I have always had a great experience with MedTran beginning with rides in early 2024. They are…read moreconsistently on time, polite, and easily handle my walker as well as moving me from it to their wheelchair. Dan was my driver yesterday, going to and returning from Valley Imaging. He came to Valley even before I called for a return, to check on me. What a great guy! And dispatcher Sarah feels like a sister now- warm and responsive. I can't say enough great things about MedTran!!

Medtran transported my Dad a couple different times. The drivers were great. They arrived early…read morefor pick-up, and very short pick-up time after appointments.

Renai is the best driver! And absolute angel! Highly recommend! Attentive to all my needs! She…read morecares about all her people.

My first time using precious cargo! They were on time, professional, safe and courteous. The ride…read morewas a breeze and my driver was nice and friendly. I would recommend them to anyone needing transportation!

Safe distancing was practiced by employees and management! Some customers were resistant to using a…read moremask and hand sanitizer. When I arrived, an equipment specialist found the physician order for an air concentrator. I was requested to have the physician to provide more information about the hypoxia, or I would be billed rather than Medicare and our secondary health insurance. The equipment was dispensed right away. The oxygen concentrator was too noisy beside our bed. I used the extension tubing and moved it to the adjoining bathroom. I put a towel under the concentrator to buffer the vibrations on the vinyl flooring. At home, the first few days of trail, I had two episodes of asthma. I finally found the air filter. It did not look new. I drove to Norco Medical to request new filters. I requested that the sleep specialist send a more detailed diagnosis. Everything is now working smoothly.

I was happy at first service that I from one of the gentlemen staff members, but after having the…read morewalker for a week and it ripping I was very upset. I called the office and no one answered and it sent me to the manager's voicemail and two weeks later. I still haven't about my walker. Waited four months to get a walker and it ripped within the first week I thought that was unacceptable. I hardly used has the manager failed to provide adequate or even but equipment itself was crap. You cannot access this except for one ramp that actually on both dangerous to use for handicap people. How can a mobility equipment store that services handicap people be inaccessible or dangerous to access in a wheelchair and still be meeting legal to operat? when I tried to tell the staff about my struggle to get into the facility, a very young employee noted that they bought the business that way in a very rude manner as if she was personally responsible for it, and took offense at me being struggling to get into the building. This is unacceptable for a business that specifically sells mobility equipment for handicap people or people with injuries.

Medical transport was unable to pick up my granddaughter to take her to school. As I live out of…read moretown I telephoned Mr. Taxi. The driver/owner was wonderful. He picked up my girl in the morning and took her back that afternoon. My sweet girl had nothing but good to say about the driver. Therefore, when we were faced with yet another dilemna I had no qualms about calling the company. I now have Mr. Taxi on speed dial.

I scheduled a taxi 10 hrs ahead and they didn't show up. I called to ask if they were coming and…read morewas told they would check and call me back. They did not call back.

Had my very first and only AFIB moment in Spokane. By the time AMR arrived it had subsided. I asked…read moreif my GF, an RN could transport me and was denied. I was a "critical" transport. Once we got to Sacred Heart, they pulled my line and told me to get off the gurney and sit in the waiting room. Seriously? They were probably excited I had great health insurance that they could suck off of. Next time I will order Uber.

I had a heart attack in their care. I had symptoms but they wouldn't listen. My heart attack went…read moreun -treated

ABHS was a very difficult treatment center to go through, and it had a lot of issues. I give it 2…read morestars because this was the first program i had graduated from (out of 8 at the time) and I stayed clean for a year after - by far my longest clean time! Because of this, I believe that ABHS must have helped in some way, or must have been what I needed at the time. I had to quarantine for my first week, which was very hard - especially since I had just come from detox and was very bored, lonely, and tired of sitting around all day. The program and atmosphere was very intense. It was not a homey environment by any means, and there was generally 6 people to a room in metal bunk beds. You had a locker to keep your things in, and there was a shower room, where you could shower in stalls. The program and groups were very strict. In group you had to sit with your feet flat on the floor, your back straight against the chair, and your hands on your knees. Some of the groups were very cult-like. The staff were never around and it was very hard to find someone if you needed help, and most of the staff did not seem to care about the clients at all. There was a LOT of packets and binder work that you had to complete in order to graduate. Every assignment had to be completed in a very exact manner, or you would have to redo it. At one point, staff shared my personal information with other clients after promising they would keep it private. Clients were given positions of power, and were expected to correct other clients on their wrongdoings. This could be good in theory, but it led to a power hierarchy throughout the clients, and people believing that they were above/in charge of other clients. There was not much to do/keep busy with during free time, but there was so much work to do that it's all you were doing 24/7 anyways. I was extremely depressed while in this program, and it felt more like prison than rehab.

My boyfriend "James" was picked up at the Tacoma Mall and driven three hours in a van to American…read moreBehavioral Health Systems (ABHS / AVHS) in the Spokane area because he needed a safe place to detox. What he experienced was not treatment -- it was a prison-like environment. He told me the majority of the people there appeared to be right out of prison or under DOC (Department of Corrections) supervision. The facility is heavily funded by DOC and the whole atmosphere felt exactly like a corrections facility, not a medical detox or rehab. During intake there were four of them. Staff conducted strip searches with the door wide open. Other residents and people were walking by and could clearly look in and see everything. One of the guys who was on DOC started arguing loudly with staff about being strip searched and said he was going to walk out. James and another person looked at each other, grabbed their things, and left. He is currently on a bus home with two other people who witnessed the same thing and also refused to stay. James needed a safe place to detox from drugs. He did not need to be treated like he had just finished a prison sentence. The open-door strip search in front of other people and the overall prison vibe made it impossible for him to stay. If you or someone you love is looking for actual medical detox and treatment in a therapeutic setting, this is not it. I would not recommend this facility for anyone seeking voluntary treatment.