos of the finished product. I really can't say enough about how well they worked with us despite me being not in-person. Thanks, MJC!!

Quick response but I chose another company. Will keep number to look into getting repairs done in…read morethe future. Person responding was very professional

Great service! Professional!…read moreGreat people! Will recommend to my neighbors and friends Thank you!

Although they were polite, the installed glass is visibly unaligned and I requested they don't…read morecontinue to finish the install. I can't find another glass company that will reinstall the glass correctly, so at the moment I'm left with crooked, unsealed glass for my new shower. They also cracked a tile, so the glass had to be removed, the tile repaired, then glass reinstalled. Before the full install, they had a piece of glass that didn't fit and had to reorder. I was told this was the fault of the glass production company they use.

10 out of 10 Professional…read moreSuper communicative during the entire process Great price Job completed in a much quicker timeframe than other estimates Window looks great Trent was the absolute best. HIGHLY recommend this company!

We had to repair a broken window in a guest bedroom and had such an awesome experience with Trent…read moreat Aeromass Glass! Trent was on time (actually a couple minutes early), wore shoe covers the whole time he did work inside the house, was incredibly professional and the pricing was great. If we ever need any glass work done, we will absolutely hire them again. Thank you for the great job, Trent!

Don't recommend. When I placed my order over the phone, I gave exact dimensions of the glass I…read moreneeded cut and told them it was for a cabinet door. I had no idea there were different thicknesses of glass. They charged me close to $100 and gave me a sheet that was 3/8" thick. This was way too thick for a cabinet door and had to return it to get one at 1/8" thick. They quickly cut the right piece, but I inquired about a partial refund, as I paid a high price for 3/8", unknowingly, and the 1/8" should be much cheaper. When I inquired about that when I picked it up, I was told they'd look into it and call me back. Several days passed with no contact, so I called them back and spoke to the salesperson. The person that took my order lied and said I requested 3/8" initially (which I couldn't have, as I didn't know glass thicknesses). She then said she'd research a refund and call me back. Another few days passed with no contact. I called again and spoke to someone who again said they'd research it and call me back. A week later and still no contact. I'm giving up on it now and calling it a loss. But I'll never use them again. Good product when they get it right, but horrible customer service and zero follow-through. Very unprofessional.

Do not use this company. Customer service is terrible and they seem to be incompetent. We had our…read moreshower measured for glass on 2/27, then they wait another week to put your order in. Then they were supposed to install on 3/20(didn't show) then 3/21 (didn't show) then finally showed up 3/22 with the wrong size shower glass! So now we are waiting again for install - who knows how long that will take and if it will be correct. I feel like this product should be discounted at this point but they have offered us nothing to fix their mistake. Save yourself a headache and choose another company! Update to owners response- Yes I have the right company. Not sure where you are seeing Colorado. My husband talked to a supervisor, Karen, today about our situation. Some of the scheduling issues "may" have been our contractors fault (we still need to talk with him). Your company incorrectly measured our glass. My husband was also informed there was another initial delivery of the glass that was "flawed" which also increased the timeline. So that's two issues. Potential customers should be aware of these issues and that their project may take longer than anticipated due to these types of issues.

Prompt response to my inquiry. Prompt estimate. And, though they suggested it could be several…read moreweeks to install my window, I'm delighted to say we waited less than two weeks. The installers, JC Baker, James Hopkins, and Kobe Barnum were efficient and fast. All are highly recommended. I give all, plus The Glass Guru of Austin North, an A+.

It's rare these days to find a contractor that really embraces customer service. Glass Guru was a…read morerefreshing find -- Justin called promptly, made an appointment, and even texted when he'd be slightly late. He fixed my window that wouldn't close fully in just 15 minutes, then declined to charge for such a short call. Excellent customer service!​​​​​​​​​​​​​​​​

I hired Kevin a few years ago to replace a carport that had been demolished due to a tree falling…read moreon it from a storm. Kevin was quick to provide an estimate and was able to begin work promptly. When I started getting pushback from the insurance about the scope of the repairs and why what the insurance wanted to be done was not right, Kevin proactively worked with my insurance to get everyone aligned and for them to agree to the necessary work. He even insisted I hold off on final payment until he got everything squared away with the insurance company. Very happy with the quality of the work and would hire them again.

Appreciate their level of professional service, completion of a roof job and countless times they…read morehave 'walked the roof' and suggested no work needed. They can support the process between homeowner and insurance carrier and have been serving the Central Texas area for a long time.

I had pretty much all my window panes replaced using Affordable Screens and Glass. I have a…read more5000sqft house so I spent several thousands of dollars with them. My main point of contact was Cassie who I found to be friendly and easy to talk to. Even the guys that did the actual installs were freidnly, easy to work with and flexible with times. I had no problems in terms of customer service. However, after about a year some of the panes started fogging up, Cassie had them replaced for free under warranty. Then several more and once again they were replaced for free under warranty. As of now (2.5 years later) I have some 14 panes that are completely fogged up, unfortunately it looks like Affordable Screens and Glass has gone out of business. What sucks is I replaced a lot of panes because they were showing the initial signs of leaking (these are 20 year old panes), what I have now is significantly worse looking and did not even last 3 years.

Affordable screens & Glass did phenomenal work for us on a couple occasions. First off, they were…read morethe only glass company I could find to fix our glazing bead that was damaged from the hail a few years back. They gave use a great price and did a top notch job on it. We contacted them again to replace our master shower enclosure as the hard water of Austin hadn't treated it kindly over the years. They did a beautiful job at matching the existing style and hardware of the rest of the bathroom. Great work and great price! Highly recommend.

These folks are great! I requested a quote for an exterior window frame that was rotted and needed…read morereplacing. They communicated when their guy would be in my area and could stop by to look at the job and give a quote. Price was very reasonable. They not only came out and gave a quote, but said they could do it that same day! Way sooner than other places that gave quotes but wouldn't be available for a week or so. Some places wouldn't even do a job unless it was $2000 or more to make it worth their time, which my job was in the low $100s at best. They listened to my concern about another board that looked to have a portion rotted and they were able to include replacing the rotted part and not create additional seams between the boards--something I hadn't thought possible! Highlights are: good communication, great workmanship, timely service, friendly service. I definitely recommend this business!

Did a great job installing an interior door , trim & painting having to cut open wall open a wall…read moreprevious owner closed off between a kitchen & laundry room . Now we have easy access .