Twice in two weeks they were out of ice cream or a flavor. Things going down hill time to find new ice cream shop

I've been living away from Winter Haven for a few years, but always enjoyed visiting Andy's when I was around- until today. I don't tolerate roaches so brazen that they crawl across my plate of burger & fries. I'm done here. read more

First-A Revision Andy's only takes cash. No credit cards. Listen to me...CASH ONLY! Avoid the "please-accept-my-child-as-collateral" hustle to an ATM. Bring old-fashioned greenbacks. Second-A Review-Ice Cream Ice cream is the best reason to visit Andy's. It's homemade perfection in at least 15 different flavors that can be made into every frozen concoction known to man. Ice cream orders are available inside in the diner, at the inside counter or at the walk-up window. Be prepared to wait at any of these portals to ice cream bliss...perfection takes its sweet time here. Third-A Review-The Non-Ice Cream Food The menu in the traditional, laminated paper sense coupled with the hand crafted "menus" hanging on various walls offer everything from cheeseburger (1/4 to 1/2 pound) and fries to liver and onions (why even bother with that nonsense) to assorted fish food. Our group had cheeseburgers and fries. The fries rank up there in fry supremacy. Big, crinkle cut fries that are perfectly crispy on the outside and potayoey soft in the middle. Ketchup squeeze bottles give you control over just how much ketchup you need to make these perfect. Ketchup is such a personal thing. The consensus among burger eaters (you laughed, didn't you? If not, read that again-it's funny.) is that these are yummy cheeseburgers. Char-broiled with real hamburger. Be sure to read the menu carefully before you order yours "all the way." Or you can at it safe and just order it "plain Jane." Overall, a great companion to the whole burger, fries and a shake meal. One in our group ordered a chili dog. He said it would have been better had they left off the American cheese. I hate chili dogs so I will take his word for it. Another interesting purchase point at Andy's are the t-shirts. My brother is named "Andy" which naturally means he is required to own a t-shirt from a place that shares his name. (I don't know--is this just our family or do others do this too?) So, during our meal, we discuss what color. Choices were traffic-cone orange, toxic-waste green, Wal-mart grey, Christmas-red and black. We decide on red. Waitress comes back and says there are no reds in a medium. Back-up choice, black, also a no go. Third choice, grey, also a bust. Then a woman, who measured in at no more than 54 inches, brings a green medium. As we try to ask a blue one we saw in an employee, she proceeds to tell us with great volume and vigor, that the green is the best t-shirt on the planet and there's nothing else we could possibly want more than a green t-shirt. Her tone suggested that what she really meant was "you are going to take this f----green t-shirt and you are going to love it or so help me God I will put you in the ground." So, we happily bought the bright green t-shirt. Andy loved it. Ice cream is superb. Burgers, fries and shakes are perfect in their Americana but skip the macaroni & cheese at all costs. Trust me...skip it. Do not be choosy about the t-shirt. read more

Everything on the menu at Andy's is good, but it was what wasn't on the menu that turned me off. After I was finished with my ice cream, I asked for a glass of water and discovered that it was unfiltered tap water. Just what I didn't need, a glass of chlorine. I figured that if Andy's really cared about their customers, then they would have served filtered water. That was 10 years ago and I haven't been back since. Hey Andy, if you have filtered water now, let me know. read more

Andy's is the best home diner from the 50's ever... food is great... service is great... just pure family fun atmosphere... Even if you just want to stop for ice cream... you will love this place.... read more

I have loved Andy's for decades. I have noticed a slight decline in quality over the past 10 years. What was to me a solid 10 burger in the 70s, 80s, 90s, 2000s, became a 8.5 in the 2010 years. Still fantastic considering how the quality of Burger King burgers have slipped from a solid 8 when it was really flame broiled, to a 5 this last decade. Point is, I bought a half pound Burger Basket to go yesterday. Got it home (used a pro style quality hot/cold Pizza bag to keep it warm. When I smelled it, and looked at the burger, the burger smelled different in a cheap meat kinda way. The texture was also different than usual. I bit into said burger anyway, and sure enough the taste was terrible. Now I've had a few burgers in the past there that were kinda dry, but still edible. This burger, I forced myself to eat 1/3 of it before I couldn't take it anymore. From the looks of the meat and taste, it tasted 2 steps below Choice meat. I hope this was just a question of a burger cooked earlier sitting and under a heat lamp and recycled later for my sandwich, instead of the norm. I would give this rating zero stars if I could, however I will give it 1 star. I will try them out again in a couple years, and hopefully the quality will improve to past glory standards again so that I can revise my rating to more stars. read more

Andy's Igloo - Something was very off on the taste and texture, hopefully it's a one time issue. - American Near Me - Winter Haven, Florida

I adore Andy's. I adore going up to the window, trying to make a decision from the scores of different ice cream favors, some of which are obscured by the specials written out and taped on the inside of the glass. I love paying just a couple of dollars for a huge plastic cup of really really great ice cream and then sitting on a bench outside with the warm wind blowing and the sound of cars driving by. I love watching the waitresses give their regulars hell (and vice versa) while sitting at the bar, or hearing the staff all of a sudden singing Happy Birthday to someone in the back and watching the whole restaurant join in. Maybe some day I'll eat a real meal at this greasy spoon and decide I love it somewhat less, but for now I adore every thing about this humble little igloo among the warm madness (well, except the parking). read more

How can you not love this place? It's so charming and brings you back in time. Great burgers and shakes ( butterscotch yum). I used to go here all the time when I lived in WH! read more

So this is one of those old timey restaraunts. When you walk in it's almost like going back to the 80s. They make southern style food but in my opinion not that great you can find way better in other places. Now if you want some good sandwiches and you dont want to break the wallet then this is a good place. They have many select style sandwiches and good burgers. Now if you come at breakfast or lunch time be prepared to wait especially when the Yankees are down there kitchen is small and it takes awhile for the food to come out even if you are just getting a sandwich. The waitressing staff is good depending on who is working they work together so you will have many different waitresses at your table but your drinking glass is always full. They also have a curb window if you call ahead. Now they do have ice cream attached it is pretty good but a little pricey in my opinion but around here there isnt much of a choice. So if your looking for a small place to get a sandwich with some good tea then you should head over read more

Amazing little diner. Incredible prices, great service, and out of this world ice cream. Don't forget to bring cash! read more

Oh Andys, how I've missed you. I love how it still has the same feel and charm. Cash only, but it's pretty inexpensive, 20$ is almost enough to feed 2 people. Ordered the burger basket. The burger was well cooked, juicy, and seasoned nicely. Fries were golden brown, yet soft and pillowy on the inside. Tried a hot fudge malt for the first time and it was awesome, I'm hooked. Want to try breakfast sometime. Service was great, everyone was very attentive and seemed genuinely happy. Can't wait to go back. Sad they're closed on Sundays, but appreciate it as they are a family business. The ice cream window is still open though for those shake cravings. read more

Will not go back to a frozen hamburger, cold fries and they are not up with the year. They do not take Visa or any type of card but you can be charged a 4.00 dollar service fee to take money out of their ATM machine. Not very good service read more

Good neighborhoody burger/fry/diner/ice cream place. Don't let the horrifyingly racially insensitive picture of the grinning native at the entrance scare you, for the most part these are people who just don't know any better (I personally can not believe there is still some sort of a home team here with that for the logo...are there some kids in Mammy football outfits that I have not yet seen...why do some areas remain stuck in time) . 75% of the people here seemed to know each other already from frequent dining. There was an older couple behind me who had several of the servers stop and sit to eat WITH THEM, the older lady alone with an ice cream cone putting out presents for all the staff members, and the older gay couple, one half of whom had on near inapropriate-length short-shorts but who joked loudly with staff over ice cream. The prices are really really good (CASH ONLY) we each had a shake and a Buger Basket (includes slaw and fries) it was $15, The food is above average, its not write home special, nothing is unique, there are no unique flavors or spices here. BUT its good safe food...its well cooked...its REALLY cooked (no microwaving, everything is fresh, nothing is over salted) portions are enough, but not too big and the ice cream (there is a little window outsode for to-go and dessert only seekers) The Ice-Vream here is the star of the show, they have 12 flavors of shake, and all kinds of crazy huge sundaes splits and concoctions, some that are invented and written down as daily specials taped on the walls. All in all for the price its perfect, If I am looking for above average fast food when I am down this way again I will definitely return. Cash Only...Dining Room CLOSED on Sundays (I presume for Jesus) read more

Food quality is as expected. Got charged 1.90 for kids sized orange juice. Way over priced. Not best value in town.

My family has come here ever since it was open!!! Just a massive family tradition! Now of course the burgers are amazing, but I also incourage you people to test out the fried shrimp and other things. Any type of dessert is to kill for so have at it. This place will always have a special spot in my heart. read more

Favorite hometown restaurant. I always order the super burger basket. And the ice cream and milkshakes are always on point. Be sure to bring cash on you because they do not take credit/debit! read more

Remember, Andy's Igloo does business clearly and openly as a "throwback era" diner and ice cream place. With that viewing filter, they get a solid five stars. I see most of the reviews here center on burgers and ice cream. Fair enough as those are signature items for Andy's. And remember, everyone has their own preference on ways burgers are served. I've strayed on the menu and gone for the open faced roast beef, the grilled pork chops and the grilled tilapia and not been disappointed.....especially when noting the price point for the entree and two sides is an astonishingly nice $6.75 or so at this writing. Tonight the roast beef was nicely tender, the gravy was just right and the whipped potatoes tasted great with just the right amount of sour cream whipped in. Green beans are in season in Florida now and I was amazed the "side" was the equivalent of a cereal bowl "fresh snapped" serving size.....and not laden with bacon fat as some places do. I added a touch of butter to melt in the hot beans, and seasoned nicely to personal taste with salt and pepper. The applesauce portion was the same bowl size. And the whole nicely prepared huge portion was just $6.75! Amazing. Aside from the food quantity, quality and price, the attentive service was great. Tonight several girls were working the floor pairing up on service, as well as the owner. Our glasses were refilled often, our contentment with the food checked by more than one and in a way we did not feel we were being interrupted in the table conversation. My wife's dessert was some healthy portion mix of two ice creams, caramel, chocolate syrup and pecans and I was pleasantly shocked when the check charge was just $1.80. $1.80! It's a super atmosphere to take very young kids, High chairs with good table seating angles were plentiful this evening There were high school aged couples on dates as well as senior snow birds in the crowd this evening. Now living in Southwest Florida we were just passing through on our way to DisneyWorld and made it a point to check out the place we first discovered for the adjacent ice cream stand a few years ago. Andy's Igloo hits it out of the park for what it purports to be....a nice quality warm feeling diner for all kinds of people, a page out of Americana. Just to look for a negative to mention, the only possible downside for me is that when I went in the first time I was thinking of having a beer with dinner, but no alcohol is served. As it turned out, that was just fine with me when all was done. read more

One of my favorite restaurants, i go there every once in a while. And one of the workers, still remember my favorite shake, and how i like it. I highly recommend this place. read more

A quarter pound burger with fries and coleslaw for $5 really can't be beat. Their burgers are homemade and tasty, and the crinkle cut fries remind me of my childhood. In addition the shakes here are great. Of course when I have a shake I am too full to finish my meal but...it's worth it. This place is a Winter Haven institution, and it feels like a great homey place. It definitely packs up quick for dinner on the weekends, so either come early or late if you're visiting on a Friday, Saturday, or Sunday. My favorite shake is the hot fudge with chocolate ice cream. Chocolate overload!! read more

Good no great food only bad complaints it's all ways jam packed lol but that's not a bad thing necessarily and they don't accept debit only cash great ice cream get the coconut ice cream with hard chocolate it's delicious read more

NOT if you want a Sundae. Ordered a Walnut Sunday and got ice cream delivered in a plastic cup with walnut syrup at the bottom and crushed peanuts on the ice cream and a little whipped cream ... all for $3. Down hill a long long way from what it was 50 years ago. Stick with the hamburgers which are good. read more

This was a great little find on our day trip to Winter Haven. They had a ton of flavors and the ice cream was delicious. The staff was not knowledgeable about the contents of the ice cream and having a gluten allergy made ordering challenging, but I stuck to Watermelon Sorbet. Wish they had a bit more outside seating for their customers. read more

The food was OK. The fruit salad milkshake I had was good. The portion size is good for the price. Staff was friendly and frequently checked on me. The only turn off for me is that cash only is accepted. Makes it worse is that no one said anything until I got ready to check out (I had even dropped my card and one of the waitresses picked it up for me but still said nothing). I NEVER carry cash. I come from a big city with pick pockets and a debit card I can cancel but lost cash is forever. In these modern times it's a wonder they haven't switched over to accepting cards. It was very inconvenient to have to use the rather pricey $2.50 ATM (plus the fee my bank will undoubtedly charge). Probably wouldn't come again unless I just happen to have cash on me instead of having to go out of my way to get to the bank. read more

Awesome food, great prices, a real treat.

Good grease pit. Had the milk shake with a big burger with chili fries. The prices are very very affordable. The foods quality doesn't suffer much from this which is surprising. Good truck stop style grease pit that serves old fashioned burgers, fries, and milkshakes. One bit of advice is bring cash to the place or they will force you to use thier in house atm machine with the crazy fees so they bank on you twice. read more

Excellent locals spot. Memories of 50's drive-ins. Stopped for dessert after dinner. WOW! Ice cream floats and sundays. CASH only but has ATM. read more

Just waited for a table and because someone they knew comes in they get seated. Be aware they play favorites, two other groups were sat in front of us just because they were larger. Nice to know a business can afford to lose regular customers just because we were not "favorites". Don't go there if you are looking for a place where you will be valued as a regular. They do not care, we had been going there two or three times a week but no more. read more

One of my favorite hometown restaurants! The burgers are great but the ice cream is to die for!

Couple of years ago, I had my first ever experience here. It was sometime in the afternoon and I brought my children. My husband was at work. My daughter got the chicken tenders. She said they were ok. I had a Cheeseburger with no cheese. It was dry. The meat tasted like leather. My kids liked it though. I did too. I like leather. It's all I wear anymore.My son got Buffalo Cauliflower Bites with coleslaw. We all got ice cream for the road. We all spilled our respective ice creams. The week after my husband divorced me. I went there and got everything my kids got. Even though I hate coleslaw with a passion, I ate it all. read more

Andys is the best place to come for ice cream. And a reasonable meal, but sometimes the service is not always the best. The servers are friendly and do there best. read more

Cash only. Food tasted great. It was really packed inside. Super loud. I couldn't wait to leave. Burger was tasty but "regular" size left me still hungry. Desserts looked good but didn't feel like waiting any longer. Way too noisy in there. read more

Cant beat the food for the price. Step back into the 50s or 60s for a meal in an old style diner. Shakes are awesome. Love that they still are flyimg the Tribe colors. If you are in Winter Haven and want an old time burger bring your cash (no credit cards) and go to Andy's. read more

Classic 50's diner. Famous for burgers and shakes. Family and kid friendly. Dine-in or take-out window. Used to be CASH ONLY. Not sure if it still is. read more

As a fan of the dive diner this was a great find. After a day of road cycling we were not dressed to go into a chophouse so Andy's was it. Wife had a burger and fries and I had the ham steak, side salad and corn. Total bill was less than a single lunch at a chain restaurant. Cash only but there is an ATM inside. The help was friendly, the owner was greeting everyone and making sure her staff were being attentive. read more

Great fifties-style diner with good food and very reasonable prices. The malts are the old-fashioned kind made with real ice cream! I'd give it five stars but the booths appear to be from the fifties, as well. They are old and uncomfortable. Next time, I'll pick a table instead. read more

Andy's is a staple of Winter Haven. Their recent remodel certainly helped give it the old fashioned diner feel. The menu contains classic diner foods, but the ice cream is what Andy's is famous for. Although there is nothing "special" about the ice cream, it's a throw back to Americana and classic window service rather than the stale counter or drive-thru service we've become so accustomed to today. read more

Great ice cream, yummy onion rings. People brag about the burgers. I found them to be just average. Only gets 3 stars because they are cash only. There is an ATM but who wants to pay the fees for that. read more

For people to have a PEANUT ALLERGYdon't go here, there's been multiple times where I've gotten a milkshake and have a chuck of peanut better or even an entire nut in it. I called to ask how they clean their machines after each use to see how well they do it and the girl had SO much attitude and said they only clean their machines every night and not in between each use...... good thing it was in mine and not my boyfriends, who is fatally allergic to peanuts. Y'all are the worst. read more

My 8 year old said it was the best Oreo milkshake... what else left to say. We went back in March.

The food here is great but the service late at night sucks. Our waitress gave us the check without even asking if we wanted dessert or another soda refill. THEN SHE WENT HOME with out so much as a word to us about who to ask for anything else. We sat wondering what was going on for 30 mins then asked where our waitress was and was told she went home while still not getting a refill. We did get to order a banana spilt which was good. But even after an hour had still not gotten a refill until we told them to just give us to go cups and paid and left without leaving a tip. We won't be back. read more