This is going to be a long review so you can get the entire story. I have been going to Pallens…read moreAutomotive for probably 25 years or more, I ran an automotive parts store and serviced the Pallens shop and even his one son Michael worked for me. I have two vehicles, my 2012 Chevy Silverado 4x4 and my wife's 2013 Ford escape AWD. My wife's car had a check engine light and a low tire pressure light come on the dash. I've told Tom, Steven, Victor and all of the other mechanics to never put cheap or one year warranty parts on any of my vehicles and from day one I've never complained about a repair bill. Now after calling and telling Steven that the code was 051, a crank case pressure sensor. Steven called and told me to bring the car into the shop Friday at 9:30am and he'll check it out. Now every time I deal with Steven he tells me that he'll check it out and call me but that never happens and we're without a car for two to three days and when I call he tells me oh I gotta check this or I gotta check that when in reality he's blowing smoke up my butt. Well the truth came out that Friday. When my wife dropped off her car she asked when can I pick up my car, now remember Steven told me 9:30am, well it was 8:30am. My wife was to told she could pick up her car at 4:00pm. I picked up my wife at her job in Elyria at 3:55pm and drove straight to Pallens and I'm sitting in the parking lot waiting. Finally she comes out and I asked what's going on and she tells me that the young mechanic just ran out to the parking lot and pulled her car into the garage and changed the sensor. She paid the bill and we leave, driving home on broadway my wife calls me and and says that the check engine light and tire pressure light is still on. I told her to turn around and go back. She's told that Steven will get the sensor from the Ford dealership and she asked about the tire pressure sensor and was told she has to make an appointment even though they stock those sensors. This proved to me that Steven was peeing on my foot and trying to tell me that it's raining. You cannot believe anything Steven tells you. When a man's words ring empty (Stay away) I've had repair bills of $2000 sometimes more and I never complained about any one of them but when you show me that patronizing, your business means nothing that I take my money and spend it elsewhere. Thank you Stephen you save me some money you can blow smoke up somebody else else's you'll never do it to me again.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.

I had an intermittent misfire start happening when I was 400 miles from home and about 10 miles…read morefrom Middle Ridge. Drove the car to Middle Ridge - Joe realized my predicament and immediately went to work. He had me back on the road in about an hour. Intelligent diagnosis, honest wrenching, and fair pricing. You cant ask for better service than Joe and Middle Ridge. If you find yourself in need of a mechanic along I80/90 in Ohio get over to Middle Ridge.

Had all good experiences with the mechanics and owner here. Prices were always very fair. Had a few…read morejobs done there with the significant other's car and my own.

see them for youre auto and or truck repair andy is the young guy michael is the older man they do…read moregood work reasonably priced

I took my 2010 Malibu to Michael's shop for E-check repairs. They addressed both issues on my…read moreE-check audit. One was for the transmission, the other was for the gas tank vent. When I took the car for another e-check, they failed my car, even though I had spent over $400.00. I went back to Michael's to complain. He got in the car with me and we went to the e-check site. He complained to the manager to no avail. I dropped him off at the shop, he said he was going to call the EPA. He called and talked to "Dave" at Ohio E-check. He overrode the decision to fail my car. I went back and my repairs were accepted and my car passed. Great job for Michael's!! I will definitely will be going back for any other repairs that I need.

We wanted to take the time to thank Vaughn's towing. I cannot say enough about the respect and…read morecompassion we received in a very difficult situation. My son was in a motorcycle accident this last weekend and he survived with significant injuries. My first call to this company was filled with encouragement and prayers for my sons recovery. A wonderful lady took my calls (several times) and explained the details of the bill (of-course sticker shock) with such commiseration. Finally able to retrieve the bike, the men at this shop went over and above. Not only did they have the bike ready to be moved, they used their flat bed and manpower to place it in my truck then strap it down for safe travel. God bless you and yours... A quote from Danny... "Dress for the slide, not the ride". Thank you for that and for all you did to help my son. Thank you very much!!! From Crawford - Basquin family.

Literally the best service ever. I felt very safe and very listened to. Towing and repairs were…read morequick and reasonably priced. I really appreciated the transparency and care throughout all of my interactions!

Fist off I want to say I found this dealership after a huge nightmare that I went thru with another…read moreChrysler Dealership. It was never handled by them , but.... As they say everything happens for a reason. I have been having all my service done with no warranty all out of pocket thru Slimans and have never once had a complaint or left thinking wow that was bad service or maybe I didn't need the services performed that I paid for. This dealership is honest, customer service oriented and truly a great place to buy a vehicle, maintain and service a vehicle or get the right parts to do some work yourself. The staff is always smiling and informative. The lounge is stocked with baskets of grandma's cookies, and dozens of goodies to keep any palet happy. There is a Keurig to custom make your coffee, tea or hot chocolate. My kids really enjoy this as we wait in the comfy chairs, tables or private one seater desks to use there Internet to get some work done. There are plenty of televisions to watch any programs airing throughout and the wait is never long, or unpleasant. When they come out to get you the technician explains anything listed on invoice and any recommendations. The bill is always accurate and I have never ONCE had to return for work done incorrectly or not lasting. I HIGHLY RECOMMEND SLIMAN'S AMHERST IN EVERY ASPECT OF A TRUE ALL PURPOSE DEALER WHO YOU CAN TRUST.

Nick Walter great salesman Would highly recommend this Nick…read moreand the staff Beautiful truck at a great price Helped me out on my finances when my bank was slow on the answer Highly recommend

My vehicle broke down on the Ohio turnpike. I had my car towed here. Family owned business, very…read morefriendly! My car battery died as I was traveling East. They checked the entire car to figure out what was going on. Turned out to be nothing. If my vehicle ever breaks down near them I will definitely come back.

We just moved from Columbus to Lorain and have found our tire and service center! These people are…read morefast, friendly, and more importantly, honest. Very happy with our experience and plan to bring all our vehicle needs to Deichler's.

Excellent people, excellent service. this company stood up and fought for us when the going got…read moretuff. Eric and his staff are informative, professional and carin. I highly recommend G&R automotive for any and all car service needs.

Eric has been servicing my car & my wife's for about a year or so. I have had excellent experience…read morewith him, timely service. He even came out to me on the road, as I was doordashing and my exhaust fell. He brought a jack, tools, and some wire and temporarily put my exhaust in place so I could continue earning...ON HIS OWN TIME!! I would highly recommend him, as he reminds me of the mechanic my dad used to frequent years ago...a neighborhood guy who is helpful and knowledgeable! Five big stars!!

no one answers the phone. several attempts, poor service. no response at all, email same problem…read moreon a very time sensitive matter.

Recently had Juan do some work on my car and I am very happy with the way he does business. When I…read morereached out to him he was quick to respond and was very flexible with his availability. He gave me very competitive pricing and the work he does is professional. He's reliable, honest, and trustworthy. He's now my go to guy for auto repair.

Sarah and Denzil were great. Took care of my 11 year old car immediately. It runs better than…read moreever.

Good service, good customer service, knowledgeable people. Reasonable priced. Feel like I got my…read moremoneys worth for what I asked for, they completed an inspection and gave me a list of stuff I should get done. They didn't push me to get it done though. Overall great experience, will absolutely be back for the things they recommended.