The crew at The Auto Shop salvaged what could have been a minor catastrophe for me. On a family…read morevisit 600 miles from my current home in Michigan, my konked out the day before I was supposed to return. Despite being a major repair - a new hybrid battery for a Prius - Jeremy and his crew took care of everything in just over two days. As always, they kept me abreast of the work, and gave me a variety of options for the part to fit my budget. As a former Carbondale resident who had taken my previous car to them many times, the added peace of mind in taking my car to someone who had always done right by me in the past made what could have been a major headache much better. I should also mention they actually called me the day I was supposed to be back home in Michigan just to see if the drive went okay. Above and beyond!

I brought my car in for an issue they quickly brushed off but later realised was legitimate, and…read moreeach time they had almost finished a repair I told them was all I could afford, they conveniently found another pressing, expensive repair I had to get done. $3000 and several months later, they didn't even plug my turn signals back in. Communication was condescending as well. The mechanic went forward with something I had said to wait on, and when I expressed my concern I was told to talk to them when I came in. The explanation was that sometimes in the thick of repair, things just happen.

Quick service. Very friendly staff. Recommend! Thank you for taking care of us in the middle of our…read moreroad trip.

Poor treatment by owner my sil bought a car from him my sil in hospital undergoing surgery right…read morenow. He bought car from them it was to be moved off lot by Monday he gave me one more day and if not gone will tow it to impound lot. I told him couldn't he work with us and said no said lot was for paying customers. My sil is a paying customer. I told him he could be nicer and he laughed at me. So much for small town kindness.

Broke down with a bad water pump at the Vienna exit on I-24 at 2:30 PM. Unable to get help from any…read morelocal repair shops (even with the help of AAA ) I asked my wife to try Marion Ill. as it looked bigger on the map. The first place we talked to was Top Notch Auto Repair. The boss was sure he could help us but maybe couldn't get to it until the next day which I said was fine. They got us towed in and back on the road in less than 3 hours! Flatbed driver, Tech and everyone were GREAT ! Back on the road by 5:30 PM and home to Wisconsin by midnight. Awesome Shop ! Thanks, Terry B.

Got a tire go flat in the middle of a 3 hour trip. Ended up being even more issues, but they were…read moreon top of it. They had us back on the road ASAP and even held on to our car for us while the weather was getting bad. Some of the best service I've ever had.

I have done business with Gene now Kerry for over 35 years. Always have had great service and an…read morehonest approach to charges. Never had a problem with being overcharged. Good mechanics and reasonable prices. I will continue to get my cars serviced and repaired at Davis Auto Center.

Very efficient and low charges compared to many auto shops around. They give suggestions and…read morealternative options when repair may cost fortune.

Limped into this amazing shop yesterday at 4:55pm right before they closed. To my surprise the…read morestaff and technician took time to ask questions about our issue. I arrived this morning at 7am and it is fixed right now at 9:41am. The staff is knowledgeable and the price was amazing. I truly recommend this location!! 28' Chevy Coachman RV 350 engine Oil pressure sender blew up (my words)

Took my car here to get the catalytic converter replaced…read more After taking 6 weeks to 'fix' my car, when I got my car back, the check engine light was still on. My car is filthy, and they left 'spare' parts in my passenger seat. They want me to bring my car back so they can look at the catalytic converter again. I was told the tech working on my car was in a car accident and that's why it took so long. Can no one else at the car repair shop, repair cars????

I took my vehicle to Pat's Auto Service. The staff were friendly and treated me with respect. The…read moremechanics that worked on my car were great at finding the problem and even offered to show me where the problem was and what could be done to fix it. Great place to take your car.

Needed to have my thermostat replaced and already had a cost from another shop.After informing Tim…read moreof other quote he got back to me with a price that was over 30% lower.The work was performed today it was a completed in quick professional manner.I would highly recommend Pats for any service they provide.

Excellent service! We were stranded 10 miles from town. He helped us arrange to have our car towed,…read morepicked up the part we had ordered, and repaired the car while we had breakfast. Very professional, very pleasant to work with. Highly recommend!

I would highly recommend people to look elsewhere for "mobile mechanics" as this business does not…read morecare for potential customers. While I was broken down last week in a parking lot (my ignition cylinder broke), I called to ask if someone could come out to help me hot wire my car as I did not have the tools in the parking lot to do it myself. While I was on the phone, the man doubted my diagnosis and tried saying it could've been from a chipped key. He further stated that in order for him to come out and "diagnose" my car and to help me start it to move to a different location, he was going to charge me $125. I didn't see the purpose in having someone come out to the parking lot to tell me a diagnosis that I already knew, and I didn't need it moved anywhere as I was in a parking lot and not on the side of the road. The man on the phone was not friendly, and he acted like I didn't know what I was talking about (I am a woman living in a man's world apparently!) He told me he would call me back in 5 minutes after he researched what would've needed to be done & he never even called me back. Thankfully, I have a great village of people down here in Carbondale who were able to assist me with the proper tools to get it hot wired. If I had to rely on this business, I would not have a running car today! GO ELSEWHERE!!!!!

When my normally superb snow driving skills had an off day and I got stuck in the aftermath of the…read moresnow storm, first call I made was to PMR for towing. The phone menu was helpful and directed me to a very kind and helpful professional who got me scheduled for a tow. I received a courtesy call about 20 minutes out from arrival, and the gentleman who helped get me unstuck was kind and helpful. PMR has also done repair and tow jobs for the business I work for and did excellent and timely work. Highly recommended!

Took my newly acquired car to PM this morning for transmission work. The Service Writer, Tony was…read morevery personable and kept me updated throughout the day. However, as soon as I was dropped off to pickup my car, I noticed a sizable scratch and scraped area on the lower, right front fender. I know it wasn't there before because I'd just waxed the car couple days before taking it to the shop. I immediately went inside and told Tony about. He came out and looked for himself. He said it couldn't have happened there because nobody told him about it. He called a Tech over and asked him about it. He denied hitting anything. Of course nobody reported it. It's human nature. I'm sure they were hoping I wouldn't notice it. I went ahead and paid them nearly $600.00 for the work they performed. It was a real kick in the teeth to spend that much money only to find they damaged my vehicle. They made no offer to make it right. I didn't even get an apology. I told them I would never patronize them again, and that I was going to review them on Yelp. They didn't seem concerned. My advice, if you do take your car there, take pictures of the entire car. In my opinion, someone there is a liar.