After finding this place, I never looked back. Hank and Karyn are very helpful and always try to…read moreget you the most money back! Karyn helped me with my ooooopsies and I've been getting money back for the last few years!!! Thank you Hank and Karyn!!! See you guys soon when the time comes for tax season!

I've been using H&K for my taxes for about a decade now and I can't even imagine going back to…read moreTurboTax or even worse HandR Block, they actually know me and work to make sure I'm getting the best service possible. The price is fair, the service is personable, honestly I can't imagine going anywhere else at this point.

Walked in on a Sunday afternoon to file our taxes, no appointment and was promptly serviced. We…read morewere in and out in about 20 minutes. We've always gone to the chain tax service places and always complained at the prices they charged and how ridiculous it has gotten over the years. Needless to say we were presently surprised when the fee was dang near half what we paid at HR Block and Jackson Hewitt in previous years. Overall, Troung was friendly, professional, and quick. Looks like we've found our new spot to file moving forward.

I come here pretty often for notaries on my clients' documents and dmv registrations. The price is…read morelow and the owner is kind and patience.

Title: Avoid Tad Miller at All Costs - Absolute Worst Tax Service Experience…read more Over ten years ago, I used this location and had a fantastic experience -- an 18-year-old preparer handled my taxes flawlessly. Unfortunately, she left for college, and when I recently decided to give this place another try, they recommended Tad Miller. That was the biggest mistake ever, and I will never go back. I've had many tax preparers do my taxes with no problem whatsoever. However, Tad is the only worse experience I have ever had, and the man is very unprofessional. From the moment I sat down with him, he made stupid jokes and just irked me, but I went ahead anyway as he processed the paperwork. This was mid-February, so plenty early before the deadline. He told me he needed a certain document emailed to him since I didn't have it with me, so he paused everything. After repeated attempts to email him the documents, I never got so much as a "got it, I'm on it." I called and he never responded or called back when I left a message. When I finally got him on the phone, his tone made it clear he was not happy to hear from me at all. I asked if he'd received my email, and he said he had. Well there you go -- why not tell me that in the first place? Anyhow, it's already early April and he tells me he has to file an extension, despite me coming to see him back in mid-February. Are you serious? So then I played the waiting game again, and when he finally finished the tax forms, he calls at 11:55 PM and says he emailed the documents and needs my signature before midnight or it'll be late. Mind you, this is five minutes to midnight on a weekday -- what am I doing at that time? Sleeping, because I have work the next day. So I didn't get the message until the next day at my computer at work. Are you seriously giving me a five-minute heads-up before midnight when people go to bed way earlier than that on a weeknight? So I got a penalty for being late -- because of him. A few months later, he still couldn't finish the work, so Veronica had to step in and complete my tax forms for me. This is now July. WTF. And on top of that, he still didn't give me back my sensitive documents with my personal information -- that didn't happen until November. He really worked on my patience, and I wanted to scream at him, but he had my sensitive information, so I had to bottle all that anger and frustration in. Anyhow, this man is in the wrong business -- maybe he should be flipping hamburgers, because 18-year-olds can clearly do his job a lot better than he can. This man is the worst, and I will never go back to Liberty Tax. If you have to go there, go see anyone else but not Tad. Stay away from Tad Miller at all costs -- this is a warning to you.

I had a very disappointing experience with this Liberty Tax Service affiliate. I worked with Tad…read moreMiller and found the service unprofessional and extremely unreliable. I came in more than two weeks ago because I'm behind on my taxes and wanted to confirm they could handle my situation before investing time. Tad assured me it was fine. I had already uploaded multiple tax documents through the Liberty Tax portal, and after our appointment I spent about six hours going through two years of records (bank statements, healthcare-related receipts, W-2s, investment statements, etc.) and uploaded everything clearly labeled and organized in the portal. The next day, I notified him that all documents were uploaded. After that, I received no meaningful updates. A week passed with no email, no call, and no portal communication. When I called, I was told it would likely be done by the following Monday. Monday came and went with no update. I called again and still got no progress report or clear timeline. Voicemails were not returned. Beyond the lack of communication, the office environment was concerning. The space was noticeably disheveled, including torn flooring and trash on the floor, and it did not appear clean or maintained. Tad's appearance was also very unprofessional. Most importantly, during my visit he asked inappropriate personal questions unrelated to taxes (including questions about race/ethnicity), brought up political opinions, and asked who I voted for. He also made very uncomfortable, discriminatory remarks about other groups of people, which was completely unacceptable in a professional setting. I cannot recommend this location. If you need a tax preparer who is responsive, professional, and respectful, I suggest going elsewhere.

I have been using Sophia's business for years now and really appreciate the great service and…read moreadvice.

First time requiring the need of a tax professional and being a CPA myself, I thought Sophia…read moreprovided excellent service. Sophia and team provided detailed list of items and a safe portal to upload them, no more sending in paper receipts! I have heard horror stories of preparers ghosting their clients, not Sophia, she kept us informed all along the process. Efiled today- 15 days early! Taxes made simple!!

Bridget truly saved me after having some terrible experiences with previous tax services. She is…read moreincredibly thorough, knowledgeable, and patient. She took the time to explain everything clearly and made what initially felt like a very stressful and overwhelming tax situation feel manageable. I really appreciated how she put me at ease and made sure I understood what was going on every step of the way. It's clear that she genuinely cares about her clients and takes pride in doing things correctly. I'm so grateful I found Bridget and would highly recommend her to anyone looking for a knowledgeable, trustworthy, and caring tax professional!

This tax from is just wonderful to work with. We have used the service this past 2 years. We will…read morecontinue using them. Bridget is so knowledgeable. Whenever I've sent her a message she gets back to me in a timely manner. If anyone out there is looking for tax preparation or financial services contact this fi you won't regret it.

I have used Ameer N Khan CPAs the past two years and it has been an amazing experience. Smooth,…read morequick, and very responsive! Highly recommend them to anyone in the Bay Area!

I appreciate that he's prompt in assessing whether he can help me & gave me recommendations of…read moreother professionals who are more suitable. Thank you so much.

Silvia is always extremely helpful and kind. Tonight I spent about 45 minutes for an appointment…read morewith her that was supposed to be 15 minutes and I truly appreciated it and learned a lot. I can always count on a prompt response from her. Thank you!

I've tried calling and emailing several times with no response, so I stopped by the office today…read more Their sign is gone and another company is now using the office. I asked someone there, but they didn't know what happened either. John, Samantha, Mason, or Luiegy, if you see this, please call or email me back. I need your help. Giving 1 star for now, but you guys have always been awesome in the past. I'll gladly update my review once I hear back from you!

Switched to Easy Tax Service this year and I'm so glad I did! Lily was hands down amazing to work…read morewith--super knowledgeable and incredibly easygoing. She has a way of explaining things that just makes sense, even if you're not super tax-savvy. One of my forms came in late and she had no problem helping me file an amendment. Super helpful, super patient. I'll definitely be coming back to Lily for all my future tax needs. Highly recommend her if you're in the area!

Their service and expertise never disappoint you. Return customer for the last four year for their…read moreexcellent service.

I FEEL ABANDONED! I received an IRS notice for discrepancy for a prior year filing. Panicked, as…read moreI've never received any type of IRS letters/notices/audits before, I quickly contacted Neil for help. I left a message in the client portal, emailed twice, and called multiple times to a voicemail that doesn't accept messages. No response at all. Very unprofessional! After review of my taxes myself, I discovered that Neil made multiple mistakes. Missed amounts that were on the financial forms I submitted. Just sloppy work on his part. I trusted him & had been a loyal client. My bad for not thoroughly double checking his work, but his bad for not double, triple checking the numbers as a tax professional. This is an honest review & I'm hoping to save others from him. If you ever get audited, he'll ghost you & you'll be on your own.

I'm very disappointed with the lack of professionalism and communication. I scheduled an…read moreappointment with Neil last week to meet in his office this past Monday at 9 am (a date and time that he suggested). When I arrived (no more than 4 minutes after 9), the office door was locked, and no one was there. I double-checked the suite number, asked someone in the building if I might be in the wrong place, and still couldn't locate him. I called twice with no answer and couldn't leave a voicemail because the mailbox was full. I also emailed to let him know I was on-site and trying to reach him, and I received no response. I then tried contacting him through the online tax document portal chat function (which he instructed me to use to upload my documents), and still no response. I took time off work and used PTO to make this appointment. Given that I was asked to upload sensitive personal information (driver's license, SSN, and tax documents), being completely ghosted at the last minute is unacceptable. I would not recommend a tax professional who confirms an appointment, is a no-show, and provides no communication.

Shiela is fantastic! She is incredibly professional and knowledgeable/helpful regarding tax codes…read moreand procedures. Truly a gem. My family and I recommend her services without reservation.

Ms. Shiela and her team are hands down the best tax preparation services we've ever utilized. She…read moreexplains everything well and gives you tips on what and how to prepare for the next tax season. Everything is done promptly and she can be reached readily. The only regret is not knowing about her office sooner, we could've saved a lot more money and headaches from our previous EA.