We recently brought our 2 year old rescue Doberman Pinscher Max in for training to help with some…read moreproblem areas such as leash manners and recall along with tips and tricks to reinforce his basic training. Max graduated class this past Wednesday and the transformation is amazing. Walking Max now is work in progress, but is so much more manageable and fun leading to both a positive experience for Max and us his parents. We are very happy with the the work and training that Mikey, Tony, and Erin (the trainers) put in to help us make a better and more stable home for Max and our family. We highly recommend Sit Means Sit and it trainers to anyone looking to reach the next level whatever that level may be from basic to advanced training.

We were overwhelmed when our second Siberian Husky was not a runt! The fellas at Sit Means Sit…read moretrained our dog for us and then passed on the training to us. Wild. Best trained husky the vet had ever seen, or so he says!

If I could give more stars, I absolutely would! We brought our 8-month-old puppy to Found, and he…read morehad the BEST experience in PupStart+. While every aspect of the program was fantastic, two things really stood out. First, the team genuinely cares about every dog--it's clear in everything they do. Second, this wasn't just a training experience for our puppy; it was a learning experience for us as owners, too. As first-time puppy owners, they gave us the skills and confidence we needed, and the progress our puppy made was incredible. We can now take him places and truly enjoy the experience. We initially signed up for six weeks but extended it by three more because of how much progress he was making--and because we knew the impact would be long-lasting. We're even planning to bring him back this summer for additional off-leash training (and because we're pretty sure he misses it!). I can't say enough positive things about the facilities, the staff, and the level of care they provide. They're always available to answer questions and show a genuine investment in each dog's success. It's also such a relief to have found a place we trust for boarding and grooming. Thank you, Found, for everything--you've truly changed our lives and our puppy's life!!

Found is Penny's home away from home. They create programming that works for each individual dog,…read morerather then a one-size-fits-all approach. Penny gets socialization, training, and exercise at Found, but she's never over worked or over simulated when she gets home. I feel safe leaving Penny there to be boarded during longer trips, and her daycare routine means she gets variety in her week. We both love Found!

Positive-reinforcement only classes were not enough for our dog, Matcha. We spent thousands on…read moretraining at Tucker Pups, which she "graduated" from (we have the diploma) and still was reactive to other dogs. They even recommended Prozac, which dulled our dog's personality and didn't address the reactivity. We were feeling out of options until we found Jesse and Canine Perspective. He taught us how to properly use an e-collar, which contrary to misconceptions actually improved our relationship with Matcha, to the point where we are able to have her run off leash in fields, forest preserves, and among other dogs, while feeling confident in her recall.  This is the only place we trust to board and take care of our dogs, as they are the only ones who can provide the structure, discipline, and socialization training our dogs require. The entire crew is awesome with communicating with us and accommodating us during emergencies, and we'll continue supporting them for all our pups.

Do not use Canine Perspective, Inc.  They left a muzzle on my dog without proper supervision for 5…read morestraight days - even at night (while he is alone in his crate), which caused bleeding/blister skin irritation that no one noticed until I removed the muzzle when I picked him up. When I asked for any kind of muzzle breaks, they said no but that NOW staff will monitor his muzzle for skin irritation and rewrap it if needed - which as trained dog carriers they should've done in the first place. After being a client for nearly 1 year, this muzzle incident happened under their watch, and instead of trying to figure something out I was informed that they all of a sudden decided that my dog is "no longer a good fit" at their establishment. The owner Jesse is condescending and hides behind emails that he has the secretary send instead of dealing with any issues himself.  If/when a problem occurs seems they would rather cut you as a client over working out a resolution plan.  (If anyone from Canine Perspective objects to any of the above I am happy to post the emails they sent me that states all of this)

The staff here is so so great! I can't speak to the daycare or grooming services, but after a few…read moreinteractions with the front of store staff, we honestly might give it a go! My dog won't let us walk down this street without begging to go in Urban Pooch. On a recent walk as a pulled him along from the from of the door, a staff member came outside and down the sidewalk just to give him a treat. It was so sweet and thoughtful! On a walk a few days later, we decided to stop in. The store front is very clean and well organized. Compared to other boutique pet shops, the prices are good! We left with a bulley stick for my dog, plus he got lots of treats + loved on by a bunch of the staff there. You can tell the love and care for animals is extremely genuine.

Urban Pooch has always been amazing. My first dog went there when I first moved back to Chicago and…read morenow my second puppy goes there. The people there are amazing! They go out of their way for you. They remember his name. They remember what he eats. I can't imagine a better place in Chicago for boarding or purchasing supplies and toys and food or even training.

Five stars for Sarah! Our German Shepherd Husky mix is a very anxious boy with a short trigger…read morethreshold and severe separation anxiety. After consulting with our vet and other trainers, Sarah's name kept coming up as the best for these issues. Even with medication, it's Sarah's patient and easy-to-follow training methods that have made the biggest difference. He's learning to relax, is much more comfortable when I leave, and is overall a much calmer and happier dog. We highly recommend Sarah to anyone dealing with similar challenges!

Sarah has been extremely helpful with our rescue dog Odie's barking issues. We were at our wit's…read moreend with alert barking, attention barking, and barking at guests. Sarah took her time to tailor her approach to Odie's needs, devoting the first session just to building trust with him. After this initial session, she helped us make progress extremely quickly within just a few weekly sessions. She sent helpful follow-up information and is very available and communicative. We have seen a huge decrease in alert barking and attention barking, and although we are still working on the guest barking, we feel like Sarah has given us the tools and support we need to keep making progress.

They cut up my dogs ear and hid it from me. I moved here from Madison, WI a few months ago and was…read morelooking for a new groomer for my elderly Bichon Frise (he's almost 19!) He's usually a very chill dog but as he's gotten older he's become a little more fidgety especially when talking him to new places. When I came to pick him up, the lady at the front desk told me that he had tried to bite the groomer which I was so surprised by because I had never heard of him doing that before over many years of taking him to many different groomers. When we got home, I noticed he was shaking his head a lot but he's usually dramatic after getting a big haircut (somewhat like he's embarrassed by his new look haha) so I thought nothing of it. He has big floppy ears and a few days later I check under it and he has a huge scab. So he was shaking his head in discomfort the whole time because his ear had been cut! I understand that mistakes happen and he's an old dog with a new groomer but the fact that they hid this from me instead of even acknowledging it much less apologizing is extremely disappointing. Besides this, they honestly did a great job with the haircut so I would've come back but covering up injuring my dog is unacceptable.

Coco is amazing! She has helped us work with Disco, who is deaf, and is a different dog since our…read moretraining. Great store too!!

I was just in with my puppy Pearl and we got her a toy, treats, and so much food for $30!read more

My rating is for the grooming services, and I think one star is extremely kind for what they did to…read moremy dog in the middle of winter. He was getting a little shaggy so I wanted to get him groomed and they SHAVED him. We never discussed it and I certainly wouldn't have given permission to shave him had I been asked. It's February in Chicago. Use your head please. This is so cruel and I'll never go back. Pet owners beware!

Catherine has been our saving grace when it comes to grooming and dog walking for our pup, Charlie…read more Charlie has a bunch of anxiety and Catherine has always handled him with great care and caution. She's accommodating, patient, and loving. On top of all that, we're pretty picky when it comes to Charlie's haircuts and after searching and working with no fewer than 6 groomers around the city, she's been the best!

We unexpectedly found ourselves traveling with our pup, and really wanted the opportunity to see…read moresome of the sights of the city that aren't dog-friendly. Catherine was gracious and kind enough to fit us into a holiday-weekend schedule, and took great care of the critter! Can't thank her enough; it was a great stroke of luck, and she was terrific.