Hi my name is Marsha C. and I would like to tell you about my experience with Dr. Shauna Higgins…read moreand Metropolis Dermatology. I had got a referral from my long time doctor and physician Dr. Harold Peart and I'm glad he referred me to this office. Dr. Higgins and her staff was incredibly nice and dealt with me with nothing but respect. I was happy that I choose Dr. Higgins to be my doctor and I couldn't be any happier with results that I've gotten in the past few months....thanks !!!

Always great Customer service, healthcare should always feel like this. Every provider is thorough…read morein detail and compassionate and caring. Come here if you want to enjoy your skin & feel confident!

I've seen Dr. Rahimi several times now for medical dermatology issues. The first time was for an…read moreunfortunate abscess on my abdomen, and he made the procedure as anxiety-free and painless as possible. I was honestly surprised because I've had similar issues in the past that led to ER visits, painful procedures, and unsightly scars. Dr. Rahimi is extremely knowledgeable, gentle, and very conservative in his approach, which I really appreciate. When I ask about different treatments or procedures, he takes the time to explain everything clearly and will even tell me no if something isn't the right choice -- which shows how much he prioritizes patient care over unnecessary treatments. He's also very thoughtful about different skin types and ethnic considerations, which is important to me. As a clinician myself, I'm very selective about the providers I trust, especially with my face, and Dr. Rahimi is one of only two dermatologists I would confidently recommend. His bedside manner is calm and reassuring, and the clinic always feels welcoming -- never rushed or impersonal. I'm really glad I found Dr. Rahimi after moving to LA and look forward to continuing my care with him for years to come. Thank you to Dr. Rahimi and the entire clinic staff for the exceptional care!

I love Dr Rahimi! I've seen him twice now for my milia and acne and he's been amazing. Put me on…read moreretinol and helped with the removal. Will keep coming back!

Dr. Ahdout is truly a caring, kind and highly skilled dermatologist. Both her and her team are…read moreprofessional. She is confident in her work - which is a lot more than I can say for the "celebrity dermatologists" who are running their offices as mills and don't actually care to help patients. I did various treatments with Dr. Ahdout including skin needling and her work is impeccable. She is also incredibly honest. I had done PRP at another office nearby at a much higher price and Dr. Ahdout explained how she believes it doesn't do much. She noted letting the blood from skin needling sit on the skin afterwards is sufficient. She could have sold me on PRP since I had inquired about it, but she was transparent. She is a truly trustworthy professional. Dr. Ahdout is high in both mental and emotional intelligence. She also hires people who run her office professionally. She has high standards both with how she treats and takes care of patients and also how her patients are treated by her staff. Doctors hire people who are like them. Most so called healthcare professionals couldn't care less about creating a healing environment as they hire wolves like them to run their offices. Therefore, most doctor's offices are not healing to say the least. Dr. Ahdout truly cares about her patients and creating a healing environment. I highly recommend her.

I came to the office to make sure a red bump on my face was not serious. I was sold treatment for…read moremy rosacea. I underwent treatment at this office for rosacea and facial redness. Prior to treatment, I specifically explained that I could not afford to undergo multiple sessions and asked whether I would see noticeable benefit after a single treatment. I was told that I should expect to see improvement after one session. Unfortunately, that was not my experience. While some visible veins were successfully treated through cauterization, I did not experience the level of lasting improvement in my rosacea redness that I expected based on our discussion. I also had concerns about post-procedure care and communication. After my first treatment, I experienced significant redness and pus, and became worried that I might be developing an infection. It took approximately four days before someone from the office meaningfully addressed my concerns, which added a great deal of stress during the healing process. After I later expressed dissatisfaction with my results, the provider did offer a second treatment at no additional charge which I appreciated. She used no numbing cream even though I explained that I have a low tolerance for pain! However, even after completing treatment and allowing time for healing, I still did not feel the overall cosmetic outcome justified the cost for me personally. Another concern was that no true baseline "before" photos were taken prior to treatment. The only comparison image retained appears to have been taken after the first procedure, while my skin was still experiencing treatment-related redness and inflammation. When I requested consideration of a refund or partial refund, I was told that results are not guaranteed. I also found it frustrating that the office preferred discussing concerns by phone rather than communicating in writing and were very defensive and refused to even meet in the middle. They said because I don't use other rosacea treatments that's why their work failed! I understand cosmetic treatments can vary from person to person, and I appreciate that an effort was made to address my concerns. I simply believe future patients should clearly discuss expectations, number of likely treatments needed, follow-up responsiveness, and refund policies before proceeding. I do not recommend at all. I'm happy to send pictures if you message me.

I tried to make an appointment for fillers and the gal insisted i come and pay for a consultation…read morefirst. For botox! She wanted to know if I have insurance or am paying and then wanted a credit card number. I was stunned. Never heard of such a thing for Botox or filler. I said no way and she happily said "ok, bye!" For an actual surgery or procedure, of course a separate consultation. Anyway, I felt like they were after the dough above the service.

Very disappointed- if he did not think i should be there - it's on the staff which has not…read moreresponded to multiple requests for two simple biopsies- and does not appear as part of care team - it has been 9 days?? Left messages today and spoke to someone- today - no answer - yet closed at 4:30 pm ugh - would not recommend!!

I'm Norwood 6-7 and had 5,337 grafts over two days (4,896 scalp, 441 beard) with Dr. Sean Behnam…read more A year before surgery, he was very direct that my donor area was too weak and that I wouldn't get a good result. Honestly, that's why I trusted him. I spent that year on topical finasteride and minoxidil, and dermastamping multiple times a week, slowly improving donor quality until he felt I could proceed--with realistic expectations. The procedure itself was incredibly smooth. Zero pain with conscious sedation, and he personally performed all extractions and site creation, which I think really matters. This isn't about achieving perfect density. It's about using limited grafts thoughtfully to create a natural frame for the face. From where I started, this result is beyond anything I expected, and we're already planning a second session to build density. Biggest takeaways: candidacy matters, expectations matter even more, and finding an honest surgeon who thinks like an artist is everything.

I had a really great experience with Dr. Sean, Dr. Ben, and their entire team. You can tell Dr…read more Sean cares about his patients, and it shows in how he treats you throughout the process. I flew in from Seattle for the procedure, and I'm glad I did. My case wasn't simple since I had limited donor hair left and needed a repair, but he was still able to extract around 4,000 grafts and give me coverage in the areas that needed it. I'm looking forward to seeing how everything grows in over the next year. The follow-up care made a big difference for me. Dr. Sean checked in often and always responded when I had questions or concerns. Having that kind of communication made the recovery process so much less stressful. I do wish I had found him years ago. He has numerous compassionate doctor awards in his office, and after my experience, I can see why. I'm truly grateful I chose to have my procedure with Dr. Sean.

I've had consistently great experiences at Metropolis Dermatology in Pasadena. The staff from the…read moremoment you check in to the moment you leave is incredibly helpful and communicative, especially when it comes to navigating my specific insurance. The waiting time has always been normal for a doctor's office, people sometimes expect instant appointments, but these are medical professionals doing thorough work, and I appreciate that. I've seen two different female providers here, and both have been amazing: attentive, patient, and really focused on addressing my concerns. They do not validate parking but that's also normal everywhere, so give yourself enough time to find street parking or simply park at their structure. Anyways, highly recommend this location! :)

I made approximately two visits in 2023 to improve my acne. I was prescribed medication for…read moreapproximately $80. I asked my primary doctor about the same medication and only paid around $10 for the exact same prescription. I later received multiple messages from Metropolitan dermatology, claiming that I owed a balance for Botox and fillers. A service which I never requested or received. It has now been three years later, I have never gone back and yet the business is still claiming that I have an outstanding balance for an alleged filler appointment. It should also be noted that the company failed to provide me with an itemized receipt or proof of service. Although the doctor was friendly upon my visit, I would highly recommend looking elsewhere due to the inflamed prices and lack of proper communication and documentation.

I loved my first visit so much that I decided to return and give PRF EZ gel a try. I LOVE my…read moreresults! I've been talking up the process and my experience with friends and family (who are also trying to age gracefully) and they can't believe how fast my swelling went away and how bright and rejuvenated my face looks. My swelling went down in 2 days with no bruising and I was able to work the next day. I would highly recommend at least 2 treatments to get the best results. Don't skip out on this!

Shanthi's office reply to my review about getting stitches without proper local anesthesia dosing…read morein her office: "Thank you for your feedback. Patient safety, comfort, and transparency during procedures are extremely important to our practice. To clarify for readers, routine full-body skin examinations at our office do not involve surgical excisions. During these visits, if a lesion requires evaluation, the standard approach is a superficial biopsy, which is a minor procedure performed with appropriate local anesthetic and does not require stitches." So...I had a mirage that I got these stitches in your office? Interesting response given I have the photos...? Original post: Trigger warning: stitches without proper anesthesia After a routine skin check, Dr. Shanthi identified a small freckle that required removal and described it as a quick, simple in-office procedure. I've had similar removals before and they were minor, as promised. Once the procedure started, I realized the area removed was much larger than what had been shown to me. Partway through, the anesthetic wore off and I could feel every stitch. I told her I was in intense pain, but she continued stitching, remarking she was almost done. I left shaking, with 7 stitches and a much larger wound than I was told to expect. Days later, the stitches were under so much tension, that the internal ones began to tear and I had to seek treatment at a different derm. This experience was extremely painful and distressing, careless, and unprofessional. Afterward, I looked through other reviews and found at least one similar account after a routine skin check. Do not trust 5-star reviews that focus on routine acne treatment or the friendliness of the front desk staff.

I got a botox procedure…read more What I feel every time I come is kind and clean. It's a special price for 2026, so the price is good.

Love them. Great crew. Get your CO2 laser done here as well as your medical treatments!read more

Just got microneedling done for the first time and I had such an amazing experience! My skin has…read morenever looked this flawless and extra glowy. Bridney did an incredible job she made sure I was comfortable the entire time and really took care of me throughout the process. Junior was also super helpful and recommended great post-care treatments to keep my skin looking its best. Overall, such a friendly and thorough consultation when it comes to skincare and treatments. Highly recommend!

Junior was so Friendly & helpful while consulting me regarding Skincare, Treatments & Peptides. He…read moreanswered my million questions regarding ...Wolverine stack,NAD+, and Trizep. Which made me feel really at ease. As well as Bridney was so great with my facial & Weekly Visits. These 2 are rockstars! I recommend everyone here and ask for Junior.

I had a bump that started growing near my bicep almost 2 years ago. It was benign, so my insurance…read morewouldn't cover its removal. My friend referred me to The Dermatology Collective. First, the staff warmly greeted me as soon as I walked in. They were all super nice! I then saw Dr. Jones, who said she could remove the bump right then and there, and they could send it for a biopsy just in case. The procedure was quick and painless! The bump is gone and the scar is barely noticeable. One thing I really liked about this place was that they said the consultation fee would be applied to any procedure I had done. Other places charged a similar consultation fee but would not count it towards the procedure. On top of that, the total cost was significantly less than quotes I received from other offices -- I probably paid half of what I would've paid at the other places I called. Most importantly, I was seen by Dr. Jones, who is an MD. Other places want you to consult with their PA first. Needless to say I'll be coming here for all my skincare needs going forward. Thank you, Dr. Jones and team!

I'm following up on my previous review. The same night I posted it, Dr. Tomasian personally called…read moreme to discuss the issues I had been having. I do appreciate that he took the time to listen, and the conversation itself was positive. Shortly after, my prescription was finally processed, and I received it on 5/1/26. It was also refilled for future use, which I'm thankful for. However, it took nearly two months to straighten everything out before I was finally able to receive my prescription. However, the overall experience still leaves me genuinely concerned. It took me being unusually persistent and more forceful than I'm comfortable with just to get a response from the office, pharmacy, and insurance. That shouldn't be necessary for a patient trying to manage their healthcare. More importantly, this situation caused me a great deal of stress and anxiety and has negatively impacted my health. I already deal with high blood pressure, and this experience elevated it further, which is both troubling and unacceptable when seeking medical care. At this time, I'm giving a 3-star rating in recognition of the effort Dr. Tomasian made to personally address the situation. I may update this after future visits. I sincerely hope his office improves how they handle patient communication and follow-through so that no other patient has to go through a similar experience.