Professional, gets the job done No BS Been using them for…read moreyears On time, finished the job on time

Honest company and easy to communicate with. Have used this company for years. Highly recommend.read more

After receiving a woefully poorly constructed letter in the mail from my city that required…read moremandatory backflow repairs, I reached out to a number of vendors to help with my backflow repair. Some didn't respond, others couldn't do the services, others still only did commercial products. Pro Backflow on the other hand was responsive, offered reasonable prices, and ample availability. During my appointment, I found the service tech offered a good explanation of what he did and offered to file the paperwork for me with the city. My only two points of improvement is the service technician started the work on my house without even knocking on the door or meeting me. I just started hearing drilling. At best, it didn't matter, at worst, it could have been the wrong house! Second, I never hear back for days after the service tech left. I had to reach out to offer my final payment and figure out if they filed my paperwork. Overall good, but Pro Backflow can clean up the edges a bit.

Jaime was extremely quick to answer my questions! We set up a time and spoke before hand what he…read morewas going to do. Our Backflow was over 20 years old and had its days. And we had our shut off to our house replaced, including the valve. 28 years this shut off always hit the house to shut off. Jaime reversed it and now it's simple. Waited too long to change that out!! Jaime is a Professional and knows 100% all that he does! Could not ask for a better Professional and a job that was so expertly done!!! He also works on his jobs like it was his property, he takes pride in his work you can tell!!! Would always call on Jaime for any of these needs!!! Overall - EXCELLENT!!! TRUSTWORTHY!!!

Mike from Die Hard has worked with us through thick (slab leak, water main rupture) and thin…read more(faucet work) for the last four years and it has been truly a blessing for our family to have come in contact with Mike and Die Hard. Communicative, legit, thorough, honest, and quick services. We have never felt nickled & dimed for these services... fair, reasonable pricing for their high quality work. I want to gatekeep but due credit needs to be given for their excellent services.

After messaging several plumbers through Yelp, Die Hard Plumbing By The McLains stood out right…read moreaway--they were the only ones who got back to me promptly and kept in touch without any lag. They dispatched Chris immediately, and despite being 41 miles away, he showed up in under an hour. Chris did a fantastic job clearing my clogged toilet. He worked quickly, explained everything clearly, and even offered helpful suggestions to prevent future problems. He was also very personable and respectful, which made the whole experience even better. Super impressed with the responsiveness and quality of work. I'd definitely recommend them and would use them again without hesitation.

I just had a backflow test done, and Celso was amazing! Very responsive and he was available…read moreimmediately! I have been using another company for the last 17 years, and they missed their appointment and will not answer their phone, so they are out and C&M is in!!! Thank you so much! Lindsey Y.

Celso is a gem! He responds quickly, he manages to always come out on short notice. His work is…read moreexcellent, and his prices are reasonable! I have used him for a variety of services including Backflow testing, dishwasher repair, toilet leaks. He explains everything. I will call him for all my plumbing needs!

Shellback Plumbing and Drain is hands-down fantastic! If you're dealing with a water heater issue…read morein Santa Clarita, do yourself a favor and call them. My water heater had been giving me trouble over the last couple of months, shutting off sporadically. While I was usually able to reset it myself, it finally gave out completely. There was no gas coming through the line, and it just wouldn't ignite. I called Shellback, and within two hours, Moises arrived at my place. He was incredibly responsive, immediately diagnosed the issues, and gave me a clear breakdown of the work needed and the estimated timeline. The fix required replacing both the thermal pilot assembly and the gas control valve. Since the parts were covered under the manufacturer's warranty, he had to source them from an authorized dealer. To make sure we weren't left completely out in the cold, Moises got the gas ignitor working temporarily on day one. By 9:00am the very next morning, he had already picked up the warrantied parts and finished the permanent replacement! As a great bonus, he also flushed the water heater for routine maintenance before wrapping up. I was blown away by the turnaround time. From my initial call to a fully repaired, flushed system in under 24 hours. Exceptional service from Moises and the team. Highly recommended!

They have nice trucks and uniforms but they stole the 4 inch ABS pipe off the main vent pipe on the…read moreroof and moved it to the gas vent pipe. Also obsolesces, they installed a new sink for washing hands and attached the vent pipe to another vent pipe. That's not allowed. They had to come back and install a new vent pipe for the sink. This costing extra monies, extending many months of opening, and many months of lost rents. This causing hungry employees, new restaurant owner to suffer because of thief, poor management from Shellback regarding obsolesces and landlords to have a big loss. So sad, !!!

Great company to work with, Kimberly is so amazing to work with, she responds to my email/questions…read morepromptly and conducted all inspection work in a timely manner.

I'm a commercial property owner and I've been using R&R Backflow Testing and Service for quite a…read morefew years now. I can honestly say that doing business with them is always a positive experience. They respond quickly and get the job done in a very professional and pleasant manner. I highly recommend R&R Backflow Testing and Service.

Had a backup in my downstairs bathroom. Chris came and unclogged that and checked my main line…read more That had root blockage and Chris did what he could but recommended getting a hydro jet drain cleaning. Carlos came out the next day and took care of that. Both workers were friendly and extremely professional, explaining exactly what was needed and showing me their progress. I've used other plumbers in the past and not been entirely satisfied. When I have a plumbing issue now I call Kurt Bohmer knowing that the job will be handled correctly and professionally.

Stopped in for a quick to go meal for my daughter and I snuck a few bites. She got a grilled cheese…read moreburrito, nacho cheese Doritos locos taco, and a coke. If you're looking for authentic Mexican food I don't think this is the place to secure that lol. The service was quick and the employees were helpful and it wasn't very expensive.

Had them (Josh?)come out and do a check on my tankless water heater that was not giving hot water…read more He gave me a run down of needing a number of parts, and gave me a ridiculous estimate. I get that you have to charge for your time, and that can variy, BUT, when you are being scammed for parts that have zero issues or relation to the unit, and its not even preventative...NO WAY.. Even in the conversation you can tell how scamy this place is...evading questions. Straight up greed infested business. I am CERTAIN you will be pleased or in major fear of not having water and open your wallet to such businesses, and they will smile and make your emotions calm and you will be at ease...but that is all you paid for. These are parasites. Then he claimed the part isn't available, and he pushed to swap out the unit. A little web search and the parts magically were available (Not even needed!). Crazy part was that the issue was simple enough that I fixed it myself with a couple O-rings. Oh, he also damaged a valve getting it out(luckily not bad enough to replace (what a tool). These guys will damage things on the idea of "emergency" and you will need more parts. They come and seam professional, and they explain things vaguely in case you know what they are talking about....It really bothers me that we have such parasites! They should just run for office. These techs should stop working for such companies. They learn horrible ways to cheap and lie. Have human blood run through you, and do work independently, you can market yourself, you need that, on social, etc. The reason they can pay you 40-75$ an hour is because they are cheating people. Do honest work, do preventative measure options to see if client is in position to pay for it, and build from there. Not scum pond businesses. This was my experience and my take away from a variety of service providers. They West Coast Water Heaters falls into this category. I am sure they will claim he is fired, so we are better now.... the training camp says.

Josh is a straight scam artist! Came out for a "full service" to a water heater, charged me $225,…read moreonly reset the unit, stayed there 10 min, and it still does not work. He stated he would service and descale the water heater, but didn't do his job. This guy is a fraud, and I would stay far far away from this guy. Update - See the original quote where he stated he would do a full service. Again, highly unethical scammer. Also, if you check even with Rinnai, error code 12 has NOTHING to do with hard water. It is an ignition problem. This guy has no idea what he is doing. An embarrassment to the industry.

Very nice and honest business! Got the job done fast and everything was cleaned nicely after.read more

California Drains is the go-to team for any of my household plumbing needs. They have resolved…read moremultiple repair issues, some small and some big, and have assisted in remodeling projects as well. A special acknowledgement to Joe who is not only extremely knowledgeable in his diagnosis of issues but is also quick to offer options for solutions. He is a true"Project Manager" and efficient in organizing what needs to de done and following through in communications. It is great to be able to "hand-over" the problem to him and not have to worry about anything else. The company has a great response time and work ethic. Their crew works quickly and cleanly. I would highly recommend their service.

I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

Omg! Where to start. Everything we ordered was delicious! (Actually the only thing is that I always…read moreorder the jalapeño on the side because sometimes they're too spicy) But we ordered the mama's omelette and matcha berry pancakes and chicken and waffles. All I can say is we truly enjoyed everything and the server came back a few times to make sure we were still good.