My experience with Hurdle's has been nothing short of exceptional. We visited several jewelry…read morestores during our search, but ultimately decided on a custom piece. After researching multiple custom jewelers, we chose Hurdle's, and I am so glad we did. From the start, Aria was incredible. She not only answered all of our questions but also took the time to educate us on the different qualities to look for in various stones. Hurdle's has a great relationship with their ring makers, which made the process seamless. I found a ring design I loved and wanted to modify, and they provided multiple modification options--from their in-house team and the ring maker. The wax model they created was a game-changer, helping me visualize the final product perfectly. My engagement ring turned out so beautifully that I trusted them with two other custom projects for my wedding. For my wedding necklace, I wanted to use the stone from my proposal ring. I asked for recommendations on how to add interest without overshadowing the main stone, and they delivered stunning designs. I also worked with Haley to create a custom wedding band. Like Aria, Haley was incredibly helpful, offering suggestions and sharing her extensive knowledge of different stones, settings, and metals. I was more indecisive with the wedding necklace and wedding band design, going back and forth on several ideas. Haley was exceptionally patient, listened to my evolving vision, and helped me narrow it down while managing my expectations. The result is a both a wedding necklace and wedding band I absolutely adore. My fiancé is equally impressed with their knowledge and service, so much so he purchased his wedding band from them too! I highly recommend Hurdle's for any custom jewelry needs. I recommend seeing them sooner rather than later to make sure you have time to work on the design, make changes, and have it made. The pieces they have made for me are not only beautiful but also deeply meaningful. In addition to their custom work, I've had them repair several of my pieces. When one of my earrings needed a small fix after a recent repair, they took care of it on the spot. I am confident that even if we move away, we will be customers of Hurdle's for many years to come.

I do not recommend purchasing or melting any jewelry with HJ. I had a very poor experience with…read moremelting my jewelry and purchasing a designer piece from them. Some of their employees will only go off hallmarks instead of taking the time to test precious metals using other testing methods. They did not do any kind of buyout process for the stones in the pieces I melted either. In addition, they lack options to create a custom piece. They only had one fine chain option in gold, which was surprising. I decided not to go that route and instead ordered a designer piece. I waited around for about two months to hear for them. I finally called and was informed there had been an issue with the piece, and it had to be remade, yet no one could tell me why. When the remake came in, it was not what I had discussed with the owner. I opted for another designer piece, but they didn't have it in the length I wanted. They told me they could order it but that I would have to commit to it without even seeing the stone first. I contacted the designer directly and found out that the piece was a standard option on their website and that if I ordered through them, I wouldn't have had to commit if I didn't like the stone. It was too late for me to order directly as HJ had already added the extra length. I should have reached out to the designer sooner. I was charged a hefty labor fee for a minor adjustment to the chain. They made no mention of the labor fee and then claimed they gave me a discount on labor as if they did me a huge favor. Most jewelers I've worked with offer complimentary resizing and minor adjustments when a minimum purchase is met. I was often talked down to and made to feel incompetent through my entire experience. HJ took no accountability for their actions during any of the interactions I had with them. I could have saved a few hundred dollars ordering directly from the designer due to Boulders' hefty taxes/fees and HJ's labor fee. I like to support small businesses, but I wouldn't support this one again.

Best local silver jewelry company around. Good prices for quality products. Would definitely mags…read morea trip to stop here. Will be going back again soon.

I will continue to drive from Denver to shop here. Andy, the owner, has so much knowledge and…read moretalent. I purchased a necklace that I decided didn't work for me and we were able to exchange it for this incredible Zuni vintage ring for my husband, which Andy resized skillfully. The level of customer service is outstanding, as is the incredible selection of beautiful and reasonably priced pieces. I'm thrilled I found this spot and will be back for more. Thanks so much to Andy and his family for being such gracious hosts in this perfect shop.

Great neighborhood jewelry store! They have creative ideas, reasonable prices, and make the whole…read moreexperience enjoyable.

There are obviously a lot of choices for a jeweler in downtown Denver. When I started looking for…read moresomeone to design a custom engagement ring for me I went into a building that had three jewelers. The first two we bigger stores with huge display cases and pushy salesmen. Then I went into Glasmann and Hanson and met Drew. The store is quite small and there isn't a lot in the display cases but don't let that turn you away. They are capable of designing anything you can come up with. I spent hours in the store with Drew asking questions about how to shop for jewelery and how to design a ring. Drew has the ability to design anything from scratch or modify an existing template. We went through just about every type of setting, metal and stone. Drew carefully explained the pros and cons of each one and helped me decide which one was right for me. After countless iterations and dozens of emails back and fourth I finally decided on a ring. For the record, Drew was able to take my general ideas and design a 100% custom ring from the ground up. After paying Drew gave me a date about 2 weeks out to expect the ring. It came in on exactly the day he said and I was completely blown away. It looked amazing and exactly like it did in the pictures. I couldn't have been more pleased. On a professional level Drew was an incredibly talented jeweler and designer with great taste. On a personal level he was wonderful to work with. Not only did he never pressure me to buy before I was ready but he practically deserves an award for putting up with my indecisiveness. The whole experience was perfect and I can't wait to go back and order the wedding band.

Dennis quickly repaired two thick silver rings I had abused for years. One of them was cracked…read morecompletely through. They haven't looked this good since they were brand new!! I'm going through my other jewelry to see what to bring to him next!

Dennis goes above and beyond all expectations. He's meticulous in his work and his prices are very…read morefair.

The honestly wasted my time. I dropped my watch off a week ago to have a few dial markers…read morereattached and the watch itself repaired. Only the dial markers were reattached, and now there is no longer time to have the watch repaired before I need to wear it for an event. I could have had it repaired elsewhere in the same amount of time if they had let me know it would not be possible to repair it while it was in their possession. I'm honestly super upset to come back to pay for my watch to be repaired and learn that it still doesn't work. I didn't assume that keeping time was part of the service, I specifically asked for it to be able to keep time as part of the work order. No one called me, no one communicated that this would not be done. Instead they just played with my watch while real professionals could have been repairing it. Very upsetting.

This company LOST part of my bracelet that I was getting restrung. They tried to replace the…read moremissing parts, but it never really was the same. When I raised the issue with the manager, he blew me off by saying, "Mistakes happen. We replaced your beads, so I don't know what you're so upset about. We've lost gold and diamonds before, so I don't know what your problem is." I explained he seemed to be taking his staff's side and that he wasn't trying to understand my perspective. Their "substitute effort" required multiple trips and phone calls on my part, taking time I didn't have. He just shrugged his shoulders. I told him I would be lodging a complaint with the BBB, and that he had lost a customer. He replied, "We won't accept your business here any more either." The staff was not only careless with my bracelet, but rude as well. They have lost a customer for life.

It really doesn't get better than Walters & Hogsett. I've been to many jewelers, and this was the…read moremost welcoming I've felt. I was warmly greeted by an associate, Hilary, who took the time to walk me through the Rolex CPO and Cartier sections. She was knowledgeable and allowed me to try on any piece on display. I mentioned that I was looking for a present for my wife for the holidays and she showed me multiple pieces. We finally landed on the Cartier Panthere two tone. She reserved the piece for me for 2 days over the weekend, so I could bring my wife in to try. Such good customer service! I would absolutely buy my next watch/jewelry piece from them again!

A locally owned jewelry store that offers some high-end jewelry as well as some mid-priced. The…read morestaff is great and we look for Miranda who we've built a working relationship with. For our first venture Miranda helped us spec out a custom made Ruby & diamond bracelet for my wife. It turned out beautiful and my wife wears it every day. We returned for resizing rings. Again a good experience. We'll be back for future jewelry wants & needs.

I bought a ring from Jordan to gift to my husband on fathers day of last year, and he hardly wears…read moreit. It was engraved with our kids names. The engraving turned out to be some film that he just put on top of the metal, and the wood band on the silver is deteriorating rather fast for being only a year old. **BUYER BEWARE** I paid this guy $300 for this ring. I can buy a ring from Walmart that will hold up better. Don't waste your time or money!

They have been our go to place for watch repair, jewelry cleaning and purchases. They helped design…read moreand make a pair of gold earrings for me as well. Always so friendly and reasonably priced items.

I took a picture of my girlfriend's necklace that was broken. They were able to give me a ballpark…read moreover the phone. It wasn't worth much, and their ballpark quote fell right in line with what I expected. Stopped in...dropped it off. It was finished when I needed it And I will gladly return.