Very disappointing experience. This was my first time ever going to this OB-GYN office, and from the beginning everything felt rushed. The communication was terrible, especially for a new patient. I paid $153 because I was having a concern and wanted to figure out what was causing it. I got tested for something I thought I might have, and while the results came back normal, I was still experiencing symptoms and wanted answers about why I was having the issue in the first place. Since nothing was really resolved, I scheduled another appointment because I wanted to get to the bottom of what was going on. When I got there, the receptionist told me they had tried to call me and basically said there was no point in being seen because my test results were normal. If that was the case, why wait until the day of my appointment to tell me? Why not call me the day before or even a few days before so I wouldn't waste my time coming in? I ended up just walking out.
What makes this even more frustrating is that someone from the office had no problem calling me a few days earlier to ask how I would be paying, but nobody seemed interested in helping me understand why I was still having symptoms. Just because a test comes back normal doesn't mean a patient no longer needs care or answers. I came there looking for help and guidance, not to be brushed off because one test was negative. The entire experience felt like everything was on the patient to figure out. I had questions about what would happen if my results were positive, how treatment would work, and what the next steps would be, but I never felt like those things were clearly explained. As a new patient, I expected better communication, more concern, and a doctor who was interested in helping me find answers. Instead, I left feeling like my time and money were wasted. Based on my experience, I would not recommend this office. Poor communication, rushed care, and a lack of concern for unresolved patient issues made this a very frustrating experience. read more