Good customer service, fast and efficient. Great prices per pound to send packages!!!read more

Extremely poor service, staff is extremely rude, specially if the client doesn't speak Spanish…read more They feel entitled in some sort. Package was sent to Medellin and for starters they had the box in miami for over 5 days before they even shipped it, unresponsive staff and package was delivered late past the "secure" delivery day. Yet their answer was, next time Send with someone else then!! Guess what I will!

Great customer service and great deal! Got my packages safely distributed. Will definitely continue…read moreusing Prozone for my shipping needs.

Great availability of packing materials here, and much more affordable that your standard UPS/FedEx…read moreoptions! I was helped by Anielke when I came in to pick up 200 cardboard boxes in varying sizes (as small as 6"x6"x6" to 14"x14"x8", and tons of others listed on their websites). Their website is accurate, which made it so easy to print out the shopping cart of items I needed and hand over the list. I didn't even need to purchase in bundles, they allowed to me to purchased the exact numbers I needed! They allowed me to back my U-Haul into the loading zone, and their staff pulled every item for me in under 15 minutes. I just kind of sat back and enjoyed the break. Note, there is a minimum $50 spend here, and your GPS will definitely take you the wrong way to get here, as it's located on a one-way street. Learn from my mistake, turn right onto NW 16th St before Totalpack, and take an immediate left at the stop sign onto a street without signs. It'll be right there on your right.

I always buy the bulk rolls of paper towel here they come out a lot better than buying from big box…read morestores because I get it factory direct. You have to have a commercial account but it's worth it they have other packing items that can be useful I recommend

Amazing service and I was very satisfied…read more They came highly recommended and lived up to their excellent service.

Amazing service! Very fast, friendly and reliable. I will definitely hire this company again and…read morehighly recommend it. Great job guys. The dispatcher is great, very helpful and friendly. The courier was great too. Thank you so much!

I came today July 19 2025 before 5:00pm and it is closed. I called few times before driving all the…read moreway here (45 mins) and didn't answer the phone and when I came it is closed. So they closed more than an hour before the schedule time.....

Good place to send packages. However, their prices are inconsistent across locations and their…read moreemployees rarely stay around. They change employees often and they're really rude.

This place is great! Super efficient and friendly. And they are a convenient all in one shipping…read morestop. I'm new to Miami and after several laborious experiences in other places was very pleased to find Postal Plus where everything seems to go easy and smooth and the staff clearly is happy to help. Such a relief!

I was in need of a convenient and local post office to ship some materials overseas and not wanting…read moreto schlep across town, I walked to the next-door post office. Jose was busy taping up boxes of shipments, but when he saw me come in, I got that old-fashioned, small town greeting you seldom find at a US post office! He ran the prices for me on all the different carriers (UPS, FedEx and DHL) and ultimately advised to go with DHL since it was the cheapest. I then gave him a bigger package to get to London and he insisted I contact FedEx directly and try to ship it back as a "rejected package," otherwise, he noted, "it'll cost $160 to ship regularly from here." I really appreciated his honesty and the fact that he wasn't trying to up-sell me. Next time I'm looking to ship, Postal Plus will be my go to stop. They also offer PO Boxes, faxing, and boxes (for moving!).

Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!