It is truly rare these days to find a business that genuinely cares about the customers it serves…read more From the owner to everyone in the organization, Galloway Pool Service makes great effort to ensure that their work meets expectations. They are absolutely amazing! Highly recommended.

Great family business pool company! We use them for all of our pool maintenance and they are a…read morecompany we can truly trust.

I love this pool company they open and close my pool yearly and do great work. I cannot reach them…read more What happened? Is this company still in business?

I cannot reach them via phone or email? Are there other numbers to use? Are they still in…read morebusiness? They have my pool motors for storage.

We used Catalina Pools when we bought our pool, and every aspect of that company was awful, so we…read moreassumed the company they had to come take care of our pool would be awful also. To our Surprise, Angel's Pool service has nothing to do with the original pool company, and they are amazing. They are prompt with getting back to you. They are prompt when setting an appointment and they are always on time. Also, their customer service is amazing. When they come to your house, they know exactly how to fix the problem, and they are very nice and clean while they are fixing it. They are a great company and I highly recommend them.

Angel Pool was subcontracted by our pool company to install the cover and we were going to use them…read moreto close our pool. We should have know better because the pool company was horrible and they turned out to be less reliable than them. They canceled our appointment 5 times with no notice. They are very arrogant and have no remorse about canceling.

Pool Pond & Beyond did a wonderful job! We recently purchased a property and needed to have the…read morepool serviced, and they were able to come out within just a few days. He took the time to teach me everything I needed to know, which I really appreciated, because not everyone is willing to do that, and made sure I was set up for success for next year's pool season. The service was professional, helpful, and incredibly informative. I'm looking forward to working with them again!

Super quick to respond and did a great job mowing the lawn for a solid price. Would definitely go…read morewith them in the future.

Absolutely thrilled with this company maintaining my pool this season. Professional and…read moreknowledgeable staff who do a great job cleaning the pool and keeping it running smoothly. I enjoy the pool without any stress as I know Blue Waters is taking care of everything.

From the owner: Blue Waters, Inc. (Blue Waters Pool and Spa Service) is a mobile service company specializing in…read morethe service and repair of residential in-ground swimming pools and all makes and models of spas and hot tubs. We maintain a year round staff of trained service people and a fleet of vehicles ready to help meet your pool and spa service needs. Service is our only business. We are not a builder of pools or a retail store. We exist only to solve problems with or enhance your existing pool and/or spa. Our main goal is to make sure you spend more time enjoying and less time maintaining your pool and/or hot tub. Blue Waters, Inc. has a local service area that includes Baltimore County, east of Interstate 83 (view), and all of Harford County, Maryland. We offer a wide variety of services and service plans to meet all of your pool and hot tub needs.

Van Dorn Pools & Spas was great to work with. Their customer service is A1 and amongst the best…read morethat I've ever received. "MJ"

We had our liner replaced last week. When I went to unscrew the rubber return gasket on the inside…read moreof the pool, they screwed it on so tight I could not get it off. I called the Reisterstown store to ask for help and the guy just laughed like it was a big joke. I spent over $7000 to be told, "we can't help you. Call the service department on Monday." When our pool and deck were installed 21 years ago by them, I added a side deck myself and the woman actually wanted to bill us because she thought they built it!!!! This company overcharges! Terrible company. Never use them again.

This place is absolutely fantastic! Getting your water tested is easy, everything I need is always…read morein stock, and the manager, Jenny, is one of the most wonderful people I have ever met. Pretty much everyone in aquatics/the pool industry are middle-aged men who speak very condescendingly, and that's what's so refreshing about this place. Jenny really cares about making sure you get what you need and that whatever pool problem you have gets fixed. Love this place!

I've been looking for an o ring for my filter for a couple of days. I have my filter apart in the…read morebackyard and the water is turning green, I need this o ring and need to get my filter running ! I stopped by the Leslie pools in Pikesville, MD. and they did not have the part but Wes called other stores and located what I needed. He drove to the store got my part and had it waiting for me to pick up in the Pikesville store. Wes exemplifies exceptional customer service skills and went above and beyond to help me get my pool running again. If you want the highest level of customer service, I highly recommend Wes in his Pikesville location !

Couldn't ask for a better pool company. Best communication and service in the area! Thank you!read more

I really cannot understand all the 5-star reviews of this company. Maybe their pool service is…read morebetter than their spa repair? After reaching out to the company, Frank Memmo responded the same day. Off to a good start! Or so I thought... I informed him my control board got fried where it connects to the heater. I sent him pictures of the bad board showing the burn marks, the make/model of my spa, and the make/model of my control pack. We arranged a time the following week for him to come out to perform the $175 diagnostic visit. When Frank and his helper arrived at my house they inspected my spa pack and saw the same thing of which I sent pictures. I tried asking questions to see what my options were for replacement, but they were met with dismissive comments and rushed responses. Frank took a couple of pictures of the control pack, although they were the same ones I sent him, and assured me he would come up with an estimate within a few days. After less than 5 minutes, their $175 diagnostic visit was over. I hadn't heard anything for 12 days so I reached back out to Frank to see how my estimate was coming along. He indicated he had been exchanging emails with his distributor regarding the new control pack. Frank informed me the replacement pack needed a 4-wire system, but I had a 3-wire system. I wrote back showing him a picture of my 4-wires going into my current control pack, although he already had this picture twice before. He then sent over a quote which included a 4-wire pack, but a 4kw heater instead of a 5.5kw heater like I have on my current control pack. Although the 5.5kw heater pack is no longer available I would have had no idea until it was too late and already installed. If you intend to hire this company to do any kind of repair work make sure to do your own research! Buyer beware...