I've been to this salon multiple times over the past few years. Shannon, the owner, had always been…read morenice and cuts hair well. However, she books way in advance so I never can get in with her. The last time I was in, she was at the counter when the hairstylist walked me up to pay. I didn't appreciate a comment she made about how long it had been since I came in last. I know. The last year hasn't been kind to me. It wasn't a neutral comment, it was very accusatory. Self care hasn't been high on my priorities, so I don't find it appropriate to further shame me for it. All that aside, I won't be back after my most recent cut. I told the hairdresser I wanted an angled bob and showed them an inspo picture. I came in with armpit length hair so this shouldn't have been an issue. They glanced at the pic, asked me next to no clarifying questions, and proceeded to give me a chin length lord Farquaad straight bob instead. They also did not provide a mirror to see the back so it wasn't until I got home and could get a good view of the back did I realize just how different it was from what I asked for. I hoped it was the styling, but even after washing and restyling, there's no way around it. This is the second time I've cried over a haircut I've gotten from hairdressers at this salon because they just don't seem to care about what I ask for, they just do whatever they want.

I called and they got me right in. I had Olivia do my hair. She was AMAZING! She did a wash and cut…read moremy hair. It turned out amazing! I will definitely be back to get my hair done here again.

great place to get your brows done. the ladies are nice and are super inviting…read more prices are solid too! Hard to find a spot that is reasonable but also provides 5 star service.

Extremely unprofessional and disappointing. The building looks very pleasant; however, the…read moreexperience was not. The owner, Holly, Re-scheduled/Cancelled on me four times in a row- 20 minutes before each appointment, with very poor business etiquette. This entire experience felt like a scam! I consider myself a very positive, understanding and upbeat individual, I am not one to leave negative reviews, nor am I one to speak negatively about anyone, but my experience was terrible, and I feel I must warn others before doing business with PINK Brow & Beauty Bar. I began my experience with a free consultation for hair extensions. The owner of this salon, Holly, consulted me regarding the extensions, as she did not explain in depth how she would install them, nor did she allow me to look at or chose my color hair, the consultation felt informal. As I put my trust in her, we then proceeded to schedule an appointment to install the extensions, at this initial consultation I pre-purchased and she ordered the extensions. One week later, the day of my application appointment right before I was about to go in, I received a text message from Holly, stating that she just looked at the tracking number and the extensions were not in yet. This was shocking to me that she had not looked at the tracking number beforehand and waited to message me last minute. At this time, she let me know she was going on a trip and would be able to take me in on the day she arrived back the following week. I proceeded to be kind and allow her to reschedule me. The day of my second re-scheduled appointment- 20 minutes before the appointment- I received another text from Holly, stating that she became ill and was unable to take me and wanted to re-schedule. I mentioned I was very sorry to hear this but I was disappointed because I was already on my way to the salon for our appointment and this is the second time she had re-scheduled. She mentioned she was available in a few days and she proceeded to re-schedule yet another appointment for a few days later. The day of my third appointment, once again- 20 minutes before my actual appointment-I was driving to the salon and I received another text message from Holly, stating, "Brandy... please wait on coming in for your appt today. Kimberly from the studio is going to call you." At this point, I felt like I was honestly being pranked! I spoke to Kimberly on the phone who was much more empathetic to my situation, she wanted to re-schedule me again FOR THE FOURTH TIME for Holly. I told Kimberly, no that is okay, I would like to pick up my pre-purchased hair extensions and call it quits. Kimberly then asked me if I could reach Holly because she had a hard time getting a hold of her herself and that my extensions were not at the salon! I proceeded to message Holly in a very kind manner, that I was disappointed this is the third time she cancelled and that I was asked to re-schedule for the fourth time, all 20 minutes before my actual appointment's, and that I would like to pick up my extensions today. Holly responded, "I have been ill. There is no unprofessionalism about it. It's not in my control. I've been in business a long time. Your extensions are in Mystic at my partners studio. I'll grab them for you and text you to pick them up." I was shocked to hear that not only were my extensions not in the salon for our past recent appointments, but I was disturbed that yet again, she waited only 20 minutes before our appointment, she could have mentioned she was going to cancel much earlier, she could have offered a discount, or even another stylist! I even offered to pick the extensions up for her in Mystic! She said she would text me later once she grabbed them for me to pick up from her. A half hour later, I receive a text message from her stating that she refunded my extensions, I asked her if I could continue to purchase them and keep them, and she proceeded to tell me she is unable to sell them to me unless she put them in my head herself- which is not what she told me thirty minutes prior. I felt scammed, and I felt much more considerate and professional than the owner. I waited weeks for my appointment and for the extensions; with lack of preparation, empathy, and business etiquette on Holly's end, I felt I was lied to, disrespected, and wasted my time, despite if she was truthfully sick or not during a part of this experience- there should have been another stylist at the salon, and she should not have cancelled/re-scheduled 20 minutes before our appointment each time! Being a local business owner myself who has also "been in business a long time", and to all other individuals whom would view this situation, it IS unprofessional to re-schedule FOUR times in a row, and to text the client 20 MINUTES before each appointment to cancel. It is discourteous to speak to and treat a client in this manner, I would have NEVER treated a client this way. I am still waiting on the refund to process.

I'm new to the area and needed a salon. It had been at least a year since I cut my mane at all…read more Jeslynne gave me just the cut I was hoping for. It is short and cute and trendy. She was happy to see reference pictures beforehand and she was super friendly throughout. I would've been interested to style it like the picture I brought in, but I think her next client had arrived and as someone who also works on a schedule with back-to-back appointments all day long, I get it. And to be very fair I didn't ask her to style it--I feel like she probably would have if I had. She definitely didn't seem stressed or hurried through the cut and paid a lot of attention to detail.

Jake was amazing! He was able to create a hairstyle for me for my photo shoot with Marilyn Riel…read morePhotography. He gave me my vision I wanted for the shoot with 1960's waves. We all know hair definitely makes a photo! Thank you again for the amazing work!

I found Ashley on Yelp and booked her via website. She did a big chop for me, and I am thrilled…read morewith the results! She is incredibly knowledgeable, friendly, and I learned a lot about hair care and maintenance during my appointment. I love that you can book online, and she will text you if there are any issues or changes that need to be made to your appointment. As a millennial who hates talking to people on the phone, this was a huge plus! It was incredibly easy to make an appointment with her, and I'm very thankful I saw her! My hair looks and feels amazing! Thank you!!

This place is amazing, I came in late minute without appointment and the staff took good care of…read moreme, the place is clean and wonderful. Shoutout to everyone on the team for being for friendly and courteous!

I have had some poor experiences in here but I have also had some great ones. It can be a bit…read morepricey if you get a wash and style and so on, but a simple cut and go is not that bad. if you are looking for a barber, this is not the place for you. it is a hair salon and it is for those looking for a salon. I HIGHLY recommend that if you want to give the place a second shot, you ask for an appointment with ERIC. he does a great job and is very personable. I have been getting my hair cut by him for over 3 years and I won't see anyone else.

I almost hesitate to leave this review if only to make sure I can still get an appointment but for…read moremy fellow women (and men) I must. Every woman will tell you that finding a good hair dresser is liking striking gold - and you mine that vein for all it's worth. Carlos is one of those goldmines. I currently drive about 40 minutes every 6- 8 weeks but have lived as far as an hour & fifteen minutes away, still chosing drive the extra miles for a good cut...and I am far from the only one of his clients who does this. I bumped into my next-door neighbor there and found out that she has been going to Carlos for about 5 years...all this time I had no idea. I have been getting my hair cut by Carlos for about 15 (or more?) years - since he was working at Rob Rivers. He's a good guy. Very eager to please his clients. He is also pleasant to speak with and remembers just where we left off in our previous conversations -how he remembers it all I don't know but he does it. His prices are on par with other salons, but what sets him apart for me is that he actually listens. My hair can be tricky to handle, with multiple textures and cowlicks, and unlike other hair dressers who throw a formulaic cut at it leaving me frustrated and annoyed, Carlos gets it right every time. He's also great with color. He won't force a high-maintenance color on someone who doesn't have the time or money to tend to it. He doesn't push product on his clients. (He carries Bumble & Bumble). His approach in general is genuine and relaxed. If you're in the market for your goldmine hair dresser...look no further. By the way he is in Mystic, not Stonington as shown in the address above. His Salon is right across from Dunkin Donuts and just a few doors down from the Sea Swirl.

I've been seeing Toosday for years... she listens to what I'd like and comes up with creative ideas…read morewhen I have an idea but may not be 100% sure of what I'd want. I always walk out loving my hair!.

I have previously been to this salon and had a bad experience. HOWEVER, it is now under NEW…read moreMANAGEMENT. I received a gift certificate for Christmas, so my mom and I made an appt for a cut/style for me and a glaze treatment for my mom. I was nervous because I couldn't find any reviews for my stylist, so I figured I would write one. Jessica Lach is AWESOME!! She has been a stylist for 20 years, and she is up to date on techniques, cuts, color, treatments, etc... She gave me the exact hair cut I wanted, and my mom's (chemically straightened) hair looked gorgeous!! Jessica took her time giving us meticulous service. My mom and I are the toughest critics out there, so for us to both walk out happy is nothing short of a miracle. I'm a people watcher by nature, so I was taking in the other happenings in the salon as well. I noticed the other stylist ( also named Jessica) gave two amazing cuts/ color while I was there; she does beautiful work on loyal clients. The whole staff is independent but they all seemed to work well together concerning walk in appts and supportive of one another in general. I've been to some real catty places, so the no-tension deal felt pretty nice.There's also two massage therapists upstairs, and I saw two clients leave happy. The waiting area is cozy, very clean, and has really comfy chairs. The only reason I didn't give a 5th star is walk-ins are "welcome", but I saw people get turned away or have a long wait. It's not even a guarantee the salon will be open at all, as all stylists are independent and make their own hours. I strongly suggest calling ahead and making an appt so you're not disappointed. There is also no social media site for the current status of the salon, so I couldn't find any reviews or portfolios online, which made me uneasy going in. Girls like to do their homework when it comes to our hair!!!! Other than that, I had a fantastic experience with my mom, and I will definitely go back to Jessica Lach. Her number is 860-576-4192.

I was not familiar with this salon or the hairdresser, Jessica Lach, before receiving a gift…read morecertificate. I have pretty high standards for salons and so I was a bit nervous to try this place out. I was very pleasantly surprised. Professionalism of the stylist is rated as excellent. Jessica is experienced and uses unto date methods and products. She listens carefully to what you ask for and delivers it. Good hair wash, cut and style. My husband noticed my hair style and gave a nice complement when I came home... need I say more. Pricing for the quality is very good. Other stylists in this independent salon seem to get along well making for a pleasant atmosphere. They work to make it clean and neat. I held back a perfect score because scheduling took a bit of back and forth on voicemail, although, they do take walk-ins. You schedule directly with the stylist and Jessica's phone 860-576-4192. Good experience and value.

Just the haircut I was asking for, perfect cut. Thank You!! Just the haircut I was asking for,…read moreperfect cut. Thank You!!

My husband went to see Linda DiPalma for "beauty day". Beard…read moretrim, haircut & brows. He's a "guys guy" - flannel, carhartt... you know the type..right? He looks good, but he was in need of a refresh! What a difference when you go to a professional after doing your own trims for years! My gorgeous hubby looks amazing thanks to Linda! A great cut & trim can take years off your look. She's got talent boys!! Go see her!