I was having trouble scheduling lessons with another driving school. I called A+ and they said that…read morethey would put me on the cancellation list and as long as my evaluations were good then I could do all the lessons more quickly. I got all three lessons done before my road test. And I passed. Thank you!!! The practice test and parking help were awesome!!

First off to say this company is beyond helpful! Started…read moreoff taking class. My student missed a couple days due to sports. Was very easy to make up with the dates and times available. They give you a list of things to do after class and before you can take your drivers test. In that time the staff responds to emails so fast, the phones are answered all the time, sometimes busy but if you leave a voicemail they will call back extremely fast. 100% will have my other kids and friends take this program with a+!

The guy I did talked on the phone got so belligerent , when I mentioned I wanted to leave him a…read moregood rating on Yelp so could we work out the issues, that I worried he would have aneurysm while on the phone with me. The issues we had with this place: The classroom instruction, although adequate , but student didn't care personally for the teacher. Behind the wheel portion of the instruction was awful. They kept stringing us along with "You must complete a BTW class before you can schedule the next one." Well, OK, the catch was that there were scarcely any BTW classes to sign up for! This continued for too long with no progress beyond the first BTW that we decided to cancel our package. They promised a refund check for the remaining unused portion but it took multiple calls over 6 weeks and "the check is in the mail" until finally it was resolved. Stay away from this toxic dis-organization.

As expected. Instructors seem very thorough and patient with the young ones. Weve used them for all…read more3 of our kids.

Very convenient location. Joe, the owner was very kind, listening and caring about our situation,…read morequickly assisted through the BTW scheduling and got us a fair roadmap. Prompt and diligent communication. Will recommend this to everyone who inquires. Thank you Joe and team at 1st Class!

The lack of communication and professionalism is unbelievable. It takes two weeks and multiple…read moremessages to get a return call. I wish I had good comments but this was s terrible experience all around.

Tried to get in touch with this company for 3 months to schedule my sons behind the wheel with ZERO…read morecommunication until I finally fought the charge with my bank and heard from them after months of phone calls, texts, emails and voicemails. It was so stressful for my son. They did end up refunding me but I wouldn't recommend this place to anyone due to la

Thanks, Laila, for sharing the review--turns out it wasn't just me! This was the worst experience…read moreI've had with a business. They provided only 1 hour and 40 minutes of instruction instead of the full 2 hours as stated in the contract, showed up late to the appointment, and refused a refund when requested, citing that the contract had already been signed. To make matters worse, the business owner mocked the customer, sent a "lol" during a conflict, and engaged in constant gaslighting. I filed an official complaint, but they refused to take any responsibility. If I had the time and energy, I would absolutely hire a lawyer to pursue a full refund. As it stands, this was the worst experience--hands down.

Mez was a great teacher and really helped me hone my skills ahead of my test. I'm a very nervous…read moredriver who had previously failed the test, and he was very helpful in getting me to practice the skills I needed to work on the most! He was very available to schedule on short notice and provided great instruction. After 2 lessons, I have passed the road test and am now a licensed driver!

Great instructor,I felt I learned a lot from him. Has many helpful videos and the fact he has dual…read morebrakes in his car helped calm my nerves. Only downside I'd say is practicing at the parking lot of a church,I'm not Christian so I wasn't really happy with being there as I felt there were better and more open parking elsewhere.Other than that I would 100% recommend this instructor.

I highly recommend this school. The receptionists are very polite and nice on the phone…read more I had Bob for my instructor. He was very patient and helped me with reverse parking and parallel parking. I was unable to do this before, despite countless nights practicing with my family. After one 2hr lesson, I was successfully able to park.

I called to scheduled my appointment and spoke with a male (Tony)- sounded like the owner. He was…read moreso kind, talked to me about the process it was amazing. On the day of my appointment (9:00) no one showed up, it was snowing so I though, maybe they are late. I waited until 9:30 when the office opened and said "I had an appointment and no one is here yet, just wanted to check in". The women on the phone had a very rude tone and said. "Well your payment didn't go through so we weren't going to send someone with our payment. We called you and your husband and left you both voice messages." I let her know that I didn't have any missed calls or voice messages and that my husband did have a missed call from them but no voice message. She said "well I know there were messages because I personally left them, so we weren't going to send anyone over. We gave you until yesterday to call us back, and because your payment didn't go through, we aren't going to schedule anything with you" I responded saying,"I can see why you would think I wasn't interested if you said you called and left messages and didn't hear from me, however, no messages were left so I had no idea you still needed payment or what you cancelled my appointment". [I was trying to be understanding, while still being confused about these so called message]. I continued and asked if we can move forward with scheduling something in the future. She said "Well you would need to pay the missed appointment and pay for a new appointment and because your card didn't go through, I REALLY doubt you would want to do that". I said, "I was willing to pay for both appointments but because your tone was rude and condescending and the customer service your providing me is uncalled for" I added "when I called and scheduled my first appointment, the man I spoke with was wonderful" then she said, "yeah, he called and left the message with your husband" so I responded "BUT you said you personally left both messages". She continued to be rude to me and speaking to me as if I didn't have the funds to pay them so how could I possible be interested in them. Midway, do yourself a favor and get a new "office manager"! Who by the way when asked for her name she said it was "office manager" and when asked to speak to her supervisor she continue to say that she was "the office manager". She is loosing you business.

DJ was amazing with our Daughter Olivia. She's such a more confident driver after DJ worked with…read moreher. Highly highly recommend this local business!

Behind the wheel classes are IMPOSSIBLE to book. They are completely booked and there are never any…read moreavailable spots!! Made me pay $150.00 before you can schedule a behind the wheel only to find out that they never ever have any open spots. Either take less students OR hire more instructors. This is a complete scam. Please know that you are in for incredible frustration when it comes to their behind the wheel classes. I wish I would have known this or I would NEVER have had my child go there.