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    DS Driving School West

    2.3 (18 reviews)
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    18 days ago

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    2 years ago

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    3 years ago

    Imposible to get appointment for behind the wheel. Instructor is not friendly and poor communication. I regret sign-up with this company

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    3 years ago

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    Safeway Driving School

    Safeway Driving School

    1.6(19 reviews)
    20.1 mi

    The process for scheduling behind the wheel lessons is beyond frustrating and extremely…read moreinefficient. For reference I had two other children go through their school's behind the wheel program. They were contacted and all 3 behind the wheel sessions were scheduled at once. They communicated with us when one of my children hadn't scheduled yet, to let us know they'd expire soon. However, at Safeway they let my sons expire, without communicating this. I had to call and pay $50 to extend it. I then tried to schedule these lessons online but as soon as they're released, they're gone. I called to explain how tedious and inefficient this process is and was told he could get on the schedule for a Tuesday at 12:15 during school. I explained how ridiculous that is and was offered one more appointment for a month later a few cities away. I took it and then wanted to schedule the other two lessons. I was told no, I would have to wait until the end of the month again and try to get in when everyone else is and the appointments are gone fast! And then I would have to do that again the next month! I requested a refund so I can do behind the wheel lessons elsewhere. Supposedly I'll be getting a check for $150 in the mail. I will be reporting this scam of a business to the better business bureau as well. Not only do they have a ridiculous process: they also don't apologize for it and just repeat the same information without hearing the issues for what they are. Do not go here for behind the wheel lessons! Save yourself the hours I spent trying to get what I paid for.

    This isn't a location specific review, but a review of how the company operates overall,…read morespecifically related to the scheduling and completion of behind the wheel "lessons." We had no problem with the classroom portion, and I would consider that route again for my next teen when she's ready to begin. The company takes on far more students than they have driving instructors for, which ends up requiring you call to try to schedule a lesson, then drive an hour to a lesson site. If you need to reschedule a lesson you are required to give at least 24 hours notice (which doesn't include weekend hours, so you'd need to cancel Friday for a Monday lesson) or pay an extra fine. However, they can cancel last minute without hesitation. We received a cancelation notice 2.5 hours prior to a lesson. If you don't want the inconvenience of driving an hour away for lessons because your area fills up, you will be charged a fee for extending the time it takes to complete the three behind the wheel sessions if it takes longer than a year from the day you sign up for the classroom portion. One might think a year is plenty of time, and it may be for families with two parents, one job, one kid, and no after school activities. However, if you juggle multiple kids/jobs/schedules/sports/after school activities, you may be putting a LOT of time into trying to make it work with Safeway. Also, know ahead of time that the lessons are evaluations, there is no instruction happening. Make sure your driver is proficient and able to pass their behind the wheel test before you start scheduling the behind the wheel sessions. All they do is go down a list of skills and check off whether the driver is proficient yet or not. I'm told by the person in the office that it's left to the individual instructor how they conduct a session, meaning there is no consistency, and no expectations from the driving instructors--may the odds be ever in your favor. If you have ANY other option for driving lessons, I would choose those. If you have no other option, love frustration, and you're ready to make getting your teen their license a part-time job, go with Safeway.

    DS Driving School West - driving_schools - Updated May 2026

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