Love an Andy's turtle sundae! Kids got a scoop and a topping. For a turtle sundae and 3 kids cups it was kind of pricey but I know prices have risen across the board lately. Service was a bit slow, it felt like they were maybe understaffed. It took awhile for someone to take our order. Maybe the same person taking orders was the one preparing them? I'm not sure. Bless her if she was! I hope she eventually got some help because it was fairly busy. read more

We went here with family during our fist visit to TN. And it was just ok, with some disappointment. Ice cream: 3.5/5 The ice cream itself I tho it was ok. It melts fairly quick, but it had good flavor and texture. Customer service: 2/5 The girl at the register was nice. However, the service was slow. It took a good amount of time for our whole party to get their order, and it was not at the same time. My wife was waiting for a long while for hers. We reminded them 3 times. Then a large party came to the window, that appeared to be the employees friends. They all received their orders and my wife was still waiting. I reminded them one more time before we received it. When she started eating, it was clear that it was missing toppings. So that was very irritating. Price: 3/5 The average price is about $6-7 per ice cream, Not terrible but, just ok. I'm from CA and this was pretty close to the pricing I see at home. Ambiance: 3/5 This is not a sit down ice cream place. They have some benches outside but, this type of venue is a walk-up window and you eat your ice cream while standing or in your car. Not bad, just do expect to have a table like you would at a restaurant or other types of ice cream shops. They do have a cool custard machine you can watch though the window from the outside. read more

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Quick service. An old Arizona favorite I'm glad to know is in TN. Got the kiddie cup of vanilla topped w/ lucky charms. It was as good as I remember from AZ. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Murfreesboro, Tennessee

As always this sweet treat hit the spot. We always enjoy their concretes and sundaes. They had a very long drive-thru queue and a good-sized crowd at the walk-up window. The line moved quickly and the servers did a great job of matching the order to the customer. It's an outdoor ice cream shop that is clean, has trash cans available and lots of glass to watch the "magic" if you want. I had the chocolate custard and my wife had the vanilla. Always, consistently good. read more

Andy's Frozen Custard - Ice Cream & Frozen Yogurt Near Me - Murfreesboro, Tennessee

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Very disappointing experience. The customer service was terrible, and the staff were unprofessional and disrespectful. I found a hair in one of the ice creams, and part of my order was missing, so I had to go back and remind them. While I was there, I noticed other customers were also having issues and were upset about how rudely they were being treated. The employees were making faces at customers and at each other, creating an uncomfortable and unwelcoming atmosphere. I would not recommend this location based on my experience. read more

My very first time trying frozen custard and I was not disappointed! My sister had mentioned having frozen custard when visiting the east coast (We live in Cali) and I've always been curious to try it. So when we were on a road trip and near a frozen custard spot of COURSE we had to stop by! I'm not too sure what I was expecting it to taste like but I definitely enjoyed it. I decided to go for their seasonal flavor at the time which was Peach concrete. Can almost never go wrong with peach flavor and it was perfect for the summer day when we visited. The custard was just the right amount of sweetness. Very refreshing which I wasn't really expecting. It did taste more like ice cream but I'm definitely not complaining! The fresh peaches added such a nice little bonus to the custard. My fiancé and I enjoyed it! Customer service was pretty good. Nothing special worth mentioning. The location looks brand new. They have a decent amount of seating benches in the front and one that we sat at on the side of the building. Overall I'd say it's a great spot! They also have a drive thru for those that want to take their custard to-go. Will definitely come back to try other flavors if we happen upon another Andy's Custard location! read more

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I'm in town visiting from California and I had my first Andy's F. Custard today. Wow this was the Bomb! I'll be back for sure!!! read more

disappointed really went with family and they got 4/5 orders wrong or messed up management really needs to fix their issues and we went the day before and they messed up that day as well 10/10 would not recommend read more

In town for a business trip and couldn't pass up Andy's. Delicious options for everyone! read more

Andy's Frozen Custard - Walk up window - Ice Cream & Frozen Yogurt Near Me - Murfreesboro, Tennessee

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Takes too long! Need a better way of taking orders and preparing them. Overpriced and slow

Very dissapointed tonight. Ordered a single chocolate cone and it barely filled the cake cone. Almost level with the top of the cone. My daughter ordered a single chocolate waffle cone. It came out vanilla. We asked for it to be fixed. Instead of getting her a new cone they just dumped out the vanilla and added some chocolate. I guess she gets both flavors!! read more

I ordered the butter pecan concrete. Taste exactly like the regular butter pecan icecream. Very good definitely should try it. read more

Andy's Frozen Custard - Butter pecan concrete - Ice Cream & Frozen Yogurt Near Me - Murfreesboro, Tennessee

Three stars because the desserts were good but the service was very slow and unorganized. There were customers who ordered several people ahead of us and didn't get their desserts until the same time we did. Also, we ordered and several customers behind us got their desserts before we did. My husband finished his banana split before we got the rest of our order because they said they didn't have lids for it. They need some sort of name-taking or number system because shouting out the name of the dessert had other people in line taking someone else's order by mistake. Also, there was a piece of plastic found in my dad's sundae that was really sharp. I think with time and more training/work experience, this will be a better location but it's still too early on at this point. read more

Andy's Frozen Custard - Nutty waffle crunch, jackhammer, and Straw-Ana Sundae - Ice Cream & Frozen Yogurt Near Me - Murfreesboro, Tennessee

Very nice new Andy location. Nice to have one on this side of Murfreesboro. I love their custard ice cream. Smooth and creamy. You can build anyway you want it. Always a long line on the weekends but worth it. read more

Andy's Frozen Custard - Crumble mint - Ice Cream & Frozen Yogurt Near Me - Murfreesboro, Tennessee

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I don't think I need to write to much! The custard is amazing. The service super quick and extremely friendly staff! The area around this location is clean and well kept! Great place for after dinner treat!! read more

Waited a verrrrrry long time tonight to get overpriced mediocre dessert. Ordered the cookie Casanova and it literally had 2 small bites of cookie and all the rest plain flavorless custard. I've been to other Andy's and these youngsters that work here need better training on how to make the products advertised. Better off w DQ. Waste of time and money read more

Absolutely delicious frozen custard, it is a little pricey. My favorite is a chocolate butter pecan,

Three words... CHOCOLATE. CHEESECAKE. SHAKE. Still thinking about their delicious custard now, even after time has passed.

The soft serve was smooth and creamy. Its flavor was amazing. My toppings were fresh and it looked nice when handed to me. My husband ordered a different sundea and his was just has good and looked nice. Need to have some tables with chairs not just the three benches read more

Andy's is great custard! I love that they have an app, that makes paying so easy. An added bonus is that they give your dog a little pup cup! read more

Horrible service at window. Teenage girl was rude and unwelcoming. 2 concretes ordered and neither were mixed properly. All ingredients were on top. Had to mix our concretes ourselves, which isn't a big deal, but for the price I'd prefer it made correctly. read more

Service slow. Really slow. 1 hour line. No foundation or structure at all. Needs a lotta work still. More hardworking employees ambition too. read more

when I went there, they took like 10 hours to get my ice cream. It was a simple vanilla ice cream.

After a mediocre ice cream experience the first time we decided to try this place again. We were standing in line for almost 15 minutes at the walk up window when they told the window was closing. It was 8:30 pm. Will not be back. read more

Very long wait to even take your order. 30 minutes in the drive through. They should have a normal drive through system where you can order ahead of time instead of ordering at the window and waiting there for them to make it. Then the girl who took my order was making my order but two other employees tried to give me wrong food? Very confusing. I wouldn't have waited that long if I didn't have my kids with me. I won't be back read more

Terrible experience. We paid for 2 medium concretes with oreo AND brownie. Ended up getting 2 small cups of ice cream with no brownie. I do not know if they were out of medium cups or not but the guy never said anything. We come here frequently and know the size of the cups and these were not mediums! He was rude and overly antsy and seemed like he didn't want to work there. read more

Garbage. The service, staff, and product. No idea where to begin. Took 20 minutes to have our order taken. Longer before we received the order. It was only after asking where our order was, and having to explain what it was that we received it. It was melted by that time. Absolutely never coming back. read more

This location needs some help with processing orders. The drive thru line was wrapped around the building and proceeded to take 50 minutes to get to the order window. Why are you taking orders at the window and not before so orders are ready when you get to the window? We like Andy's but won't be coming back unless this process is fixed. read more