You tell them what tip you want to tip and they keep trying to change it, at first o wanted a $40 massage and they got $65 out of me for two so I'm like ok cool, but then they keep begging for more money. She did try argue a bit. One I never asked for two people, you offered then tried to haggle more money out of me, please let this place run out of business 1/10 experience, I even had to ask them to put gloves on (wasn't their first priority) And don't forget about talking about you in Chinese, I'm fluent and heard her talking about my body The owner also gave me a nasty glare on my way out because she didn't like the tip. read more

I used to visit Anqi every other month, the service has changed dramatically, it's not what it used to be. I have tried 2 times since the change, it's not good. read more

I won't be returning. this place is awkward and everything you read on here about them pestering you for tips is 100% accurate. massage was decent but as far as customer service I was just uncomfortable the whole time. I have never been to a massage parlor where the have you pay AND TIP before hand. with that being said, as I was walking out the door I said "thank you have a nice day" and the guy said "NO TIP!?" I told him I already paid and tipped $10. he said NO YOU DIDNT! ummm... ok? told him to check the receipt and walked out the door. I'll stick to my usual place in walnut creek, this was just closer to home so I figured i'd give it a shot. read more

I would not recommend this place. Late one night I went and the most inappropriate thing was happening in the room next to me. What sounded like an older man was asking the massage therapist to call him "papa". So she started calling him papa! I wanted to run out of there because my massage had not started. However, they had already taken my money prior.... lesson learned, I just will not return ever again! read more

Got maybe 30 minutes for an hour long massage claimed she was the only one there massaging 3 people at once don't know how you run a business like that read more

I have been here a few times and my experience has always been pleasant. Today I had Amy give me a massage for the first time. She did a wonderful job. She really worked out the knots and tightness in my lower back and buttocks. I will definitely request her next time. $50 for an hour massage is pretty good! read more

Terrible place don't go to ANQI!! I was trying to get a massage when a women came in screaming and cussing calling her husband EVAN!!! the guy giving me the massage tried to lie and say the guy was not there but he left his keys on the counter. (Dummy) she found him hiding in the bathroom and pretty much drug him out like a punshied dog. It was a very uncomfortable and scary situation. This place is shady a guy walked in and just went to a room, wait don't you pay first? something is not right about this place. The guy that was supposed to give me a massage smelled like smoke and kept helping customers. Oh so you give massages and run the desk? I just left and never going back. They raised their prices and service is terrible. Save your money DON'T go here!!! read more

My massage was cut 10 minutes short. But technically more like 20. My masseuse kept getting up to go help other customers, a total of 4 times throughout my "hour" massage. She coughed on me. Walked away to blow her nose twice, only to return without washing her hands. She was also talking to her coworker during the massage. This is exactly why I do not like places that require you to tip up front. What a joke. Take the $20-$40 you would spend here, do yourself a favor out of respect for yourself and your body, and get a massage elsewhere. And save yourself the $2 service charge. read more

Anqi Massage - Massage Near Me - Oakley, California

This review is on behalf of my husband. My husband got an hour massage for $40. The price is good, the massage was decent, but their business practices are questionable. First issue was communication. If you're going to run a business, I think that it's really important to be able to EFFECTIVELY communicate with your customers. He asked for a back massage and they told him $40 for an hour. My husband asked three times if the back massage and full body massage were the same price and the lady couldn't understand what he was asking. When he went to pay, he found out that the full body was the same price. When he payed, the lady asked if he was going to tip. First of all, a tip is given at the consumers discretion. It is bad etiquette to even ask for one. He offered to tip $5, and the lady said "That's it?!" He then offered to tip $2 more dollars, and again she asked "That's it?!" He then asked her "Well, how much?!" She said "$10". Because my husband is so nice, he tipped the $10 and it surely wasn't a back massage worthy of a $10 tip. Its funny how she can EFFECTIVELY argue about her tip but can't answer a simple question to specify whether a back massage and full body massage are the same price. He won't be back, and the only reason I gave 2 stars is because the prices are good. read more

Anna is amazing!! I go massage on a regular basis. Over the past year I have been going to Anna for bi-weekly massages. She is very intuitive about what my body needs released and does a wonderful job. I always leave feeling calmer, looser, and happier. read more

Anqi Massage - Massage Near Me - Oakley, California

One of the worst massages I've ever had, so painful i woke up the next day in pain from too much pressure being applied and they kept leaving during the massage to go help other people, the lady also coughed on my boyfriend during his massage read more

Usually go here when we are camping on the river. Yes it is in a large room with others, but that's ok for the price you pay. The foot reflexology was amazing as is the whole body massage. The only down side is that they talk to eachother while you are getting your services. You can also hear cars' stereo in parking lot (not their fault). Seems clean to me. One of the girls doesn't seem to understand English very much and that was a little frustrating, but all in all I would definately recommend it and I will be back. read more

I love getting massages from Anna. She is the best. Very thoughtful and caring. She works out all the knots in my back. I leave feeling much better and stress free. read more

Don't get me wrong it was a great massage but when we went in we requested 2 women well half way threw a "more important" customer came in so the man came into finish. It was not ok. He slept and snored most of our massage. Then when we were leaving they called us back so we can tip them. We will never go back. How is it professional letting him lay in the same room and snore. They need to get it together and not make people who don't go into the rooms feel so unappreciated. read more

Paid $20 for a foot massage plus an upfront $5 tip. Also charged $2 for using a card though we were not informed of that until we questioned the additional $2. Ambiance is ok. Masseuse was very heavy handed but overall massage was just 'ok'. Lady working the desk was not very friendly. As stated in previous reviews, we were asked to pay the tip up front. read more

Great massage very relaxing. Just a little hot And people kept talking during massage

I was looking forward to using a coupon I had received for Anqi. I called once last week trying to make a reservation for just myself, and they were too busy to even give me a time when they would be free. Then I tried to get an appointment for my mother and me. After calling and asking for a specific time, she said she would call me back and let me know. I did not hear from her until I called her the following afternoon to confirm. She still didn't have an answer for me so I said we would go somewhere else. She proceeded to call me back twice offering different times for both of us to attend. I do not think she could understand that we wanted it done together. After yet another call for her, she proceeded to tell me that she could now only take one of us that day. This was after I had told her I would not be using their services. This place has some of the worst customer service ever. Would not recommend this place to anyone. I'm looking to sell my coupon because she was not willing to give a refund, but then again I should probably just throw it away because no one else deserves such poor service. read more

Read other's reviews!... First time costumer... I called and she quoted me $20/hr for back and feet... She gave a shitty foot rub... No technique or stretching involved... Then i asked if she needed me to undress my to half for the back massage... And she made me keep my sweater on... Terrible massage again... Some reason she massaged my right hamstring/ calf.. But not the left side.... She was massaging really fast and not focusing on the muscles at all... And just like the other yelp reviews.. She firmly asked for a tip. Never going back. read more

I was going to give 3 stars until the post-massage experience. My boyfriend and I came here on 8/31/18. We had not made appointments so when they told us only a half hour foot massage, I totally understood that they might be busier later and have appointments. No problem. I have only done hour massages in previous establishments (about 6 other places in CA) and so I didn't know what a half-hour experience would be. It was pretty much entirely feet and calves (like 25/30 mins, I am not 100% sure if it was actually a full 30 mins). The place seemed clean, the environment was not the most relaxing (open doors and tons of light spilling in) but there was quiet music... The guy I had was fine, he wasn't amazing but it was okay pressure/effort/etc. I am not sure if my guy washed his hands before touching my face, his hands smelled a bit like food... The towels smelled freshly laundered though. So overall it was OKAY. What was a first for me and made me a tad wary was that they made us pay upfront BEFORE we got the massage. This was unusual and a bit shady to me. Then what dropped them to 2 stars: I am someone that TIPS WELL usually. My boyfriend had cash so when she walked us back to the front and gave us tiny cups of water he gave her $6. A half hour massage is $15 (it doesn't save you $ in comparison). $30 for 2 people, $6 tip = 20%. It was not worth more in my opinion. She then proceeded to say that $6 is all? And accosted us for more money. I was so shocked I didn't know what to say and for some reason instead of walking out right then he gave her $2 so a grand total of $8 for a $30 OK experience and we left. I will NEVER come here again. I would never recommend it to anyone. read more

The one star is only for the price being so cheap. But you get what you pay for right? So my friend and I go in, we had to explain about 10 times that we want to be together. They finally understood after about 10 minutes of explaining. Not a big deal. Also took another 10 minutes because their credit card machine was not working. They tried blaming us and said our card was not working, Ghetto much? TIP.... when we were charged for the massage (before getting it) she asked about tip. We both explained that we had cash. She gave a weird smerk and went on. After our massage (which was only OK, they talked during the entire massage) they asked again for tip, which is pretty rude since it is at the customers choice to tip. My friend asked for change for her $20, once they have her two tens she asked for 3 fives and 5 ones, they said the "minimum tip" is $10.00, we both stood there in shock. I was stern at that point and explained to them you cannot tell someone to tip a certain amount. This lady almost refrained from giving my friend her tip money back. We will NEVER be going back here. ALSO, my friend told me after, when they wanted her to turn over, the lady PINCHED her but. read more

I like this place I had Sofie and she gave a great massage and relived my sore spots it was my first time here and I will definitely come back again. The price was good $40 cash for 1 hour or $45 if you pay with card they give you a discount though if you pay cash. Very good personality from Sofie as well greeted me when I first walked in. read more

Been here a few times, I like the rooms and everything is very clean. All my visits were great, but today with Sophie was exceptional. I have very tight shoulders/back and it's hard to get all the knots out. Sophie gave 110% trying to loosen everything up. I think she got a work out! Totally worth the money. Can't beat $40 for an hour of full body!! She asked a few times if the pressure was ok, and it was perfect. Hard but not unbearable. Most of the masseuses here have very strong hands so if it's too much, you just need to tell them. read more

Great place for a massage. Sofie has really strong hands and that is something I need because of chronic neck and back issues. They dont speak much English at all, but are very nice. Ive had massages from the 2 other ladies there and they are ok at best, if you go, ask for Sofie if you need a good swedish massage. Price is great too, 40 an hour. read more

The PLUS..for this place is it's has a great ambience. Front desk people are nice when you can understand they. they are quite pricey for the service not, very many of them know what they're doing. not a place I frequent. Giving them a couple Stars just cuz the place is attractive. read more

My boyfriend and I went in for the hour long massage. Both lady massage therapists did a wonderful job. We paid $40 a piece, which is a pretty decent price. read more

Don't make an appt here. You can call and set it up, and they will argue with you, and not have enough workers. Stay away!!!

I enjoyed my massage experience in a quiet, private room. I could have waited, as the ladies were already engaged, but the guy at the front desk turned out to be very adept. He used a heavy hand to work out the tension and tightness. And it was a great price. I'll be going back! read more

DON'T WASTE YOUR TIME OR MONEY unless you speak their language (a Chinese dialect, I'm guessing) because apparently none of them speak enough English to be able to effectively provide such a personal service. I received my gift certificate for a 1hr massage ($50) for Christmas and the giver warned me that the woman he spoke with didn't speak much English so before going (2/18/17) I called to verify that somebody spoke enough English due to my special needs/concerns. I even had problems with understanding the man who answered, but was assured. The girl who massaged me understood little to none; got frustrated w/ me; left the room without preamble; actually slapped my feet at the end; then had the gall to ask for a tip as I walked out the door. She sure knew how to say that in English. DON'T WASTE YOUR TIME OR MONEY. YOU WILL NOT BE HAPPY. read more

I have gone many times for the $20. Cash foot massage. I have treated a pregnant friend as well as bought many gift cards to give away. I usually call to reserve a time. We have gone with 3 women at one time. There is a language barrier but usually we work it out. When my brother visits us from out of state we usually look forward to going together. I don't mind giving a good tip ($10.) as I think they do work hard for the money. If they massage too hard just tell them and they will lighten up. I prefer Anna or Sofie. I plan on going frequently. read more

I had a sore neck so I went in to have a massage in hopes to relieve some of the pressure and finally get rid of this migraine. I left much more sore than when I went in. My shoulders are swollen and I have bruises on my back and neck. It was very painful, but I assumed he knew what he was doing. It was not a spa massage, that's for sure. It was quick, forceful movements and I was uncomfortable the whole time. During the massage he answered the phone and greeted customers at the door and my door was left open for some of the massage. I thought it was common knowledge for them not to go past my underwear line, but my underwear were pulled down to the middle of my butt and the sheet was down near my knees. I was embarrassed and uncomfortable and couldn't wait for it to be over. Ladies...if you go here, I would definitely request a female therapist. They are probably less aggressive and possibly offer a more relaxing experience. Good luck! read more

Worst customer service ever! I will never give this business any of my money! I would come here in the last couple years at least 1-2 times a month and so did my husband. This is the second time they tried to switch massage therapists on me because someone else walked in behind me. On July 3, 2015 I called and asked if specifically Sophie (that's who I like) could take me in about 10 min for a $20 foot massage. He said sure. I get there and he takes my $20 and walks me to my chair. Sophie is reading a book and slowly starts to get up and fold her blankets she was laying on a couch with. It seemed as though she was bothered that I interrupted her personal time. At the same time I walked in another guy came in right behind me. After the owner walked me to my bed, I could hear the other guy saying can I get a massage and will I have to wait. He said no and started to walk him to a private room. At the same time the guy is walking back there the owner and Sophie start having a conversation in Chinese. He comes out by himself and says "it's ok if I do for you, Sophie busy"? I said NO! I was here first and I called and you said she was available. Mind you I had him massage me before and he sucked! He dozed off several times during my massage. He walks to the back and now Sophie and him are yelling at the top of their lungs to each other. I just grabbed my stuff and told him forget it I will go somewhere else. He laughed and said I'm sorry. I said this is ridiculous. I told him I would never be back and I'm writing a Yelp review. He started to let me walk out and I had to remind him to give me my money he took when I arrived. The last time something similar happened while my husband and I were getting couples massages. We were half way into our massages when someone came to the front and after Sophie going out for a few minutes she came back in and asks if it was ok if her boss finished my husband. I said NO he doesn't want a male masseuse and our appointment is with you! They then started talking really loudly between themselves and made the whole experience that is supposed to be relaxing very disruptive and not relaxing! Even though today I could have ended up getting Sophie to massage me I felt after she was arguing with the owner that she may not have massaged me good because she was mad. It was all probably because I was doing the cheap $20 massage and the other guy was paying $40. I am now walking into Miracle Massage in Brentwood and hope my experience is much better! read more

This review is LONG overdue. I have been here a few times, but mostly as a teenager. The first time I came in, I was about 17. I really liked this place and thought it was nice. I am unsure what happened in that year, but the next year I came back and they made me pay for the tip BEFORE receiving the massage. Not only did I think it wasn't a big deal, but I offered a $5 and they said the MINIMUM was $10. Being a dumb 18 year old, I let it go and didn't make a big deal out of it. After several years, I finally decided to go back with my best friend to get a massage. Again, they asked for tip before the massage, said the minimum was $10, which my best friend then said it was the customers discretion if they wanted to tip or not and they became extremely rude. Finally give in, AGAIN, and tip them... but only $5. We weren't changing our minds about that one. Me and her had requested to be in the same room to get the massage and be massaged at the same time. We got that after explaining about 10 times, BUT they talked through the entire massage. An hour of them speaking and probably talking about how we tipped them "badly." Another thing is I do not feel comfortable being naked for these massages... I prefer to keep my underwear on through the massage, but the lady literally pulled my underwear down to where they were pretty much off and she pinched my butt at the end of the massage. This whole place and experiences were strange and very unprofessional. I will not be returning to this place and I recommend you don't either. read more

This was the worst massage I have ever gotten. I got the 30 minute body massage with a friend and it was horrendous. The women didn't know what they were doing at all. I'm actually sore this morning from my "relaxing" massage. At one point the woman was crouching over my head. Who does that??!. I couldn't ask any questions because neither masseuse spoke any English. As we were leaving the women had the nerve to say "you pay tips". Seriously??! Here's a tip. Go get a real massage license!! read more