I visited this office in early-2023 for an echocardiogram among other tests following a EKG…read more Fortunately my tests came back fine but I'll share what experienced. Upon arrival, I was greeted and asked to fill out multiple different paperwork forms. One of these forms requested I keep a card on file and to another, authorization to take my picture. I asked the secretary what was this for and she informed me the picture was for in the event they had to take you to court/collections to ensure they had an accurate representation of who you were. The card, to pay any bills you had that were past due. Having not experienced this with every other provider I have ever seen, I refused to do either of the two. I know my copayments for my services, and shared that with the secretary. Following her own confirmation, I paid for my service and waited for my appointment. The office was filled with people, and felt very disorganized. When I finally was called back after about an hour's wait, I explained to the nurse that I was there for a specific test, the echo, she shared the tester wasnt there that day and that I would have to return. I asked if I would be required to pay again, and their response was yes. After some back and forth, Dr. Dawson agreed to administer the test. Two years later - I received a bill threatening to be sent to collections if I didn't pay on time. I have lived in the same residence for over three years and have never received a bill. I even had a follow-up with Dr. Dawson and still, there was no bill. I thought it was rather odd that in two years, not a single letter was sent, or a phone call to request payment. Dr. Dawson was a nice, kind Dr. However, I am concerned with the practices used at this office. I tried calling to receive an explanation but my calls were not answered. Often I was put on hold indefinitely.

I was nervous about a stress test and the staff made me feel comfortable. With multiple locations,…read morethis place is convenient. Dr. Dawson was personable and patient.

One of the best practices I have ever visited. Staff is friendly, thorough and they LISTEN and dont…read morediscard your feelings. Chante Whittaker is PHENOMENAL as is Dr. Ibe! Test results came via the patient portal, however I was called via video call to discuss the results as well. HIGHLY RECOMMEND!!

I was referred to this practice because I was looking for a new primary care and this was the RIGHT…read moredecision to make!! From scheduling the appointment to arrival and the care--amazing! They were helpful, caring and polite the receptionist was truly made this a memorable experience. I'm a new patient and the day of my appointment it was very smooth. I received a warm and polite welcome upon arrival. The facility is very clean and looks pretty new. The staff is all women from different backgrounds that was also relatable to me as well. I was told this is a one stop shop and I'm so glad I decided to check it out. Doctor Ibe is a gem, she made sure I was all taken care off and asked all the necessary questions needed to complete my physical. Honestly, I cannot say enough great things. You feel very comfortable here and I already recommended to a friend that is also looking! I'm very much happy with my experience and look forward to my future appointments.

He's been my PCP for over 30 years. He's a thoughtful doctor. He will follow up on all your testsread more

Wow. Had an appointment today at 9:00. I arrived at 8:45 just in case I needed to fill out more…read morepaperwork. No one is there. I call the office; the telephone is not connected. I call the Rockville office, and I'm redirected to an operator who doesn't work for any of the offices, but she tells me to wait until 9:00. Ok. I wait until 9:00. A woman in scrubs arrives. She doesn't have a key to the office. I ask her if this is normal. She says she doesn't know because she works for another doctor in the same office. Uh huh. A man arrives around 9:05, who I assume is Dr. Shpak, with whom I have an appointment. He points to the office door but doesn't say anything. He stands in front of the door to wait with the woman in scrubs. I guess he doesn't have a key either. Is this even a real doctor's office? If so, it is neither professional nor accountable. I'm very sorry I wasted my time.

December 2025: I had a very negative experience with the Neurology Center. They care more about…read moreprofits than patients. I will never go back there again. My story starts with an appointment with Dr Pamela Howard. First it takes months to get an appointment to see her. I saw her in July. She recommended a home sleep study. It takes months to get an appointment for a home sleep study. When the date came (in December), I did my home sleep study and returned the equipment to the Neurology Center. I was told that the results will be posted on the patient portal about a week after the study. About 10 days after the study, I received a bill. But I did not see any report, nothing summarizing the result of the sleep study. I waited a few days, until 2 weeks after the study, and I still saw nothing on my patient portal. I called to inquire. This is when my negative experience started. I was told I need to see someone before they will release the results. NO one told me this before. And Dr Howard's first available appointment is in March. I said this is unacceptable. I refuse to pay the bill until I receive a report summarizing the results. Then I was reminded - when I arrived at the office, they required me to give a credit card they kept on file. So the Neurology Center will bill my credit card whether I liked it or not. I did not have the option of not paying. This made me quite angry. How can they bill me when I have not yet received the result of the study! The person I spoke with said there is a physician's assistant who has a spot tomorrow and I could speak with her via telehealth. I said fine. Next day morning, I looked at the email from the Neurology Center. There was a link to a website with paperwork I had to fill out before my telehealth session. There were maybe 10 screens of info to fill out. On the very LAST screen it said I had to be physically located in DC or Maryland in order to do telehealth with this person. No one warned me about this. I live in Virginia. The person who suggested the appointment should have warned me. She should have noticed that my address is in Virginia. I called to double check - is this information correct. Do I have to be in DC or Maryland? I was put on hold for 15 minutes. So I hung up and called again. And I was told, "Yes you have to be in DC or Maryland." Fortunately I live close enough to DC and I found this out early enough I could actually go into the office. But this only added to my negative patient experience. When I saw the physician's assistant, Annise Claude, she told me the result of my sleep study is, there is nothing bad enough to warrant a CPAP machine. Now why couldn't they tell me that via a simple email or report via the patient portal. I had to go into the office, spend 3 hours of my time to go there and come back, to hear the news they could not really find anything bad. And of course this gives the Neurology Center another chance to bill because this visit is not included in the fee for the home sleep study. In summary, I believe this office is more focused on profits than patients. This is not a good place for patients.

I've been going to the various Neurology center offices for 8 months now trying to get a sleep…read moreapnea diagnosis and appropriate treatment. This business takes months to see you and book appointments, then they misinform you about the costs and do as little as possible during the appointments so they can get you in again and charge you. The business model is extremely predatory. Here's one example: I had a follow up appointment for a sleep study, video call... physician was over 15 minutes late after they cancelled the appointment and pushed it back another month. They told me nothing I couldn't already read on a print out from the study and then boom surprise charge for over 150$ for a 10 minute call, with an ask for follow up appointments in the future. Management was useless when trying to negotiate this, which wasn't the first case of surprise expenses from this business. Stay away, if you know what's good for you.

Had to get a new doctor! Ever since I left Kaiser over a decade ago (insurance), I have not been…read moreable to keep a consistent doctor since they would just leave unexpectedly :(. My latest placement brought me to this facility. Like many of the doctors in the area, they don't have a lab in-office, but have the basics for getting an annual physical. As a new member, I had to fill out some forms, and then the medical assistant weighed me and measured my height. In the past, I've had to face the wall for those, and this time I faced away from the wall... that's new for me! And my blood pressure was taken with one of the small machines, not one of the big ones. Is that the new trend? I always considered the big machines the 'professional' ones for the office, and the small ones were for personal use. I'm willing to bet studies showed there's no significant difference between the two. And then my EKGs got taken... seamless process. I then had the pleasure of meeting Dr. Hassan. He was very professional, open to any questions or concerns, and overall a nice guy. He sent me off to get lab work done nearby, and then I returned to discuss those results. He kept it 100% and didn't immediately want to prescribe medicine for some high numbers I have... I appreciate his expertise. For anyone in the area, I can't find a reason to recommend someone besides Dr. Hassan.

Dr. Hassan is a great care provider and excellent physician. He's very quick to know patients exact…read moremedical issues, and provides the most appropriate needs. He also have an excellent staff assistants with great professionalism. He's the best doctor ever known. Thanks for your service and care Dr. Hassan.

Dr hakim is a wonderful doctor who cares about his patients and will take phone call from a patient…read moreany time of the day or night. dr hakim explains everything so you can understand what he is talking about.

My husband has been going to Dr. Hakim for over 5 years. Dr. Hakim is very PROFESSIONAL and…read moreKNOWLEDGEABLE. His staff isn't the greatest, but we understand sometimes it's hard to get good workers. However I highly recommend Dr. Hakim to anyone seeking an AMAZING cardiologist. HE WILL TAKE CARE OF YOUR HEART !!!!!

Dr. Maslen is not only a medical doctor. He has the ability of listening carefully to his patients,…read moreseemingly enjoying the conversation, then asking questions related to the patient`s condition. I have been his patient for nearly 12 years. I am female, adult, retired.

Dr. Maslen is hands down the best; can not recommend him higher. My wife and I both love him. My…read moredad was my PCP for years, but after he retired I struggled for years to find a new PCP... and stumbled on Dr. Maslen based on a recommendation on our community list serve. Making him our family doc was the best decision we ever made. He is INCREDIBLY approachable; you never feel rushed, he takes the time to answer all questions big and small -- and over all just seems to go the extra mile, and REALLY & TRULY CARE about his patients. PCPs/General practitioner family docs are a dying breed. To find a PCP that is a sole practitioner, not in a large medical group is EXTREMELY rare, if not basically extinct these days. It makes SUCH a HUGE difference to have a doc, where you are HIS patient rather than just another number to a random group practice. The gold ol' days of medicine are almost gone and it is just so amazing that Dr. Maslen is still there. All the pressures in medicine today push, if not force docs to sell their practices and join these large medical groups-- costs, insurance, etc are the culprit here. We are just so thankful to have a doctor that loves what he does and endures the incredible pressures to retain his independent sole practice. Idk.. I could keep rambling... but there are not enough words to convey how grateful my wife and I are for Dr. Maslen.

Been going to this location to see Dr. Rao over the last 5 yrs almost. I appreciate his efforts and…read morehis dedication to providing awesome services for his patients. But that's where the bar stops. The actual customer service can use some improvement. The front desk receptionist(older African American lady with glasses)needs to have a better understanding of how she speaks and the tone of her words. She's not someone that I would prefer to deal with when it comes to making appointments or just for general help. She won't even apologize for the mistakes she made have made and or show some sort of empathy. She thinks it's ok just to have mental lapses..I usually have a greater respect and understanding for older people no matter what color. But when you feel like your above or better than, I will put you in place respectfully. In my opinion she needs either training and or possibly another assignment that keeps her from dealing with patients who legitimately need help.

My first appointment with SMMG was last September in the Camp Springs Office, I was diagnosed with…read moretype 2 diabetes and let me tell you, this office of professional Staff was on it 1000%!!! Dr. Salman, Dr. Washington, Ms. Nicole Torain and the rest of the staff was knowledgeable, helpful, caring and understanding to my needs. This office got my health back on track and I am doing sooooooo much better now. If you are in need of care, I strongly recommend that you book an appointment with SMMG in Camp Springs, MD. Very Sincerely, Lisa R. Henderson Thank you SMMG, I appreciate you!!!!