FYI. New owners took over in 2023 do not pay attention to any old reviews. Thank you…read more My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John's, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied. My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed. The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn't because that would've not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY. The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed. When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE. In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say both are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so. I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues. Before I left, Lindsay did get to a point where she said she would give me our money back for the issues and frustration. I was hoping this could be rectified and just Fixed. But I have given it serious consideration and I unfortunately can not let this slide. I do not feel secure returning this car there again to have issues rectified. The car has been taken elsewhere to be redone by a shop who has experience which is not local and because of this I would like a refund. I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years. Thank you. . For this consideration, we will not leave any reviews or talk ill of your business as we understand mistakes were made and an attempt to rectify the situation are yet to be made This was what was sent to the business and They never responded.... SO Let the Reviews Begin.... Under new ownership, and I would not recommend them....

The worst body shop, firstly the owner is the most rude person I know, 1 month with my car, only…read moretaking money from my insurance, almost 10k and in the end when I went to pick up the car when I got home the car was failing on the radar, when I went to my dealer the radar had not been set correctly I had to pay almost 1500 out of pocket, do not go to this body shop!!!! you will lose money and time!

I'm now noticing that the reviews for this shop are for the previous owner. Don't make the mistake…read moreI made! Was shouted at over the phone when I called to ask for an update on the car I had dropped off. Was told he wouldn't work on it and to have it towed away to another shop citing that there were "too many cars in line" "people are always calling and interrupting me while I'm working". When picking up the car I tried to explain that I was only calling because of the timeline they gave me and the owner shouted at me threatened to fight me in the office?! Honestly, it seemed like he was having a nervous breakdown, so yeah, wouldn't recommend. Pretty insane way to treat customers.

Update: Bob retired around july/august 2021 so not sure of current quality of service - happy…read moreretirement Bob and thanks for all the help over the years!

Ray kept his word and fixed a very difficult problem was a…read moredifficult timely project but Ray came thru

I called for a tire with a slow leak. They said come right over. I was back on the road in no time!…read moreI was so pleased with their service, I used them again a few weeks later for a car inspection. Friendly, courteous and professional. Highly recommended.

After a deer ran into the side of my truck not only did they repair that, and a couple other things…read moreI asked but they put my new tonneau cover on for me as well. These guys are top notch and take pride in their work. I wouldn't go anywhere else. My truck is like new again!

What an amazing shop, can't recommend this auto body shop enough. Between the high level of work,…read morethe integrity and the price which came way under estimate. Sorted my '23 BMW M3 with damage on three sides with quick turn around. Perfect fitment, perfect spray. Added aftermarket body mods that look seemless. To top it off, stayed late on a Friday to finish the car for the weekend. John and Craig are old school awesome guys.

The business states that they open at 830 which is untrue the secretary will show up a little after…read moreopening time and then there's no sign of a worker till 930. When you call Tom the owner he will tell you that he doesn't answer to you and you are on his time he will get there when he gets there. Very poor costumer service would highly recommend you use a different company

We were in a bad situation, and our guardian angel from Shamros saved the day. It got real cold…read moreover night and our car's "brain" froze. We couldn't get our car to start because of an issue with the shifter. Although Tom was on the road, on his way to help someone else out, he was able to talk us through a procedure on the phone. He is a very knowledgeable mechanic and a genuinely nice person. I highly recommend Shamros to whoever needs any type of help with their auto. Thanks Tom!

1965 Oldsmobile 442 was badly in need of new control arms, bushings & ball joints and alignment. I…read moregot an appointment at Hendricks, and am throughly impressed with the professionalism, quick turnaround, and reasonable rates. Car drives great and I'm a happy man!

Hendricks has recently been servicing my car since my other repair person retired. Last week due to…read morethe cold weather my tire inflation warning light went off. I took it just up the street to my local repair shop because a hand injury made it difficult for me to put air in the tires. The shop was so nice, we chatted, I pet their dog, it felt good. When they pulled my car out they told me I needed an inspection (true) but that I would not pass it without new breaks (false). I took the car to Hendricks for an oil change and they said the breaks were fine for now but could be replaced when I do the next oil change in 6,000 miles. I'm a 70 year old woman. I feel more sad than angry about this experience. I'm pleased I have Hendrick to work on my car because my car dealer also pulled a similar trick with my last car. A woman friend recommended Hendricks. They are worth crossing the bridge for.

Bill Wolf is my car guru. He has helped me countless times. He has been honest and fair and…read moreknowledgeable for twenty years running. I don't want to badmouth others, but there are more than a few clown thieves in this small town. He has a lot of loyal customers and it's easy to see why. He's also a good guy to know. Jimmy L.

Wolfie is the best of the bestest auto body hard worker that I know in Cairo his one top priority…read moreis to his clients to make them happy and comfortable what needs on there veichale to be worked on let me tell you he done me and my family veichales and whatever he fixed on it you don't come back in a long long time except for oil changes and doing inspections and if you need new breaks or rotors Wolfie was born to do this Phenomenal job God bless him for being who he is Thank You Wolfie me and my family are so thankful and grateful for making our veichales like there brand new all over again

The owner, Marc, is easily one of the most unprofessional and obnoxious individuals I've ever…read moreencountered in a retail setting. From the second I walked in, he made it clear that my presence was an inconvenience. He had the audacity to tell me he wasn't even open and that I was "lucky" he was there--as if he was doing me a massive favor by fulfilling a reservation I had already confirmed online. ​He spent the rest of the transaction barking questions at me with a condescending, hostile tone. It is a special kind of arrogance to treat customers like garbage when you're the one running the business. If you enjoy being treated with total disrespect by an owner who clearly hates his own job, this is the place for you. Otherwise, stay far away from this "asshole" and take your business to a professional who actually understands the basics of customer service.

Charged my son $150 to put car on lift, then said it was for "diagnostic." [Autozone does it for…read morenothing] Never told him there'd be a charge. So $150 for an estimate. Who does that? Slippery pond scum. Mavis is even more honest than this place. This guy...a friend of a friend...who needs enemies? Karma is a bitch, Buddy.