I popped in here with my husband to have a watch strap adjusted. It was a kick fix and the staff…read more(who was very friendly) was able to make the adjustment while we waited. The price was reasonable too for the work and I'd recommend coming here for repairs. They also had beautiful jewelry to purchase.

Walked into Jewelfire and was pleasantly greeted by the team working there. They assisted me…read morequickly and easily to have my bracelet shortened. While I waited, I browsed the selection and there are lots of beautiful jewelry pieces at every price point! Will definitely return if I'm looking for something new!

Isabella was wonderful when helping us pick out an engagement ring. She provided all details and…read moregave us the step by step process of ordering one. She was very thorough in her work. we came on a recommendation from another couple (friends) and Sarah O. did not disappoint. I don't know much about jewelry and prices of jewelry but i was happy to pay what they offered us. We have been there previously to buy a necklace and we had a similar experience with whoever helped us that day. thank you Isabella and thank you Sarah O!

Not worth it if you want a ring made properly…read more My sister got her engagement/wedding rings from Sarah O back when they were newer- and I love their designs so I had said for 5 years I wanted my rings from here. My fiancé bought me the Nova ring and proposed 12/22. 12/23 I took a closer look and saw that the prongs on my center stone were FAR from flush on the stone (see pictures, iPhone cameras are wild). Which is a problem because if they snag on clothes or furniture the prongs bend more and the stone can loosen and fall out. On top of that one of the halo stones was loose (video). On a BRAND NEW, never worn ring. We took it to Sarah O and they admitted fault and said of course they'de repair the ring- under the limited warranty it was all covered, but it will take 3-4 weeks. Bummer.. but glad the solution was simple no pushback... Don't underestimate how disappointing it is to tell all of your loved ones you are engaged and everyone says where is the ring, they reach for your hand and there's nothing there. I 3 weeks go by and I get the ring back, Prongs on the main stone were fixed.... But the loose halo stone... they smushed the setting from the top in order to secure the mele stone- causing the sides to fan out creating a gap from the sides of the setting to the diamond. Which ruined the symmetry of the ring and disrupted the sparkle of the halo diamonds because of the way it was sitting. (See photos) Devastated. Emailed with the new problem was told "we had professional jewelers quality check the ring so the stone is secure but if you want to we can fix this for you, we will rush it so it's done in 1 week"... Quality check the ring??? I know I said I wanted the stone secured and not loose, I didn't assume I'd have to specify that professional jewelers should fix it the right way...... I send it back. Next day, I get a call from our customer support contact.... Tells me that manipulating the metal in this way would ruin the integrity of that setting, more likely to bend and fail holding the stone- so they're recommending that they completely recast the ring. However - that will take 6 weeks. If I don't want to wait that long they can send the flawed ring back as is... assuring me the stone is secure... but what they didn't say is that- that would mean that if the stone ever fell out due to normal wear and tear ... to have it fixed they would still need to recast the ring but my warranty would probably be expired and I'd have to pay for it. So I sent it back. Nearly 6 weeks go by and I email to check on my rings status. They say it'll be done "the week of the 23rd." So that means it could be done on FRIDAY of that week when it should be done Friday the week prior - that is 6 weeks- and you should be mailing it to me ON the 23rd - you've had 6 WEEKS!!! The "week of the 23rd is 7 WEEKS" and if it isn't done until Friday that means you'll be mailing it to me the next week and be pushing 8 weeks! So I sent an email detailing exactly what I just said. And lone behold they were able to ship the ring to me the next day. I recieved it and checked it 5xs over and it seems to be fixed. Fixed so well I'm seeing flaws from the previous ring I never even pointed out were fixed: My V prongs apparently were very sloppily made the first time (see last picture) lol. Honestly comical now. They gave us a 25% discount code to compensate us for the trouble to use towards a wedding band- because we asked for it we felt like we should get something, they didn't initiate this offer- but I'm not sure I want to purchase from them again anyway. Besides they had a Black Friday sale for 20% off in November so it doesn't particularly feel like a fair recompense for being without my ring for 3 months. The good news is the Sarah O team was always very responsive and respectful and owned their mistakes. -denial would've been much worse. Just very unfortunate that it takes so much advocacy and the fact that you as a non-professional really have to double check their work and make them do it right rather than them doing it right the first time. We have a family friend who also purchased their engagement ring from here within the past year or so and while they didn't have the same construction issues their ring was A MONTH DELAYED. They had to replan their whole engagement plan. And as I mentioned my sister got her rings from here years ago and hasn't had a problem, hasn't lost a stone so. ‍ idk maybe their production system changed. I like my ring- but I bet I could find a ring I like just as much elsewhere. That's what I suggest you do. ..... Will update this review should the longevity of my ring turn out to be an issue.

Such a nice place! I love supporting mom and pop's businesses. They create amazing custom jewelry.read more

Thank you fir sizing my jewelry, ring & bracelets. Also sold gold for a fair price. Owners care…read moreabout their customers.​

I've used Steve Parks Goldsmith for several years now, from custom jewelry design to watch repair…read moreand service. When our son was born I wanted to get my wife something special that had both of our children's birthstones in it. Jan helped me pick out the design and Steven made something that can only be described as a priceless work of art. It will become a family heirloom I am sure. On top of that, my mother-in-law had some old family rings that need repair and TLC. Because of their age and pricelessness, the mainstream jewelry stores wouldn't touch them. I took them to Steven and he flawlessly fixed the rings and made them look new. Their work speaks for itself, whenever we look to buy jewelry or need the expert craft of Steven, this is the place we go without hesitation. They will certainly surpass your expectations.

Stephen Parks is the most amazing goldsmith I have ever used. In the past I have used other…read moregoldsmiths that did ok work without the artistic eye . Stephens work it beyond compare. He has designed several pieces for me from old family gemstones giving them a new life with a modern twist. He listened to my wants and brought these dreams to reality. Jan is the sweetest person you could ever meet. Her bead work is meticulous and she saved 2 of my wonderful old necklaces. If you want something unique and designed just for you this is the place to go.

My wife had strongly hinted at a rose gold and diamond earring for her cartilage piercing as a 10th…read moreanniversary present. I couldn't find one I liked anywhere so I stopped in here to inquire about a custom piece. After communicating with Baleigh by email and reviewing a few sketches we settled on a curved design with 10 diamonds (for 10 years) with 4 larger ones (for our 4 kids). The finished product was beautiful. When it didn't quite fit the curve of my wife's ear (to be expected when working blind on a gift) she stopped in and Baleigh adjusted it to fit beautifully. Great work, great communication, excellent customer service. We'll be back for sure

Title: BaleFIRED…read more TLDR - Thallot is more efficient, less expensive and provides vastly better quality. You can also cast the metal for the ring yourself. Check them out instead. Our experience with Balefire Jewelry -- and Jamie in particular -- was deeply frustrating and disappointing. What started as a promising interaction quickly soured into one of the most stressful parts of our engagement planning. Jamie initially came off as personable, but any attempt to ask questions about design possibilities or explore small adjustments quickly revealed her impatience and intolerance for feedback. The moment we began to engage thoughtfully with the design process, her demeanor turned dismissive and rude. Her inability to produce a very basic, elegant ring -- something understated and timeless -- was shocking given her branding. She outsources her CAD renderings, which means she couldn't respond quickly or accurately to design questions, and there was a constant lag in communication and clarity. She gave up on the project just a month before the timeline we'd agreed on, leaving us scrambling to find someone new -- during what should have been a joyful, meaningful milestone. It's also worth mentioning that her diamond pricing is significantly above market. Like $1K over the same lab made diamond from Thallot (same ca, color etc). She insists it's because of "sourcing standards," yet never discloses what those standards are, leaving clients like us with a vague explanation and inflated prices. If you're considering Balefire, we strongly suggest zooming in on the photos on their Instagram page. You'll notice bands that appear bulky, inconsistent, or unfinished -- thin, elegant bands in particular seem to be a challenge. There's a roughness to the designs that lacks the crispness we saw from other jewelers. Thankfully, we found Thallot, who saved the day. Their team was professional, kind, and fast. They produced beautiful, detailed CAD renderings quickly and involved us in the process in a way that felt collaborative and respectful. Thallot also let me participate in making the ring by melting and pouring through gold for the band (they call this their "Pour Your Heart Into It" program and it's free!) what an awesome thing to take part in! We'll be returning to Thallot for our wedding bands without hesitation. Balefire may look appealing at first glance, but our experience was a letdown from start to finish. For something as important as an engagement ring, go where your vision is respected and your time (and money) is valued.

They were super nice. I did just just didn't have what I needed which was was repair. And that's…read moreOK. They give me three really good leads!

I needed my gold band wedding ring made a size larger…read more I read the reviews and decide on this store. They were excellent to work with. They had my ring ready for pickup the next day. My ring looks beautiful. I'm happy to have it back to celebrate our 45 anniversary.

Courtney is absolutely amazing!! She knows everything about jewellry and can fix anything. I am so…read morethrilled that I was able to find her as she has helped me with several pieces that needed to be fixed. Very reasonable in prices, I will recommended her always!!

Friendly and very helpful, thanks. They have a varied selection of stones, gems, supplies, and toolsread more

oh Peter!! you are missed so much. You were such a good buddy. We would spend hours talking about…read moreeverything. you loved your family so much. Im so very sorry for this senseless tragedy. He will get his. until we meet again,, heres to you, Sir!

So, i spoke to a friend and wondered where i could find an honest jeweler. Peter Damion was…read morerecommended as being friendly and fair. I have never met a guy like him before. He is extremely knowledgeable on many things and his prices are more than fair. I took my friend granny there and he took the time to explain her items and gave her good money for her jewelry. We will definitely go back to do more business. Thank you for running a good clean shop. Too many people take advantage of the elderly these days, not here. Thanks a million Pete.

The 30 year old wedding ring looks new again. SO, beautiful, like the day I received it. Great…read morevalue. Time and energy well spent to spiff up the commitment symbol.

Bought a Bulova online and needed to have the band resized. The gentleman who helped us was quick…read moreand professional. We'll be back to do some jewelry shopping there. And he has an amazing watch selection as well.

Took FOREVER to repair a ring which never really looked right again - I had to take it to another…read morejeweler to have it repaired professionally. Will NEVER use her services again. Other customer's jewelry awaiting repair carelessly laying on counter. Would have been easy to steal if I was a thief. I'm not - but she is. Do NOT recommend.

OMG - seriously Kat is a genius and superhuman :-) My…read moreheirloom wedding ring was a total mess! Many of the prongs were broken and bent. She replaced several of them thing is amazing! She is so nice and professional and I truly value her service. She is extremely busy so you may have to wait a bit but she gets the job done an adult very fair price. So happy to have found this place:)