Love that the staff are wearing masking and staggering the appointments. Excellent…read morecustomer service ... have been getting glasses and contacts here for years. Would definitely recommend.

Had my first eye exam here this week, Dr. Patel and her staff were excellent very friendly and…read moreprofessional, I will definitely come here for all my eye care needs!

Austin was so friendly and helpful for both me and then my daughter when she needed help picking…read moreout frames !

I've been seeing (!) Dr. Arey for over twenty years--that speaks volumes. He's very professional…read moreand his kind manner always makes me feel welcome. Office staff always cheerful and supportive. And TODAY...Lina helped me select frames. She was very patient, a good listener and the best part--she is very perceptive as she knows what frames could look great on you. It's rare to find this kind of assistance. I walked out very happy with my selection!

We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

I have passed this eye doctor a zillion times but never stopped in. I called to inquire about an…read moreeye exam as well as a contact lens exam. I was pleasantly surprised to hear that $110 without insurance would get me both exams. The Dr is not in on Wednesdays so I chose a Saturday morning appointment. This location is next door to UPS store and Baskin Robbins. You can see it off the street clearly. It's in the same shopping plaza as Chipotle and Sprouts. The parking is free and plentiful. I always dread going to any doctor but I knew that I needed a new prescription. My last eye exam was at America's Best during the pandemic so I was a year or 2 behind. This experience was one of the best Dr visits I have encountered. Dr. Boyd was extremely knowledgeable and polite. My wait time was minimal. And I received 3 different contact samples with pretty clear instructions. They do sell eyeglasses and if you don't have insurance.. it's 30% off the frames. I definitely recommend this place. The level of care is superb!

I can't say enough great things about Complete Family Eyecare & Optique. From start to finish, my…read morevisit was seamless and professional. The office is spotless, well organized, and there were no long wait times which is so rare these days. Dr. Krishan Bhima is phenomenal. He took the time to truly listen to my concerns, explained everything clearly, and got to the root of the issue with a solution that was tailored to me. His bedside manner is kind, calm, and never rushed. You can tell he genuinely cares about his patients and their long term eye health. With his extensive background and years of experience in the Atlanta area, I felt completely confident in his care. Chris Jones, the office manager, is also a true standout. Her years of optical experience show in the way she communicates and supports both the team and the patients. She is knowledgeable, honest, approachable, and goes above and beyond to help you navigate your options. You feel like more than just a number here. I highly recommend this practice to anyone in the Cumming or North Atlanta area. It is rare to find a team that combines professionalism, warmth, and real expertise but this office does exactly that. I will definitely be returning and referring others.

The first thing i did was take advantage of the highest allowance, $500 for Medicare Advantage…read more The thing i didn't like was that you have to go the a retail optical shop to pick out the frames, and that's another trip! I wish they would have told me at time of booking because I didn't allow time after visiting I don't like unexpected inconveniences especially when i would not be in that area for another week. I just wonder what other unexpected inconveniences I would recurve there so I switched to Humana.

Never go here! I was in for an eye exam. They wouldn't give me a copy of my prescription. I went…read moreto ask for, the optometrist only wants to share the info. He's never available. Every time I walked in I'm told "he just stepped out" They are snobby about it. The optometrist is snotty. All the frames are cheap and if you don't buy frames from them, they'll hold your prescription hostage!

I decided to come here based on some perks offered by my company's insurance and had a great…read moreexperience. The woman working the desk when I came in was extremely helpful and answered all of my questions to determine the best options for me and what that cost would look like before we made anything official with the purchase. Once I decided to purchase, the process was quick and painless and I was told 7-10 business days until they would be in. I was surprised then to get a text less than a week later (including a weekend) that my glasses were already in for pickup! Swung by on my way home from work and sure enough they were there and fit perfectly - didn't even require adjusting somehow. The only thing keeping my experience from being a five star is that the selection of glasses is a bit small, so you could have some issues finding a pair you like here; however, I was fortunate to not have any issues there this visit.

I had a very disappointing experience with North Point Eye Care. I called to check my vision and…read moreorder glasses, but the assistant told me I was not eligible for their services. After discussing with my insurance provider, they confirmed that I was indeed eligible and even called North Point Eye Care to clarify. When I called back, the assistant said she would return my call, but instead, she just texted me. Without scheduling an appointment, she started telling me that they would not offer any refunds if something went wrong with my order. I explained that the office should stand behind their services and provide a refund if there are any issues, but she refused to provide service and insisted on their no-refund policy. This lack of accountability and refusal to guarantee their work is unacceptable. I strongly advise others to avoid North Point Eye Care, as they do not guarantee their services and do not prioritize customer satisfaction.

The service and care at North Point Eyecare is outstanding. I have worn contacts for 50+ years…read more Dr. Le provided an exam and explained what the condition of my eyes like no other before her. I believe she genuinely wants to provide quality care and she does! I would recommend her with no reservations. You will not be disappointed.

Excellent customer service. Very fast to get glasses made. Always professional and helpful.read more

Truly an excellent place, an extremely thorough exam which was a bit non traditional in the sense…read morethat they incorporate a tele doc. It was a bit of an adjustment, but definitely a fresh approach to an eye exam. Many tests we have not had before, which we liked because that means more analysis on your eyes than the average eye exam. The team of women are really on top of everything. We put lenses into many pairs of glasses and they came out beautifully. Go here!

I brought my son in for an eye exam. He is a catcher in baseball and has been having some trouble…read morepicking up the ball until it gets closer at times. I came to this location for my exam and my wife did as well. It is a nice location with nice areas, clean rooms, up to date equipment, good doctors, and a wide selection of frames. We came in, waited a beat, got taken back and went through the exam. Then the doctor took the time to explain what the results were. Not just gave them to us... he explained them and made sure we understood... a rarity in our world of physician care these days. We selected frames and went through the process in short order... A great location that I just wish was open on Saturday!! Obviously we will be back... I made my next appointment for January already.

The staff was extremely welcoming and friendly in every aspect, from taking my appointment over the…read morephone to checking me in/out, the eye exam, and helping me find my new glasses. Very knowledgeable staff, answered all of my questions, and guided me every step of the way. Dr. Dicus was amazing, very comforting and professional. She took the time to explain the process and results of my exam in a very logical manner, I never felt rushed. After having very poor eye exam experiences somewhere else, it was a very pleasant surprise to see how smooth the process could be with the right optometrist. This was my first time visiting Alpharetta Eye Clinic, but they are clearly focused on delivering a great Customer Experience, and they nailed it!

Really have enjoyed my experience here 2 years in a row. Friendly staff, fun selection and…read moreproducts received in about 10 days. Will definitely be back

I really don't like this place, and after bad experiences, I then remember why. Customer Service is…read morenonexistent. No one responds to email, people don't call you back and when you go in, no one can help you. There's too many other places where you don't need to bother yourself here. Over= it sucks!