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Andy’s Custard

3.6 (91 reviews)
Open • 11:00 am - 11:00 pm
Updated 2 months ago

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Andy's Frozen Custard, Waxhaw
Bruce K.

On a Sunday afternoon drive, Mrs. K. declared that she wanted frozen custard. So we're here in Waxhaw to get a frozen custard. Andy's is awesome and after having frozen custard a few states ago on our Spring Break trip, it was easy to come back to Andy's for another round. This time, my car fits in the drive through! Chocolate with Heath Bar crunch for Mrs. K. Vanilla with chopped nuts for me. Salty and sweet. Crunchy and smooth. Perfectly delicious and the "small" is definitely more than enough to satisfy that sweet craving. [Review 315 of 2025 - 4101 in North Carolina - 23877 overall]

Jenita M.

I thought I'd check out the Waxhaw location since it was closer than Matthews. It's located not too far from Audrey Kell (Best Buy/HomeGoods shopping center) but kind of in the middle of nowhere but Kohls is across the way... upon arrival there were about 6 cars in the drive through and about 5 families at the walk up. After making my order, 2 cars were making orders. They work fast! Key lime pints were out for the night so they sort of upgraded me to a medium sized cup with bag for freezing. Associate said I was getting more for cup size. I finally tried the Jackhammer James brownie and it's sooo good. Peanut butter and brownies is a win anyway. I always get the Nutty Crunch. Key lime always hits. I wish I tried the Ooey Gooey Butter Cake when it returned earlier this month. I earned enough points to get $5 off my next order and it lasts a month! Location keeps one entrance closed for safety and less confusion. The walk up had a lot of napkins on the ground. If only customers would pick up after themselves. Associates were nice, friendly, and accommodating. I hope they make their money located there.

Strawberry Oreo Milkshake
Hannah C.

I stopped at Andy's last night for a weekend treat! It was one of my favorite spots through college so I was excited to try out this location. They have drive thru and walk up options to order, however on weekend nights the drive thru is crazy packed! I waited about 25 mins as service was slow and they only had one window to order, pay, and grab your ice cream. The milkshake however was worth the wait... delicious flavors and creamy custard.. YUM! I personally love this style of ice cream because it's on the thicker side so it takes a while to melt. Andy's has SO many options from shakes to sundaes and concretes - I truly love them all!!

Yummy frozen custard-small!
Megan F.

Phenomenal custard! This place is awesome and definitely lives up to the reputation. Incredible homemade flavors--I ordered the James Brownie jackhammer and it was delicious. The chocolate flavors were intense, the peanut butter was less. I enjoyed the combination. The small was huge!! Got my husband the Boot Daddy concrete small--vanilla with oreos. The staff at the drive through were so kind and helpful. I had never been so needed some advice for my order. I enjoyed the frozen custard and the kid's size was plenty for my kiddo. They have a drive through and picnic area outside for customers. Loved the custard!!! Definitely going to return soon!!

Plastic in ice cream
Sabrina V.

I was in the drive thru last night. They gave me the wrong item. They refused to give me what I asked for. Said they can't take it back. While eating my ice cream it had plastic particles inside. It was rubber, making me gag. I am never going to come back to this place. It was awful.

Tanu P.

I got the bootdaddy concrete! Portions are very generous so don't be afraid of the small not being enough. Service was quick and they have a drive thru or in person option. Parking is limited but there's enough.

Small cone
Lori L.

Came here with some friends after dinner. They were steady, not crazy busy. Their drive thru was busy though. We walked up and ordered a few things. Place is chaotic because you order from one person. Wait on the side and wait for your order to be called from the same person that took your order. The line gets backed up and it's hard to tell where the line actually starts. I got the small cone with vanilla and chocolate. Both tasted really good and it was the right amount of size. Overall, it was a decent experience and I would come back.

Not too busy on a Thursday night

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Reviews are mixed. Many highlight the flavorful custard and creative mix-ins, with some noting a nostalgic, family-friendly atmosphere.

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5 years ago

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7 years ago

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Kate - Thanks so much for the review!

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7 years ago

Disgusting! Only way to describe the place! Poor customer service and pure chaos!

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The Local Scoop - Banana Foster Ice Cream made with banana ice cream and bananas sauteed with rum, brown sugar and caramel, ribboned throughout

The Local Scoop

4.7(177 reviews)
3.5 mi•Providence
•$$

How we know The Local Scoop was from the Matthews downtown area one, first time we tried right the…read moreway We become addicted to their ice cream what ever flavor never disappoint us. I love coffee, omg please try out their coffee flavor. We already tried almost all their flavor ice cream including the special flavor for holidays. We came cross country from West coast to East coast for The Local Scoop, yep because we never find The Best homemade ice cream at the West Cost like The Local Scoop!!! Like, even we took our family and friends from around the world to come try their ice cream. I have sister from China she doesn't like sweet, when I told her that we will take her to try out an ice cream. She kind of doubt to go. But after she tried she was super happy and said: wow I want another one We took her back right the way the next day and she tried two flavor right the way at that time (look not a big fans of sweet person able to enjoy ) If you never try, please give it a try and we guarantee will not disappoint you at all. You can come enjoy the cute downtown Matthews and get The Local Scoop ice cream or you can go to enjoy the Ballantyne with The Local Scoop ice cream too since they have it in both locations. All the workers or servers are very friendly, young and nice. The owner has integrity and easy going. Note: love it "we proud to support local businesses."

Fooled by the ratings. I nearby and chose this spot for a quick ice cream drop it. It was busy…read more I didn't really see a flavor like cookies n cream but was suggested Cookie Monster. At first taste, I was turnt off. Barely any taste and felt chalky. I went jn a store right after tasting it. Pricey. I could care less if it melted or not. Meh...

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The Local Scoop - Brownie Batter, Yum!!!

Brownie Batter, Yum!!!

The Local Scoop - Birthday Cake ice cream in a waffle cone

Birthday Cake ice cream in a waffle cone

The Local Scoop - Kings Cake Ice Cream made with local King Cake from Suarez Bakery

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Kings Cake Ice Cream made with local King Cake from Suarez Bakery

Handel’s Homemade Ice Cream - Cheesecake with Oreo in a chocolate dipped waffle cone

Handel’s Homemade Ice Cream

3.9(16 reviews)
3.0 mi

Very excellent and amazing array of homemade flavors. Also very cleaver names for many of these…read moreunique treats. Only outdoor seating at metal tables, most without umbrellas. Wear hats if super hot and sunny and consider eating in your car if windy. You line up at the order window and you will need to read their menus before you can really order. There are cones and dishes, pints and quarts, sundaes, hurricanes, shakes, and pops (ice cream on a stick). Waffle cones and bowls. Will blow your decision-making brain. The have over 100 flavors but only have out at any given time about 48 of them. Wife and I love the 4 scoop sampler. Order four different flavors each of them are in a slightly smaller size of dipper/scooper. A great way to dive into those many flavors. I could not find prices, but my recent receipt for a small dish was $4.50. Their ice creams are wonderful. You need to check this place out. Good, old-fashioned delicious ice creams.

We used to love this place. Service has become so inconsistent and we won't be back anymore:…read more - more times than not a large is the same as a small - clearly lazy workers - flavors with candy or brownie are either overloaded or too sparse - online ordering is not updated with current flavors nor hours - workers avoid making eye contact when you arrive at window for a pickup order and you have to practically flag them down and knock on the window - refused to help my husband when he called to place a pickup order while he was at work and had no access to the online ordering app

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Handel’s Homemade Ice Cream - View of the shop. It's on the corner.

View of the shop. It's on the corner.

Handel’s Homemade Ice Cream - Cheesecake with Oreo in a chocolate dipped waffle cone

Cheesecake with Oreo in a chocolate dipped waffle cone

Handel’s Homemade Ice Cream - Salty Caramel Truffle

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Salty Caramel Truffle

Velvet Boba Tea & Rolled Ice Cream  - VELVET RAFFLE ALERT! Sip, chill, and WIN the brand-new iPhone 17 Pro

Velvet Boba Tea & Rolled Ice Cream

4.4(44 reviews)
3.0 mi•Ballantyne

Hands down the best dessert spot! I'm there a few times a month. They have unique flavors and a…read morevaried selection. My favorite is the little hearts rolled ice cream and my significant other always gets the gulab jamun rolled ice cream, which is delicious. I tried their mango shake for the first time on my last visit and their seasonal/limited offerings...chef's kiss! Definitely give the Dubai chocolate options a try. The staff is kind and so hard-working. When it's busy, there can be a longer-than-expected wait for them to make your order, but it's absolutely worth it. There are a few tables inside and a couple outside, nothing fancy but it's perfect for a quick and casual late night dessert trip. Also, there are happy hour specials midday during the week so be sure to check those out.

Found this small off the beaten path, minority owned Boba tea and Ice cream shop for a treat for my…read morekids while in the area. They love rolled ice cream and watching it be made. Velvet is very clean and welcoming, the first thing my daughter said was "It smells good in here!" We went with the Strawberry Cheesecake Rolled Ice cream and a Strawberry Matcha topped with strawberry bursting boba. Both the girls enjoyed it. However both said the ice cream wasn't sweet enough, but they definitely finished it all! The 2 young men working this afternoon were very nice and worked quickly to make our orders. I'd come back again to try one of their fruit & boba teas when in the area.

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Velvet Boba Tea & Rolled Ice Cream  - Fresh and Tasty

Fresh and Tasty

Velvet Boba Tea & Rolled Ice Cream  - Craving something sweet? Our Cookies N Cream Rolled Ice Cream is a dream come true! Every bite is a swirl of rich, creamy goodness.

Craving something sweet? Our Cookies N Cream Rolled Ice Cream is a dream come true! Every bite is a swirl of rich, creamy goodness.

Velvet Boba Tea & Rolled Ice Cream  - Best in Charlotte 
Indulge in the #1 Dessert Spot serving the Queen City's finest rolled ice cream!

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Best in Charlotte Indulge in the #1 Dessert Spot serving the Queen City's finest rolled ice cream!

Andy’s Custard - icecream - Updated October 2026

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