Worst service in a dental clinic, dont use their services, they will treat you like trash, doctor teng wont answer ur questions or explain anything he's about to do, dont go here read more

Antelope Valley Dental Group - Worst service ever, doctor teng useless person, - Cosmetic Dentists Near Me - Palmdale, California

Wanted to have treatments done for insurance payment only. I needed denture fixed. The woman in office threatened to push me! Exact words "don't make me push you ". ​ read more

DO NOT GO HERE!!! I would give a -0 if possible! Worst dentist experience ever!! Went in for an extraction and bone graph, Dr Teng, very much lacking in his bedside manner, was extremely aggressive and rude. Felt everything!! He didn't wait for numbing shots to take effect. He knew I was in pain but he kept on with his torture instead of making sure area was numb. Horrible dentist! Not to mention, he was rubbing up my shoulder with his private area as he was structuring. Totally unprofessional, I've never felt so violated! Go some place else!! read more

I showed up 15minutes early for my appointment. The first thing the front desk personnel said was I need to wear a mask. I asked her for one and put it on. I filled out 5 pages of paperwork, and as I did an African American gentleman walks up to the window and she mentions nothing about a mask! So he goes and sits down without a mask on, and then an older Hispanic woman checks in with her mask half on and nothing is mentioned. I wait 20 minutes more for my appointment and another elderly Hispanic woman from inside comes out and she isn't even wearing a mask! Why is it, I was the only one told I had to put my mask on?! Was I being targeted or what? Or was the front receptionist racist? Still unsure why she was enforcing it with me only! I finally get taken back 25minutes AFTER my scheduled time. They notice I'm 7months pregnant. I even mentioned it on my paperwork that I came in for a cleaning. Regardless if I have a cavity or not. The dental assistant gentlemen was polite. He informed me I needed an X-ray to be seen. I also needed a doctor's note from my OB/GYN to get an X-RAY. I informed him that I wasn't comfortable with getting an X-ray anyways, I came in for a cleaning. I have had cleanings without new X-rays before and my mother worked as a dental assistant in Riverside for 30yrs, so I'm well informed that yes, an X-ray is import for identifying cavities, but there is more to a dental visit than just an X-ray. Cleaning the teeth is enamel polish & and removing tartar build up with the cleaning of tools- REGARDLESS of what an X-ray shows. It sounds like they were just trying to hustle me for more work to be done. The manager came in and just completed didn't want to hear it, she was doing her job on being a brick wall and having horrible bedside manner as they call it. "The doctor will not see you without an X-ray" she said that twice. And then walked out. That was that. I don't know what is going on with this office, but wow I'm definitely NOT going back. Bad patient care! I work with patients, at a hospital and I don't treat people how anyone of them treated me. read more

Horrible services. Don't submit paperwork to insurance, they can only do one tooth at a time and fail to accept responsibility. Please do not go here if you value your teeth. Front office does not answer phone when they do, was told you need more xrays but never called to tell me in 4 months. Please avoid this office and the dentists associated with it. I found out there was no communication with my insurance at all despite their lies. Will be reporting to the state boards. read more

Wow had a great experience with Amber and David whom where patient and caring during my visit . As a person who doesn't like dentist office I would recommend them . Thank you guys for your service . read more

gave me something i was allergic too ! & the doctor are rude as hell no manners only care about the money !

Dr. Mark Yekikian at Dr. Parks office in Palmdale is HORRIBLE and the manager who's now at the Lancaster office "Maribel Chavez" was not only RUDE she also committed insurance fraud billing!!! She billed Delta Dental Insurance for days that my husband and I never even went there on!!! My husband and I paid over $400 out of pocket co pays for "supposedly" having "deep cleanings" and the dentist Dr. Mark Yekikian didn't even numb me and both of us had to get deep cleanings done again a month later at our new dentist in Valencia. Dr. Mark Yekikian spent at the most 10 minutes on each of us to deep clean our entire mouths!!! Our new dentist said that even our x-rays clearly show that we didn't get deep cleanings and he can't even submit a referral to the periodontist without giving us both deep cleanings. ALL MY TEETH ARE LOOSE NOW AFTER MARK YEKIKIAN "SUPPOSEDLY" DEEP CLEANED MY TEETH!!! My husband has a hole in his tooth that was diagnosed in Valencia after MARK YEKIKIAN WORKED ON HIS TEETH!!! There is so much more I could say about all the things they DIDN'T DO AND DID WRONG but I'll just end it here and whoever reads this I hope they decide not to go to this Dental Group when there are so many better choices out there this is a HORRIBLE COMPANY!!! read more

Horrible customer service, mixed up my appointment with my one year old daughters. Had us drive 3o minutes from Lancaster then told us we had no insurance only to find out we did and there was no problem with it at all. When I called and the receptionist checked it was verified. No apology and gave me an appointment for another 3 weeks out when it was her fault! Not acceptable. Bad attitude for no reason. I changed my Dentist and will not give this place my business. I wish I would've checked the reviews first read more

This place is horrible first of all you have to wait many hours to be seen sometimes. But today is one of the worst days not only did I come in on a Friday appointment at 4 p.m. but the dentist looked at me and had said why would you make an appointment at 4 on a Friday you know I want to leave right now so I had to just leave and reschedule my appointment for next week when I came back the next week they said that they had dropped the program that I had been with and that I could no longer get my teeth cleaned the worst part of it was that they had started a root canal and promised that I would be able to get a cap through their program for free they finish the root canal and now have left me with no cap when I went in to get my cap they said that somebody had called at lunch time and said that they could no longer do caps so now I'm left here with half the work done and no way to pay for it during covid-19 thank you so much this place is a piece of s*** Jennifer is still the manager I have read multiple reviews stating that this place is terrible trust me do not go here. Unless you plan on having work halfway done and then told that you have to pay for the rest and go somewhere else! read more

Dirty office, rude doctor, trying to belittle past dentist's work so she could sell you on things that other dentists had already done. Appt at 8am, didn't get checked until 9:15am, final doctor's consultation at 11am. Wasted my whole morning on this disorganized mess. Chairs very dirty, furniture holding the machines very dirty. Makes me wonder if they ever disinfect the counters and machinery. Felt like i was being seen from a 1950s dentistry not a 2019 one. Very disappointing. read more

If I could give 0 starts I would. Front office is very disorganized and horrible. My kids had an appointment I have been trying to reschedule for over 2 days. But they always pick up the phone and put you on hold. And for a long time. So I would hang up and try again. And then here we go again. On hold. For another 20+ min. So I decide to try to make the appointment due to there 24 hour cancelation policy. Unfortunately I didnt make it cause they had a 10 min grace period. So I call and surprise on hold. I finally speak to front office to put me on hold and have me speak to a Jennifer who I explain that I have been calling and get placed on hold for 20+ min she practically called me a liar by saying that she had the phone next to her and that it's not true. But I had the call to prove it. I said just reschedule me and she tells me it's a $50 charge for inconveniencing our office. What!!! Excuse me. I'm sorry I work front office at an office and we never do this or are this rude to people. I just canceled and switched offices. I have been giving them a chance but this was it. And then after the conversation she tends me text stating my kids had an appointment. Excuse me I just CA.. Avoid the stress and go to a different office. Back office is great. But front office is just horrible. And they have you wait for so long. read more

Antelope Valley Dental Group - Me calling back to back and yes they do keep you on hold for more than 5 min but Jennifer said that was not true. But here it is. - Cosmetic Dentists Near Me - Palmdale, California

would give them zero if i could. forget about getting service on time. staff is rude. we had an 8am app didnt get seen until 1pm. stay away

My rating is 0 not 1. I have previously taken some of my family members at this dental location, and it was an okay experience. I don't like to go to the dentist unless its an emergency. So i decided to make an appointment for my self. The first visit was great i felt, but the second appointment was an awful, horrific experience. I would never recommend this place to anyone. you need to stay away from this dental office. The staff that speak Spanish don't know how to interpret Example (Jasmine). Also the manager(Jennifer) had horrible customer service, and abused her power of authority was very rude to my significant other, and didn't even listen to a word he said, or i said. She didint even care as to why i was upset. People go to the dentist to have a great experience, and get treated as a human being, but instead they treated me like an animal. She even called security (Jorge) who was supper rude aggressive behavior, also abused his authority that he pushed me with out me being aggressive towards anyone. He pulled his tazzer, and pepper spray and treatend me and my husband. He event went as far as to put his hand on his gun holster, and i feared for my life. All Of this happened because of a language beerier witch was unnecessary and they created an atmosphere that was very distasteful for everyone. I went for 1 tooth, and ended up getting 2 teeth done without my consent. Please be careful everyone if you speak Spanish, or have someone who speaks Spanish going for a procedure have a family member, or a phone interpreter there. because they are not bilingual or family friendly. The manager and the security should be fired. read more