TERRIBLE customer service, specifically 'Robert'. Unhelpful and cold demeanour…read more AND I never received my order so am disputing the over $400 charge with my credit card company.

The team at WaterMatters has always been very helpful and provide information to make an informed…read moredecision about products. I especially like to thank Mary for her efforts to bring options for better water filtration for the home.

Store manager Dave is a lazy arrogant ****. I stopped in to make a $20,000.00 purchase and he could…read morenot answer even the simplest questions. I asked about the product and he told me to google it and look online. He did not know SFA about the item he is selling out the front door and said if I want more information from him or to take a closer at the product then I would have to make the $20k purchase first. What an dick! I strongly suggest that the ownership of this store gets rid of this poor representation and finds a customer centric manager asap. This guy is not doing your sales and marketing any favours that is for sure. I have since made my purchase elsewhere with a company who respects me and my money. So much for supporting this local business. I will never purchase from this company as long as this guy is still there.

Great work. Timely and always punctual. Great communication. Clear planning and contracts. Worked…read morewith me regarding payments.

Great group of guys. I think it's a father som team. I called because my water was tasting a little…read moreweird and I didn't really know how it worked. They came out and tested it the same day. Provided a quote quickly and was really great to work with. Decided not to replace the softener yet but will use them in the future. I offered to pay for the test but graciously refused. Thanks Glenn

Really great products, service, and pricing, I spoke on the phone with the father and worked with…read morethe son. I'm at the six month mark currently with our system (greensand, carbon filter, and softener) and I couldn't be happier. My family members routinely comment on how good our water tastes and looks. Also, when installing the son found a slight concern (no air gap) in our plumbing system from the previous filtration system, and very kindly installed one for us on the spot. This company is run by decent individuals who look out for their customers' interests. I cannot recommend them highly enough.

Awesome company! My…read moreoffice decided to get rid of water bottles and get a couple of water filters from WA-2 and the entire experience thus far has been great. I called and had them send me over a quote. Everything moved super fast which I appreciate! I was never left waiting. Even when you call, there is a LIVE person who helps you. The gentleman who did installation was super friendly and helpful! Also, the billing process is super easy! They have short and long term contracts and their pricing is definitely fair.

Adam is great - we get the coffee we order promptly and he takes care of keeping out equipment…read moreclean and running well. Highly recommend Wa-2! for coffee services.

Good service and high quality parts. Appreciate the honesty as well. Have been working with and…read morerecommending filterco for more than a decade.

From the owner: The experts at Filterco Water Treatment Ltd are dedicated to resolving all your water treatment…read moreproblems in a timely and cost effective manner. Our goal is your satisfaction.

My well water system was noisy and bathtubs were filling up with orange streaks - iron deposits…read more Lance came out and walked me through the process, starting at the well. Lance does not need much prompting, he will talk your ear off about water treatment. Turns out we have a good pump, a good pressure vessel, but an inadequate pre-filter. Lance explained that a higher capacity pre-filter was needed to clean up the system. He quoted a price and I said "OK." Dan came out the next week and did the install in about 2 hours. The system puked up iron for a few days, then leveled off. Just like Lance said it would. The noise is gone and the water runs clear. Next I'm going to have them install a filter under the kitchen sink so we can get rid of the water cooler in the corner.

Didn't resolve 'stinky water' issue after $4000 and 2 years of 'discovery'. Then the owner…read more'dropped me' by way of a huge service charge ($240 vs industry standard of $70-90). The company promised a customized remedy but, really, it was purely generic: pre-filer, salt softeneer, post-filter.

I found a leak in my pump house after the pressure tank around midnight, called Aquatech the next…read moremorning -- a real person answered the phone and took a description of the problem. I got a call back that afternoon, arranged service for the next morning, and my system was fixed by 10:30 am, just 24hrs from making my first call. The guys who did the work were pleasant, calm, professional, and fixed it up straight away. This was the fastest, most perfect experience with well service I have ever had. I know exactly who I'm going to call the next time I need help with my well.

Our pump was going out for the 3rd time and since Aquatech had fixed it last time I was hoping they…read morecould recommend a replacement. We are so happy with the recommendation! It is quiet, great pressure and installed quickly over the holiday. Thank you so much! Highly recommend for pump and well needs.