Silvia is FAST. Like "blink and your W-2 is already entered" fast. On top of that, she is insanely…read morefriendly -- the kind of friendly that makes you forget you're talking about taxes and not winning a small lottery. I walked in stressed, confused, and fully prepared for emotional damage. I walked out calm, informed, and weirdly happy??? Who has that experience doing taxes?? Silvia explained everything clearly, moved with purpose, and treated me like a human instead of a number. No nonsense, no attitude, no wasted time -- just competence and good vibes. If you want your taxes done right, quick, and without questioning your life choices afterward, this is the place. I would give 6 stars if Yelp wasn't scared of greatness.

While there are some positive reviews now but don't get surprised by IRS letters a few years later…read more(see the photo), I had a very different and costly experience. Despite being told my 2019 tax returns were handled and filed by Jonathan (See photo), I discovered in 2024 via an IRS letter that they were never actually filed. After confirming this with the IRS, I had to hire a CPA to resolve the issue, resulting in significant penalties and interest. Also spending time and effort for this mess. I spent a lot of time speaking with the IRS many times. Avoid this company at all costs. I dealt with Jonathan, Samantha, Silvia, and Mason, all of whom were unresponsive and unprofessional. After dozens of calls and emails, they finally refunded my filing fee ($1500) but refused to cover the heavy penalties and interest their negligence and obvious fault caused me. I hired the lawyer to file lawsuit and will also report them to the IRS. I am also in contact with other victims of not filing (listed below) to join my lawsuit. My lawyer told me that they had multiple businesses with bad reviews and reputations in LA before they started business in Norand California. Don't let them scam you too. AVOID HERE. I will post my progress of my actions. Please see reviews from these people Jessie S review from Jun 13 2024. Zhang D from May 08 2023 Susan M from Oct 2 2022 Nunya S from Apr 24, 2021

Stanley and Sandeep are an awesome help! I reached out with a question about income taxes…read more Stanley connected me with Sandeep and Sandeep called within minutes to provide support. Excellent service. - Eric

I attempted to use A To Z Tax Services a couple weeks ago…read more I called ahead to schedule an appointment with an accountant named "Huey" for 1pm. I arrived on time, but I was greeted by a young man named James, who I believe was an assistant. He informed me that Huey was still out to lunch. Unfortunately, his extended lunch was more important than attending a scheduled meeting with a new client. James was very helpful and professional in assisting me with the intake of my tax documents. He took my information, and told me that I would receive an email notifying me of any additional documents needed. I went home and waited for the email. After about a day, I called the office. It went straight to voicemail, and I left a message asking for the email I was told I'd receive. Unfortunately, I didn't receive any email, so a couple days later I called again, got the voicemail, and left another message asking for a follow-up. I've received zero communication back. Disappointingly, this was a total waste of time for me, and despite the positive reviews I read on the Yelp.com page for this business, I was totally ghosted by them after investing my time in trying to become a new client of theirs. Unless you enjoy wasting time and being ghosted, I do not recommend this business to any new clients. Update: About a week after writing this review, the owner of the company contacted me. They admitted to everything I wrote. Their excuse for Huey's extended lunch was that he had a stroke, and their excuse for not returning my calls was that they were having a new carpet installed. They then tried to bribe me into deleting my review by offering to do my next year's taxes free of charge. Attached is a screenshot of the text offering the bribe. Trying to bribe a client to pull an accurate review is a dishonest and shady business practice. All the more reason to avoid this place.

Their service and expertise never disappoint you. Return customer for the last four year for their…read moreexcellent service.

Switched to Easy Tax Service this year and I'm so glad I did! Lily was hands down amazing to work…read morewith--super knowledgeable and incredibly easygoing. She has a way of explaining things that just makes sense, even if you're not super tax-savvy. One of my forms came in late and she had no problem helping me file an amendment. Super helpful, super patient. I'll definitely be coming back to Lily for all my future tax needs. Highly recommend her if you're in the area!

Such an elite team here at Flex Tax and Couslting! Alex and Will helped me on the establishment of…read moremy non-profit organization. They are efficient on the process and gave me all the advices that I've missed! I learned so much from them! They provided top-notch experience that I've never had with other consulting group! The price I paid for definitely worth it as they pointed out things I need to pay attention on and avoid pricy mistake.

I spoke to someone over the phone. I was trying to make an appointment. Then he started asking a…read morelot of questions. He then said I needed to sign a declaration and I had to pay $500+ in advance. Never in my years of filing taxes I've been asked for this. I suggest people do their research before getting caught with scammers. Ask before you act.

This review is long overdue as SK accountancy has handled our taxes for businesses and personal for…read moremany years. SK's support and ability to communicate is very much appreciated. The staff is attentive and willing to meet when needed. Great job to Sam and his staff. We will see you next tax season!

Sam helped me with a tax matter related to IRAs that other's said no to when I requested help for…read moretheir services. He explained to me my options as opposed to watching videos on Youtube gave me mixed answers. I highly recommend.

We scheduled a zoom call with Gary for some advice and to determine if we should use his services…read more He answered all our questions open and honestly, guiding us in the right direction. If the need arises to use a CPA in the future, I wouldn't hesitate to call Gary again. Thank you for your advice, Gary!

Gary was very professional and very helpful. Went over and beyond my expectations…read more Gave really great advice and took his time to explain it well. Would recommend!

This is the second year i have went here to get my taxes done. They are affordable, fast and…read morefriendly. They always give me a good refund!

Very professional and knowledgeable, helped us file 4506-T for client in a very short period of…read moretime, would use again, 100% great service.

I've been a client of Mickele for almost 5 years and she has done a great job on my taxes every…read moreyear. Definitely recommend!

I've been coming to Mickele for several years now. She's helped me navigate some relatively…read moreconfusing and tricky tax situations. Highly recommend!

The best customer service possible. I have used Martha's tax services for the past 8 years and my…read moremother has done her business taxes for over 20 years. Not just top notch service but ver knowledgeable and takes time with each individual customer for any questions or concerns they may have. I am truly pleased and thankful with the services. Thank you Martha and the whole team!!

Martha is Super helpful, we Been doing our taxes since 2008 , I did my taxes 1 time with someone…read moreelse wrong idea , had to pay over 5k back to IRS . Thank you Martha and her team.

Chris is very knowledgeable and provides exceptional customer service. She always takes her time…read moreto answer my questions. I am very pleased with the service she provides. I highly recommend this business!

Chris did my taxes for two years and seemed great, then I recommended her to my mother...she made…read moreseveral major mistakes including adding a 0 to the property tax amount (ie mom paid $3,000 in property tax and she put it as $30,000. She then refused to fix her mistake (or rather said she would help file the amended tax return and then stopped responding completely). Very very unprofessional, please think twice.