My wife, daughter, and I needed a late afternoon pick me up. My wife got two scoops of vanilla in a waffle cone, my daughter vanilla in a cup with malt, and I got a small cake cone of vanilla. Sounds kinda boring but delicious. The smalls were more than enough for us. I'm not sure I'm a fan of the thick custard cream but I had no trouble finishing mine. Service was indifferent and perhaps even cold (no pun intended). The person behind the counter was working alone doing it all. I understand. read more

Andy's Frozen Custard - Can't miss the sign. - Ice Cream & Frozen Yogurt Near Me - Sevierville, Tennessee

Long line. Slow service. Not much custard for the price. Didn't have any chocolate. read more

I tried the goey butter cake concrete which was very delicious; all the flavors were well blended and the consistency was smooth. It was easy to order and they had a few benches available to sit but they don't have an inside for customers. My only issue is that they don't ask for your name or give you a number after you order; they just call out what you ordered. It is a problem when two people order the same thing. My sister's order was taken by someone who ordered several minutes after her so we had to wait longer. They need some type of order system so people can't cut in line. read more

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From out of state. Never tried Andy's before. I grabbed a small concrete Gooey Butter Cake. Wtf. First off, my blood sugar spiked after about two bites and I felt like I was floating. Secondly, I am not sure how anyone could possibly consume a large one of these...or even a medium. Thirdly, it was dang good. Although, I felt the enamel sloughing off my teeth and was spitting sugar cubes afterwards. The service through the drive thru was solid and patient. Our first time, so we had to study the menu before ordering. Custard is smoother and richer than Pagan ice cream. i know that now. We don't have Andy's out where we live. Part of me is grateful for that. read more

Andy's Frozen Custard - Killed it - Ice Cream & Frozen Yogurt Near Me - Sevierville, Tennessee

To-die-for custard. Really long hours so come early or late to wait out the lines. Everything is great, but get a jackhammer if you haven't been before. read more

Extremely fast service. Perfect price, amazing ice cream tasted great. No issues. Kinda crazy to get out of cause of the intersection

As a local content creator here in Gatlinburg The Gatlinburg Hussey, I absolutely love Andy's Frozen Custard here in Sevierville ans and I'm so happy they're building one in Pigeon Forge that'll be open on Monday. I highly recommend going on your next visit here to the Smokies read more

Andy's Frozen Custard in Sevierville is a must-stop for dessert lovers. The frozen custard is unbelievably creamy and made fresh hourly you can taste the difference. I tried a concrete with mix-ins and it hit every note. The walk-up and drive-through service is quick, even when busy, and staffing seemed friendly. A sweet end to a day in the Smokies. read more

They have chocolate malts! This is the first time I've seen one in years and it's SO GOOD!

Custard was excellent. Prices a little high and menu is limited. The kids wanted more choices.

Delicious custard at a good price. Download the app! My son had the James Brown and my husband had chocolate.

I will rate it 5 for service, and drive through ambience. But as far as food, it's a 5 star if you put a high value on amount of sugar in your ice scream. read more

Let me start by saying that we do really love Andy's Frozen Custard. This evening, however, the service was horrible. Despite being very clear on my order, I was given a vanilla custard when I ordered chocolate. I was nice about it and simply stated that I ordered chocolate custard with almonds. The person assisting me looked annoyed and turned around to tell the other workers and they all looked annoyed. A few minutes later I receive a chocolate custard cup with crushed peanuts. I mean this is not earth shattering stuff, I know. But how hard is it to fill the order as requested. I guess the Universe is telling me I really didn't need that cup of frozen custard after all! read more

this place is way over priced , bought 2 small concrete with a coupon was $17.46 a small is equivalent to a little over a cup

Puddin' my order in and got it in under a minute Mistook this place for an in n out burger and walked away satisfied and not the least bit disappointed. read more

Andy's Frozen Custard - Deli-shush - Ice Cream & Frozen Yogurt Near Me - Sevierville, Tennessee

We stopped by for a late night snack before heading back to our hotel room and had some very delicious custard. I had the Almond Delight and my wife had the Texas 2-Step. Both were very delicious. Friendly workers and very clean. Wide selection of delicious treats will leave you wanting to come back again and again for more! read more

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Not worth the money very little custard for the money. culver's is opening soon. They will have to change if they want to stay in business Culver's custard is better and less money. read more

Frozen custard! We made a late night stop at Andy's and wow what a treat. It took us about ten minutes to decide what we wanted because everything sounded amazing. They have a drive thru or a walk up window to order. We walked up and ate outside sitting on one of the many benches. We decided on the AJ AlmondDinger which is vanilla frozen custard blended with hot fudge, almonds, Heath bar and peanut butter. So good. We ordered smalls and the 12oz portion size was plenty big. Definitely look forward to coming back next time we're in Sevierville. read more

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Must be the best place in town for ice cream, only been there twice, but they out do Dq. So many different flavors And choices to choose from. Well worth a visit. Definitely will be back again for more frozen custard/ice cream read more

Outstanding food, honestly some of the best ice cream I've ever had. Brownies were fantastic as well! Staff service was very polite and helpful. Restaurant was clean and pleasant. read more

Sooooo wonderful!!! Be patient with the Sevierville location, because they just opened and they are drawing quite a crowd. The custard is amazing! Vanilla and chocolate flavors are made fresh hourly, and you can tell. We opted for 'Jackhammers', which is custard with mix ins that has a hole drilled down the center. The center is filled with a topping of your choice, such as hot fudge, caramel, marshmallow sauce, or even waffle cone bits. It was so RICH! We are dessert lovers, and the large size Jackhammers proved to be too much for both of us. Next time we are going to try the sundaes or even plain custard. It's so good it can stand alone. There are lots of places to get a dessert in the Pigeon Forge vicinity, but few do it as well as Andy's. We will be back! read more

Andy's Frozen Custard - James Brownie Funky Jackhammer - Ice Cream & Frozen Yogurt Near Me - Sevierville, Tennessee

Was excited to see they had blackberries in so ordered a blackberry jackhammer she told me when I said the blackberries and cone crumbs are down the middle of the cup and she said no it is too hard to get it down the middle. I said then why do you advertise it that way? She said they put it on top and I said oh I remember last time it fell all over my car because they piled it so high on top with no dome lid. So I changed to a blackberry concrete medium size. Which is five or $6? I forget right now. At the cup was smaller than it used to be talk about shrinkflation I keep seeing it happen at this place at their ice cream. Isn't that great to pay $8 $10 for an item? You're better off to go to Bruster's in Maryville or Knoxville for real homemade ice cream that doesn't come out of a machine. I am going to attach a picture of the smaller cup that's supposed to be a medium concrete and you'll also see they did not even fill the cup all the way up. Don't waste your money. Go to Cruze farms it's Sevierville / pigeon forge for real homemade ice cream from fresh cream and milk or Bruster's where they give you ice cream that has real flavor and the portions are great. read more

Andy's Frozen Custard - A picture of a supposedly medium concrete and they did not even fill the cup to the top - Ice Cream & Frozen Yogurt Near Me - Sevierville, Tennessee

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Was our first time trying Andy's and we enjoyed it. We came back the next day for some more.

The custard is great! So many options. Love that it's drive through as well. Staff is great - very patient with large orders. It's great that it has an old school Midwest vibe but kids can watch ice cream being made. So many great flavors - took me back to my childhood! Definitely worth a stop in - pro tip, if you get pints to go they give you toppings as well which is great to eat back home! read more

If you are in the mood for a late night ice cream treat, DEFINITELY head to Andy's!! Park in the lot, walk up to the brightly lit sign and pick anything from the menu, you won't be sad! Hubby got the Smore mixer, I got the small (even though it really wasn't) vanilla on a waffle cone and our daughter got the vanilla concrete with cookie dough. We walked away sooooo happy that we went there. The waffle cone was the very best one I had ever had! Within 2 minutes of ordering we had our order and had such great service that we can't wait to go back. It's off the beaten path in Sevierville, but we'll worth the drive, especially since they are open til 11pm!!! read more

This custard was amazing!!! My only regret is that i didn't make it back here before leaving for home. The custard was very creamy and flavorful. Also fairly priced. read more

Andy's Frozen Custard - a person holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Sevierville, Tennessee

Some of the best custard we ever had plus the options are endless with create your own possibilities. Our custard was ready within seconds of ordering. They are not stingy with the toppings either. The fudge is top notch - thick and creamy. They didn't rush us to order, but were ready to help when we decided. They have a drive thru in addition to a walk up window. If you aren't familiar with the menu, I would recommend the walk up so you can take your time to peruse the menu first. We don't live close to an Andy's, but it's something I will always look for when we are out of town. read more

Delicious! Very much enjoyed the custard. Service was fast and staff is friendly! Highly recommended the banana split!

Deliciousness. This place is iconic. There's not much convincing you need to come here. They offer hundreds of ice cream options. Many flavors, styles, and toppings. Get outta the sun and stop by for a great treat read more

The campground we stayed at was near Andy's so we decided to give the place a try. Parking was easy to navigate, there were unique flavors, and it was not expensive. The custard was great and we were all happy with what we got! read more

So much yes. Stop on the way in and out of pigeon forge... everything is great - also it's very clean and not too messy read more

This custard is incredible! Easy drive thru and wide variety on the menu. We will be back!

Expensive and not really all that good. The chocolate frozen custard tastes weird to me but the vanilla was ok. No local discounts which sucks but it's not something I care to eat again to be honest. read more

It looks fairly new. The young man that took our order was polite and helpful. They offer a military discount which is kind. Our order arrived quickly and everything was accurate. As far as taste goes, it was fantastic. We would definitely come here again. read more

Ice cream was great. Drive through was convenient. Not like homemade ice cream but still good

This is the slowest place ever. Have to wait in like me so long. Why? How hard is it to serve ice cream custard. Go somewhere else for faster service. :( read more

Once again we made it a point to stop by for a frozen custard when we drove through the area. As always it was incredible. No complaints only I wish we had such good quality and service in Florida as we do here. It is a true gem and we will make it a point in our travels to stop by. read more

We had never heard of this place, but it is new in town, so we saw the lines outside and we figured it had to be good. It was EXCELLENT, very nice soft ice cream and it was delicious. We really enjoyed it, and will definitely be back. Great place and awesome service. read more

First time trying Andy's and was pleasantly surprised by how good the Jitterbug I ordered was. Fast friendly service. One of the few high lites of our current trip. read more

The amount you get for the price you pay is pathetic. Go to Freddy,s where you get better custard and a much better deal,