It is truly rare these days to find a business that genuinely cares about the customers it serves…read more From the owner to everyone in the organization, Galloway Pool Service makes great effort to ensure that their work meets expectations. They are absolutely amazing! Highly recommended.

Great family business pool company! We use them for all of our pool maintenance and they are a…read morecompany we can truly trust.

I am extremely satisfied with Twin Pool and Spa. This is not my first pool service but it is the…read morebest! The service is terrific. If you have a problem, they will come to your house and fix it in a very timely manner. You can also call the office for expert advice. The twins are truly experts on everything related to your pool.

One of the few companies in the area who will service an above ground pool. They provided friendly…read moreservice, recommended the most affordable fix, and came to my house within a few days of me asking. Visit 1: Diagnosis and recommend I order parts. Visit 2: Install parts I ordered and fix. Only charged me for labor time which worked out as 1hr despite 2 visits. Problem (needed new filter) completely fixed and lasted all Summer so far. They came less than 48hrs after parts I ordered arrived. Tech (Brett) said they know the timeliness necessary on broken filters and want to take care of customers. Will definitely recommend and will be my first call for any future needs (including if I ever upgrade to an in-ground pool).

I love this pool company they open and close my pool yearly and do great work. I cannot reach them…read more What happened? Is this company still in business?

I cannot reach them via phone or email? Are there other numbers to use? Are they still in…read morebusiness? They have my pool motors for storage.

Opened my pool on May 23, 2022 and I will admit it was in bad shape as my pool liner had ripped…read moreover the winter, however this is now June 17 and I have yet to swim in my pool for the reason I am about to state. On May 27, 2022 I received an email from your company advising me my pool was clean, however when I arrived home my pool was not clean. I immediately email the pictures to the company email showing the pool was not clean. I called Lisa on Monday May 30, 2022 and was told it's going to take at least two more cleaning to get this corrected. I was not happy but I excepted it and waited for my next pool cleaning which was around June 4th 2022, this time I was told by the technician his battery died, pool still not clean, no chemical left in the pool Again I called Lisa and was told they would send someone out. This time two technician came out and the equipment broke again, also they brought no chemicals because they told me I had to buy them from the company, which I was unaware of. My pool stay dirty until I went to Walmart and brought a vacuum to attach to my garden hose and started to clean myself. I also brought what I could find of tablets. I had to cancel two pools parties and don't know when I will be able to reschedule as I cannot seem to get my pool cleaned correctly. I spoke with Lisa last week and was assured a technician would come on Friday June 10, 2022 to clean my pool, I waited all day and no one showed up, called Lisa back again, she apologized and said she would send someone on Saturday June11, 2022. Don and another technician arrived to clean the pool. When I ask Don about the chemicals I was told he didn't bring them for my pool, because my pool was put in for a work order and not a cleaning. He assured me the pool would be straight when he left, but my pool is still dirty and I have not received any of the chemicals. On Sunday June 12, 2022 I paid for the opening and the chemicals which I am yet to receive. Please save yourself the frustration, and select another pool company. I am at my wits end and don't know where to turn to.

In response to this companies reply to this review. This company never called is to provide an…read moreestimate. That is simply not a true claim. We currently have a pool company installing our pool this fall. The estimate we wanted was for between 100,000-125,000 we certainly could have paid more however, the reason we never received our estimate from Mike was because we were told that he didn't know the cost of concrete would be? We are also in the construction business and certainly understand these price hikes which have been common these last 16 months, however bottom line we never heard back. Very nice guy but stalled in our process for months ... we never received an estimate and had no choice but to start all over again! Thats really all i have to say on the matter.

Couldn't ask for a better pool company. Best communication and service in the area! Thank you!read more

I really cannot understand all the 5-star reviews of this company. Maybe their pool service is…read morebetter than their spa repair? After reaching out to the company, Frank Memmo responded the same day. Off to a good start! Or so I thought... I informed him my control board got fried where it connects to the heater. I sent him pictures of the bad board showing the burn marks, the make/model of my spa, and the make/model of my control pack. We arranged a time the following week for him to come out to perform the $175 diagnostic visit. When Frank and his helper arrived at my house they inspected my spa pack and saw the same thing of which I sent pictures. I tried asking questions to see what my options were for replacement, but they were met with dismissive comments and rushed responses. Frank took a couple of pictures of the control pack, although they were the same ones I sent him, and assured me he would come up with an estimate within a few days. After less than 5 minutes, their $175 diagnostic visit was over. I hadn't heard anything for 12 days so I reached back out to Frank to see how my estimate was coming along. He indicated he had been exchanging emails with his distributor regarding the new control pack. Frank informed me the replacement pack needed a 4-wire system, but I had a 3-wire system. I wrote back showing him a picture of my 4-wires going into my current control pack, although he already had this picture twice before. He then sent over a quote which included a 4-wire pack, but a 4kw heater instead of a 5.5kw heater like I have on my current control pack. Although the 5.5kw heater pack is no longer available I would have had no idea until it was too late and already installed. If you intend to hire this company to do any kind of repair work make sure to do your own research! Buyer beware...

Warning: Do not use this business for your pool maintenance service. They are not credible nor…read moreprofessional. Signed up for service. Scheduled and paid. Cancellation occurred 1 week prior to opening. No notice. No response when called for an explanation. Found out service was not going to occur based on the refund of payment.

From the owner: Knowledgeable Pool Service. We Strive for Excellence. Best Prices and Service Quality in Maryland…read more$350 Pool opening.

Do not use this company! Installed wrong type liner with a jury rigged coping using zinc plated…read morescrews instead of stainless steel.screws are rusting liner is separating from pool wall.owner refused to do anything about it and receptionist was rude and hung up on me. Attempts to deal with liner manufacturer were cut off at a1.i will be filing a suit.

I'd like to revise my review of A-1 pools. The owner, Leon, made good on his promises to come out…read more"twice" to correct the things I wanted done. He was kind, courteous at all times.