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Annandale Behavioral Health

4.4 (13 reviews)
Open • Open 24 hours

Annandale Behavioral Health Photos

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Recommended Reviews - Annandale Behavioral Health

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1 year ago

Helpful 1
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1 year ago

Helpful 1
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1 year ago

Helpful 1
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1 year ago

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3 years ago

Highly professional, intimate, confidential treatment program for those looking for entirely individualized treatment program.

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2 years ago

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4 years ago

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4 years ago

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3 years ago

Helpful 4
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4 years ago

Excellent service. Great staff. Very personalized treatment. Professional and caring.

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4 years ago

Blu is an incredible case manager here. Friendly, welcoming, inclusive and supportive. Roxanne is also great.

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4 years ago

Helpful 5
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4 years ago

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Review Highlights - Annandale Behavioral Health

“Roxanne is one of the kindest and most lovely people I've ever met.”

Mentioned in 2 reviews

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Huntington Health - This is the coloring book the staff stole from me. It was very sentimental for me. They also stole my Crayola washable markers.

Huntington Health

2.7(976 reviews)
4.1 km

I'm actually surprisingly ok with how things went here. The nurses come in your room way too much…read morebut they're on a serious regimen they have to follow ensuring you're okay post op. You're provided with a Medela Symphony which for pumps, is best in class. The NICU had mostly wonderful loving souls, really after weeks of visiting NICU shift after shift, only 1 of over a dozen nurses we met didn't seem to be sincere. The rest were just angels on earth caring for at risk babies. The food actually wasn't as bad as usual at hospitals you just have to navigate carefully LOL. All in all, I felt the maternity ward and NICU was warm and friendly. It was easy to park and go in and out of the hospital. Now the bill. It's exorbitant. I think 2 weeks of NICU was $479,000 LMAO I mean they have to just make this stuff up. Like there's a bowl of really horrible numbers and that's the one that got picked for me. I cannot fathom how someone without insurance can be faced with such a bill. But I digress about our healthcare system. Dr Greer and Dr Kaiser took great care of me and were super understanding and empathetic. Cathy in the NICU was a superstar human being. The hospital is beautiful and I felt cared for.

Today, 10/03/26 I received one of the worst calls of my life…read moreand immediately drove to the hospital's emergency department to visit my brother. I was already extremely worried and emotional about his condition, so the way I was treated at the front desk made an already difficult situation even more stressful. I arrived around 2:00 PM and checked in to visit my brother. I was told to take a seat and that someone would call me in approximately 15 minutes. My older sister was already at the hospital and had been able to see my brother. At the time, we were told that he was unconscious and unable to speak or respond. When I checked in, one of the front desk employees told me that my brother was responsive and that visitors were not being allowed at that time. I was confused because we had been told only about 20 minutes earlier that he was unconscious. When I respectfully asked how his condition had suddenly changed, I felt that I was met with an unnecessarily rude and dismissive attitude. I understand that emergency departments are extremely busy, and I understand that staff have policies they need to follow. However, I believe family members deserve compassion, patience, and clear communication especially when they are dealing with a loved one in a serious medical situation. I also needed to request a doctor's note to excuse my brother from work because of his hospitalization. Rather than feeling supported, I felt as though my questions and requests were an inconvenience. Each time we approached the front desk for updates, we felt that the staff appeared annoyed or bothered by us asking questions about our own family member. I am not asking for special treatment. I am asking for basic compassion and communication. When a family member is hospitalized and their loved ones are frightened and unsure of what is happening, the last thing they should have to deal with is feeling dismissed or spoken to disrespectfully. I hope the hospital will take this feedback seriously and remind front-desk staff that their communication and attitude can have a significant impact on families during extremely difficult moments. We were already scared and worried about my brother's health, and we should not have been made to feel like a burden for wanting information and trying to support him. I didn't get the front girls names but their description One of the front-desk staff members was a heavier-set woman with glasses, a layered haircut, blue scrub pants, and a black shirt. The other woman was blonde couldn't get a better look at her.

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Huntington Health - Front entrance, roundabout, and N. Parking entrance

Front entrance, roundabout, and N. Parking entrance

Huntington Health - Here is more proof I was a patient here.

Here is more proof I was a patient here.

Huntington Health

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Casa Treatment Center

Casa Treatment Center

4.1(29 reviews)
3.6 km•West Central

Casa gave me the strongest foundation I could have ever asked for. This place saved my life…read more Walking back into Casa grounds makes me feel like I'm walking home again. Being there is like being hooked to an oxygen tank and can breath again. I could never say a bad thing about this place. The friends I've made while there are still my friends today. The staff & all the women there genuinely care about you, love you & teach you how to be a lady. Casa loved me & continues to love me until I can one day love myself. The women's meeting on Thursday night is by far the most energetic, meaningful, hopeful & strengthening meeting I have ever went to. The solution is conveyed there. I learned more about myself at Casa then I ever have anywhere else. Casa will always be home. Once a Casa girl always a Casa girl.

I wanted to leave a quick review about my experience trying to get admitted here. I was referred by…read moreKaiser and had been playing phone tag with a representative named Laura. We both missed each other's calls a few times. Her last call to me was Thursday, and I returned the call Tuesday. When I called, Laura immediately told me in a very condescending and dismissive tone that "that was a long time ago" and that I needed to contact Kaiser again. I completely understand if a new referral was required, and I can acknowledge that I could have called back sooner. My issue is not the policy it's the way I was spoken to. This is a recovery center. The people calling are often already struggling, hesitant, or trying to get themselves to accept help. A little compassion goes a long way. I've dealt with another treatment center where the staff were patient, welcoming, and persistent about helping someone get into treatment, so the difference was immediately noticeable. I had read several reviews describing staff as rude or condescending before calling, and unfortunately my interaction made me understand exactly what those reviewers were talking about. Based on the number of similar reviews, I'm not particularly confident this feedback will be taken into consideration. Some of the responses and experiences described honestly come across to me as more defensive than receptive to criticism. If you've had or end up having a great experience here, I genuinely hope that continues. I can only speak about my interaction, but when someone is reaching out for help with recovery, they should not be made to feel like an inconvenience for calling back. This interaction alone was enough to turn me away and look elsewhere.

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Casa Treatment Center - Executive Director, Nely Meza

Executive Director, Nely Meza

Casa Treatment Center - Hope, Transformation, Recovery.

Hope, Transformation, Recovery.

Casa Treatment Center - To provide a home of hope and healing where women recover from addiction, transform their lives, and learn to love themselves.

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To provide a home of hope and healing where women recover from addiction, transform their lives, and learn to love themselves.

Annandale Behavioral Health - c_and_mh - Updated October 2026

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