Oh my word! Best soft serve I've ever had!…read more The service was absolutely excellent. She dealt with kids in such a friendly and kind manner and answered our questions thoroughly and even gave samples of the milk to try. You cannot go wrong here - just pick your favorite flavor!

My dad was craving soft serve ice cream and this spot was close to our cabin and easy to get to…read morefrom the outlet mall. I had a chocolate shake asks it was very good. The decor and uniforms are also very cute. There is plenty of seating outside and inside has seating as well. There is a cute store attached as well.

Old fashioned soda fountain with the authentic feeling! The ice cream is local sourced and it makes…read moreall the difference. Great service

The wonderfully spirited staff made our experience so enjoyable. Stepping up to see the dip cabinet…read morewas fun and getting tasters of the many ice cream flavors helped our selection process. Their ice cream is creamy and delicious as was the cone and the aroma of fresh waffle cones is a warm invitation in.

A long time favorite…read more... Absolutely great location for foot traffic. Great menu, product, and service. As I wait for my wife, lots of customers Sometimes, she will opt for frozen yogurt over pie....

Coffee Sho across street was closed. Luckily there's coffe…read morehere besides ice cream! Got a large 16oz. It's the only size available

The ice cream is delicious, the flavor possibilities are endless, and the fact that you can choose…read morea waffle taco, cup or donut sandwich makes it even more difficult to choose dessert! Loved that we can design the flavor and then choose 3 additional toppings. Definitely a unique experience, the shop is clean, and the ice cream crafters are very helpful & patient.

The inside ambiance is a fun experience being able to enjoy watching the process of how they start…read moreand end the making of the rolled ice cream was nice! There's not much sitting room when the line is long but other than that, it depends on the time of day you arrive. We came on a Thursday at 3:30PM and it was packed. The service was a little delayed because there were not enough workers, at the time but they quickly fixed that issue when they saw how long the line was and how long the wait was for the individuals waiting. The workers were also very intentional, focused and determined to make the best of the best for you! What we ordered: Oreo Cheesecake Regular Oreo RedVelvet with Vegan Vanilla base Strawberry All of it was AMAZING! The best ice-cream in town for sure! Last year, I came to this same spot with my family and bought two ice cream bowls in one day. That's how good it is!

Excellent ice cream I had two scoops one butter pecan the other black walnut... wifey got rocky…read moreroad and black walnut. Nice and friendly good ice cream!!! Not a bunch of seating but if ur patient you will get one!!

Family stopped in for ice cream after a long day in the mountains only to discover this…read moreestablishment must have something against the US constitution, (Specifically the 2nd ammendment). Being good guys with firearms...we will patronize another establishment never to return to Mad dogs creamery again.

This place is a must-try when in the area! We were in town for the Bronco Super Celebration event…read moreand stayed next door at the Marriott hotel for 4 days. The first night we ate at the tavern next door, and wanted a sweet treat for the walk back to the hotel, so we popped in for a couple waffle cones. First, the shop is very cute and clean, and all the staff are so kind and helpful. I tried several samples before making my decision (there's SO many amazing flavors to choose from!) and decided on the toasted coconut chunk for me, and brownie batter for my boyfriend, both in a waffle cone. The waffle cones are made fresh after you order, and then filled with their amazing (all homemade!) ice cream. We both agreed it was the best ice cream we've probably ever had (cone included!) Serving size was perfect and prices super reasonable. We proceeded to stop by every single day of our trip - that's how good! During our visits, we also had the Twix, Reese's, cookie dough, and samples of Tennessee turtle, caramel bear tracks, and coffee brownie. All were amazing and so hard to decide! On our last visit, the owner came out to chat with us & meet our pup (we had taken it to go each time and sat outside to eat since we had our dog with us). She was so sweet and clearly passionate about creating not only an amazing product, but a great experience overall. We are already excited for our next visit to the area so we can visit for ice cream every day again!! Don't miss this amazing family owned local spot!

What a beautiful, quaint little ice cream shop! Ice cream is homemade - tastes fresh and delicious…read more Waffle cones are also freshly made AND can be made with different flavors. We had a few of the sorbets, dulce de leche, Oreo ice cream in waffle cones and cherry ice cream in a chocolate waffle cone. Very friendly service. Off the main parkway and so worth it! Definite must-stop if you're in the area. We WILL be back!!

It's milkshakes.. lol Only come here if you want to take…read morepictures of some bizarre milkshakes, that are SUPER sweet The prices are definitely up there, but they aren't bad ($35+ for two milkshakes). However, you do get a snazzy souvenir mason jar out of it.. It was a good visit, but I highly doubt I'll be back, but children will definitely enjoy it, and those who have a severe sweet tooth haha.

Favorite Ice cream around. Even when it's freezing outside we stop and get it…read more S'mores is my favorite.

I tried the goey butter cake concrete which was very delicious; all the flavors were well blended…read moreand the consistency was smooth. It was easy to order and they had a few benches available to sit but they don't have an inside for customers. My only issue is that they don't ask for your name or give you a number after you order; they just call out what you ordered. It is a problem when two people order the same thing. My sister's order was taken by someone who ordered several minutes after her so we had to wait longer. They need some type of order system so people can't cut in line.

They have chocolate malts! This is the first time I've seen one in years and it's SO GOOD!read more

My family loves to get Rita's Italian Ice when we visit Philadelphia. Once we saw that they opened…read morea location in Pigeon Forge we had to visit. It sure did not disappoint. We tried a bunch on different flavors that were delicious, but in end went with the fam favorite, mongo. We bought the silicone cup with icy for $13. Well worth the icy and pigeon forge souvenir.

Came here after putt putt. Everyone got something they enjoyed. Lemon ice was superb! Workers were…read morefriendly.

Service and food and fudge. I can say enough about the overall satisfaction we receive when we…read morevisit.

It was 26° and we wanted ice cream!…read more Daughter got Chocolate raspberry. It was fantastic and not something I'd normally get. Thankful she let me sample it! I ordered Banana pudding and it was phenomenal! I get banana every time I go to an ice cream store. One of the best. Husband wanted Apple cider to warm up and it was delicious! Son ordered is staple order. Vanilla ice cream with rainbow sprinkles.