I have been a customer for some time. Never had an issue until now. I called to have my septic tank…read moremy pumped the appointment was on 10/28/25. The guy who came out did a very poor job. He came out didn't have the necessary tools to do a complete pump. Told me he pumped out 900 gallons. He barely took anything out of the tank it looked to be 3/4 full when he told me he couldn't get anything else out. Called and spoke to Diane the owner she told me that the driver probably didn't have water to backwash the tank. She told me that they would be back out to finish the following Tuesday Nov 4, 2025. I called Prince of Pools November 3 2025 to confirm that they would be out. I was told by the woman who answered the phone no name given that she would check and get back to me. Waited all day no return phone call. Decided to call another septic company to come out and pump the tank. They came out right away and pumped the tank right to the bottom. Total gallons removed was 1000 gallons. My septic tank is only about a 1000 gallons. I also asked Diane if she would send someone out to give me an estimate on a new system as mine is old and in need of replacement. She said she would check the schedule and get back to me. Still nothing! Not the same quality that I used to receive.

We were recommended to these amazing professionals by another septic company whom we also respect…read moreand appreciate on an occasion they were unable to provide service. I have to say the entire process from the initial phone call to the payment was seamless and a completely pleasant experience. The pricing was fair and the work was way above and beyond what anyone can ask for. Communication was clear and constant throughout. There were no hidden fees, up-charging, up-selling nor out of the blue surprises, NO BULLSHIT - PERIOD. Every step was clearly explained and outlined. They went the extra mile at every step to ensure the work was done correctly and efficiently at the miminal expense to us. Services provided were ; 2 pump-outs, replacement and repair of a faulty/broken pipe, and eventually the replacement of a damaged riser and lid/cover. They arrive early as promised and worked straight through until the work was completed. They work neatly and respectful of the property. Dealing with Joe and his amazing mother Dianne left us so thankful we were blessed to have had them working with us. We avoided the nightmare experiences I'd been reading on numerous reviews from so many competitor companies. You will not be disappointed. This is a family owned and operated business with a focus on integrity and excellence, not money and volume. Thank you to the Prince (and the Queen) of Pools!

Do NOT use this company for anything. You will regret it!!. Mike the owner is a con artist who is…read morejust trying to scam homeowners out of their money. He makes up stories that your septic system is not working or that it is undersized and then charges you a ridiculous amount of money to do the repair work. When the system fails, because of his poor repair job, he will tell you his work is not guaranteed. I was almost scammed by this guy, thank God I called a reputable company that re-evaluated my system and told me it wasn't failing at all.

Brewer. They are local to me. I've only heard good things about them. So I used them. They were…read moreprofessional, flexible with time and on time ! Even called 30 mins beforehand. explained everything very clear! would definitely recommend them and use them again.

I had my septic done today and Bill was absolutely fantastic. He took the time to explain the…read moreentire process to me and was so thorough and knowledgeable . I will never use anybody but Dolan to service my septic.

Dolan septic is top tier! From the moment i made the phone…read morecall to set up an apportionment I received amazing customer service! Laura was a pleasure to talk to and assured me Bill would be out within the hour to pump out our tank. Not only did he come within the hour on a holiday but went above and beyond. What we thought was a simple pump out turned into being quite the project however Bill took the time to genuinely help us out and can't thank him enough for what he did for us. There are not many people who would do something like that and we are eternally grateful. It is safe to say we will continue to call Dolan Septic for years to come.

Bulkhead Inspection; Design/Repair ... If you are in need of a Bulkhead Engineer in New Jersey look…read moreno further.... Art is First Rate.. Professional ; Extremely Knowledgeable and Honest ! I'm in my late 70's and have employed Engineers in the Past but none have impressed me as much as Art ( Arthur Chew ) We are currently in the process of a Bulkhead Repair and thankfully chose Arthur on a recommendation . Literally ' Hit the Lottery ' with Mr. Chew ! That's the Bottom Line... Old Frank D.

Arthur helped us with pre-inspecting some foundation cracks that were present on a house we were…read morelooking to purchase. Arthur was extremely pleasant to deal with, and was very honest and responsive. I will definitely use him again on any further projects, and I highly recommend his service.

I hired Jersey Shore Septic for snow removal after being assured that they had a plow and could…read moreproperly clear my driveway. I have a large driveway, and due to my husband recently suffering a heart attack, it was very important that we had reliable snow removal service. He came at 5:00 a.m., but when I went outside at 8:00 a.m., there were still approximately six inches of snow on the driveway. By 11:00 a.m., I called to ask if he would be returning to properly clear it. He never came back. It continued snowing until 4:00 p.m., and my husband and I were forced to shovel the driveway ourselves. It was an exhausting and difficult experience, especially given my husband's health condition. A service that was not properly provided, yet he is now requesting $100 for work that was not completed.

Matt and his company are wonderful! I hired him for snow plowing for my driveway with the blizzard…read morethat just passed and he showed up exactly when he said he would and cleared everything for me. He was prompt, efficient, and did an amazing job. I only hired him for my driveway and he went out of his way to clear my walkways and the 12 steps leading up to my house. 10/10 recommend!!!

This business is unreliable. Called them to clean a septic system and ended up not pumping but…read morestill charging. Said we needed almost $8000 worth of work that proved to be not needed. Called to tell them they never pumped the tank and they proceeded to act like I filled a 1000 gallon tank when I was on vacation. They don't stand by the customer and would rather talk over you on the phone then listen. I paid the bill for not pumping the tank and they said they would come back. But where is the invoice saying they completed work. Oh. I forgot. They didn't. On a side note the worker proceeded to keep talking about Trump and how minorities and foreigners are taking jobs and ruining America. I happen to be a foreigner. Save your money and headache and go somewhere else. At the time of writing this the manager said they would call right back. That was almost two hours ago and they're closed now. The manager going indignant when I said I would make the review known but if it isn't a lie you can tell your experience.

I had an overflowing grease trap at my restaurant and the Miller team came out figured out the…read moreproblem fixed it cleaned up the mess always in just a few hours

They inspected my septic system on behalf of the buyers of my home. I thought some of the problems…read morewere exaggerated. Quote was higher than I ended up with.

From the owner: Complete Residential and Commercial Sewer and Septic Solutionsread more

After I had to have a kitchen drain snacked several times it was suggested to have our sewer scoped…read morewith a camera which revealed cracks in the pipe. Kim recommended the replacement of our sewer line which was done professionally and In only about half a day. I'm glad we replaced our line before we had a backup. I would highly recommend using them. They're price was reasonable too. Thanks Kim and team!

I was assigned this company through a Rheem water heater warranty. When the tech arrived, he…read morenoticed flooding in my crawl space in addition to the water heater issue. He was very nice and shut off the water to the home. Take a bunch of pictures of the crawl space and told me.I would be cold later with an estimate for the broken pipes. I didn't hear anything , so I called the office later on and was told by the woman who answered the phone to call my insurance company and make sure that I had water line coverage and if I did not to make sure to add it , but not tell them that I had any problems. And she said to get the maximum. I didn't hear back from Her that day. I could not call the insurance company.Because it was president day. The next morning , I called and left them a message , and it was not returned. Tuesday afternoon , I called back , and the owner answered. I asked when the part is arriving for the water heater. She told me that I had to get the pipes fix first I told her they were fixed. She did not believe me. Which is irrelevant?Because once they left my house , they should have ordered the parts for the water heater. She seemed a little mad that she didn't get the whole job. At that point I called Rheem. I told them what happened and they expedited the part out to me. I also asked for a different service provider. Unfortunately , they connected me with the same company. I called friday morning when I received the part to see when they can come and install it. I was told not until at least monday. I have been without hot water for over a week. When I expressed that this was a concern , she became quite nasty , told me how I was stupid and laughed. So I got off the phone with her and called Rheem back told them the situation and they told me I can hire a licensed plumber and they would either pay the invoice or pay me back. It was done by this this afternoon. I cannot tell you the quality of their work. The young man who came to my home was very nice and very helpful. My issue is with the woman in the office. Very rude. Very unprofessional. And it was obvious when she told me to get the maximum coverage that she was going to overcharge. And the most interesting part of this interaction is that , after this , I put a review for the company , stating exactly what I wrote here. I get a phone call from the same woman, but not from an office line.She has a very distinct voice. And she says , are we supposed to be installing a water to heater for you without mentioning a company name or anything else. I guess she thought I would say yes and tell her who I was using. But obviously I recognized her voice and the job was already done and I wouldn't do business with her at this point.So I said no thank you. How response was well , i'm going to do to you what you did to us. To me , that sounds like a direct threat. And that is why I am purposely posting this review on Yelp.In addition to on their company page. Beware. And if you comb through all the reviews , you'll see the same issues over and over. Nasty and i'm professional and overcharge , or mentioned over and over

Michael service was above 5 stars. He went above and beyond to fix our issue. He arrived within the…read morehr in the late afternoon. He arrived with a smile and with a sense of urgency. Reasonable price and super responsive. My family had a restoration business for 10yrs we dealt with so many plumbers and contractors and Michael professionalism and courtesy was tops from my extensive experience. I hope I never have to call him again but if I need him he is my go to plumber for a long time. Highly recommend him! Thanks Mike for allowing me to not smell bad all weekend. I can shower, shave and brush my teeth; thanks to you!

Appointment was quickly set. Showed up on time. I needed our…read morekitchen sink taken care of since it was backing up with dirty water. My husband and i snaked it and used drain supplies several times but nothing worked. Michael was pleasant. He used a powerful snake took parts apart and cleaned everything up. Works great now. I highly recommend him. Price was fair for all the time he spent.