I used Antex to install a humidifier in the downstairs of my house because the lower half had a damp smell. Antex assured me that this would take care of the problem, which it did, mostly. The reason for my review is the lack of follow-up service since the installation. At the time of install, I asked repeatedly to be given an Operating Manual, and asked what type of warranty I would get. Nobody ever returned my numerous calls. Now, almost 2-yrs later, I'm having issues with the humidifier, again, have called more than once, left messages; it doesn't appear that they have an answering service, and still, no one has returned my calls. I personally, will not use them again, nor would I recommend them. You can buy anything from anyone, but it's the Customer Service that keeps people coming back! read more