I took classes in 2019 and it was just like any other drivera ed. experience. I personally have/had no issue with anything in class however, the customer service/communication is unexcusable. I paid upfront for the classes and behind-the-wheel. I got my permit a year ago and still have yet to even take my first lesson! I have been trying to schedule my behind-the-wheel sessions for MONTHS (way before the pandemic) by calling and emailing and have yet to be called back/responded to. I called again today, only to find out the voicemail box is now FULL and our emails (both old+new) were never responded to at all. I have reached out to friends of mine who took classes here and they have all had similar experiences. Overall, i had/am currently having a very unpleasant experience and recommend taking driver's ed. through your school or a different academy. read more