We have been working with Andy Gump for our site management needs, and the service has been nothing short of amazing. April and the entire team are true rockstars--they are incredibly responsive, even with last-minute requests and tight schedules. Their communication is seamless, and they always find a way to make the logistics work for us. Whether it's a quick turnaround on a Restroom delivery or adjusting pickup times to meet venue requirements, they handle it all professionally and efficiently. Highly recommended for anyone needing reliable site services! read more

If I could give zero stars, I would. Andy Gump should be ashamed of the way their employees treat guests with disabilities. On November 2, 2025, during Universal Studios Hollywood's Halloween Horror Nights, near the Terrifier and Poltergeist houses, I had one of the most humiliating and discriminatory experiences I've ever faced. My wife is pregnant and disabled, and we both have legitimate ADA needs. She tried to use the ADA restroom, and the woman working for Andy Gump refused to let her in, saying it was "for wheelchairs only." My wife explained her medical condition involving her leg and back, but the woman argued with her for nearly 10 minutes before finally letting her use it. Absolutely disgusting. Then when I went to use the same ADA restroom, the male Andy Gump worker refused me as well, saying, "You look fine and can walk fine." I told him that ADA is for both visible and invisible disabilities, but he didn't care. He demanded proof, even though I have an ADA pass and was clearly wearing a leg brace. He laughed when I asked for a supervisor and said, "I don't work for Universal, I work for Andy Gump." He told me that in his eyes, "only wheelchairs count as disabilities." I even brought up veterans, cancer patients, and invisible conditions, and he flat-out said he didn't care. The level of ignorance and discrimination was shocking. I argued with this man for almost 15 minutes just to use a restroom that's legally required to be accessible. No one should have to explain their disability to a complete stranger to use a bathroom. The worst part is, this wasn't even the first time on another night, the same man told me the ADA restroom was "down," but then I saw him let a wheelchair user in right after. So it's clear he just didn't want to let me use it. Andy Gump, your employees are out of control. You are representing one of the biggest entertainment venues in the world, and you're letting your workers mock, discriminate, and humiliate disabled guests. It's 2025, and your staff still doesn't understand that ADA applies to all disabilities, not just people in wheelchairs. My wife left in tears, and I was beyond humiliated. You should be ashamed that your employees are allowed to treat disabled guests this way. I hope Universal Studios takes a hard look at who they're contracting, because Andy Gump clearly doesn't train or screen their workers properly. Avoid this company at all costs if you value respect, decency, and ADA compliance. read more

Do not use them. They were scheduled to deliver a fence to a city-wide event yesterday that I had verified with them the day before. All was good and we had set up logistics, etc. Well, they didn't show up at all and when I called said dispatch never sent out the order. Needless to say, had to find a fence for a beer garden that was to open in two hours. I will never, never use them and hope others use another vendor. read more

We highly recommend this company so far we have had great service .. we are remodeling and have a flushing portable system.. Javier is the best for your delivery person .. took his time to be sure he were satisfied with the location, and potty operated correctly!! Thank you Javier! read more

They would not even bother to refund for one day for late delivery and are ready to fight tooth and nail. Poor customer care.

Emmanuel was very helpful and provided excellent time management services on a requested .He excelled in assisting for extra accommodations from the toiletries.please give this man a raise read more

Rented their founders edition deluxe two bathrooms for my Christmas party. Excellent company to work with. Their equipment worked flawless was an excellent repair and provided for a wonderful party. The delivery driver was on time and was extremely helpful in making sure the equipment was exactly where I want it.. They put the equipment exactly where I wanted it.. Outstanding professionalism from the driver to the order taker. Will definitely utilize them again. Also excellent pricing. Don read more

Andy Gump delivered a porta potty an inch away from my neighbor's property - she didn't order it - and 99% of the porta potty is illegally placed in the ally on a well-trafficked, public city street instead of the large front yard or a parking space in front of the property that ordered the porta potty. The porta potty gets used by homeless people throughout the night, and while homeless people should have a place to go to the bathroom, this wakes up neighbors whose bedrooms are next to the porta potty, which is unfair, especially since the property has a huge front yard where the porta potty could go. We haven't met the neighbors or contractor who hired Andy Gump to deliver the porta potty while their complex is getting painted so I called Andy Gump a few days ago and they said the neighbors would HAVE TO move the unit. It didn't move. I called back today and she said, well it's not Andy Gump's responsibility so there's nothing they can do, even though they illegally left it on city property. What an irresponsible company! No wonder they have terrible reviews. Since I didn't place the order they won't tell us how long we're stuck with it. Hopefully we don't start smelling it from inside our homes. Do your community a favor and don't support Andy Gump! read more

Andy Gump - Andy Gump left the porta potty on a city street, partially blocking a small public ally - and this client has a HUGE front yard - Portable Toilet Services Near Me - Santa Clarita, California

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Very poor customer service. We have rented a temporary fence from them with a privacy screen. The privacy screen had already disintegrated under the sun, its only been 5 months or so. When called and asked them to replace it, they have told me they are not responsible for this, and will have to charge 495usd to even come see what the issue is. I am still paying for your service, and you have not provided a fence that lasts the duration, it is only fair for you to fix it. Very unreliable customer service, would not recommend. read more

Andy Gump - Fence coming apart in 4 months. Cheap screen material used, refusing to fix. - Portable Toilet Services Near Me - Santa Clarita, California

I called to get some general information about equipment for a potentially event. The event and work out, but was very happy with the response and information that I received. read more

This is such a professional company! I'm so impressed with the guys that not only deliver but also maintain the facilities. Clean and fresh! And always so chipper! Even my customer says that the drivers must really love their jobs! Well done AG! read more

I work in the television and film industry. We have used Andy Gump for our bathrooms during our prep and strike periods. We have also used Andy Gump when we need temporary fencing and privacy screens. I have to say we got lucky when we were initially connected with the Special Events Coordinator Leah Post. She has handled our account over the last two shows and is hands down one of the best. While our shows have been outside of their normal operational thinking, she quickly understood our needs and made us feel like we were her main priority. Whenever we encountered a maintenance issue with one of the porta potty's (or fencing repair) , someone from the company came out the same day. By the way, Rafael in the fencing department is amazing. If you are doing a special event and need that special touch...make sure you ask for Leah in Special Events. I would also add, it's better to reach out sooner rather than a last minute request, because many of LA's major events use them. read more

These guys are very shady! Their workers are dishonest and they are rude. There are many other reputable portable toilets and temporary equipment companies out there. Use of them those. read more

Andy Gump has been a long time partner with the Rose Parade with knowledge that sometimes surpasses that of the volunteers. Even when faced with last minute requests/changes and the like, they have responded quickly and with the utmost professionalism. Their has and continues to be a pleasure to work with. read more

very terrible customer service. We rented a portable toilet from them and its located inside our shop's gate. We have a service every week and its been 2 weeks that they haven't cleaned our unit. We have been calling and calling them but they said they will come by the next day which is untrue. We tried talking to a supervisor but no one ever calls us back. We have cameras all around and we never seen them attempt to come. Its on their notes where the unit is, but that is always the issue. Customer services is bad and their driver's or cleaners are dishonest. read more

Rented a fence from Andy Gump. After several months it started to fall apart. They refuse to come out and fix the issue unless you pay them additional fee. The built quality is horrible hence falling apart yet they want to charge you extra. Customer service is terrible. read more

Work in film production and Andy Gump is always our go-to for restrooms. The options and quality of their service are unmatched. April B. our Andy Gump representative is always very helpful and flexible with our needs. Restrooms always arrive on time and clean. Cleaning service is extensive and quick. read more

Very happy with Andy Gump. We've had a porta potty on site for a few months and it has been serviced every week. Very fair prices and easy delivery and setup. read more

When is comes to portable sanitation needs and special events can you cannot beast the service and quality of family owned and operated Andy Gump Temporary Site Services. I am a special event professional with over 40 years of experience and I can tell you not al portable restrooms are created equal. Andy Gump products are always clean and in excellent condition. From your basic portable event restroom to your high end restroom trailer suites they know their business and their customer needs. The onsite attendants keep the units clean and ready for the next customer. The delivery men area amazing. This is one company that truly has five star employee retention and that makes a big difference. Need temporary fence they have that as well and it too is in great condition. Andy Gump is my go to company for portable sanitation and fencing need. read more

Leah has her SHIT TOETHER, always responsive and on top of it. Excited to continue working with them.

I have used Andy Gump "Porta Potties" for both professional and personal projects... and the result has always been the same! 5 star temporary bathroom facilities that are well cared for, clean when delivered and that are maintained weekly by first class technicians. Everyone at Andy Gump is that rare combination of professional and courtesy that is the envy of those of us in customer service oriented businesses. The success of Andy Gump is every bit as much as a result of their people as it is their equipment! read more

Very good service. Professional team. If you need bio toilet Andy Gump should your choice.

Had a really good experience with the Andy Gump team earlier this week. I requested a quote to fence-off my property and they responded the same day. On the day the fence arrived, I realized I had accidentally ordered the wrong size. The sales team got on the phone with me and was able to deliver the correct size the next morning. Very impressive response time. The install guys were friendly and worked flat out until the job was done. AG really came through in the clutch and I appreciate the effort all around. Thank you Tanya for the support over the phone, and thank you Kyle and Edwardo for the great install job. Much appreciated. 10/10 would recommend to anyone looking for a fence rental. read more

Andy Gump - Portable Toilet Services Near Me - Santa Clarita, California

I gave this company a call about the restroom this restroom has been filthy for two weeks they never come out and service this restroom anyone going to Glendale park make sure you go inside the park and use the restroom Service from this company is very bad And when I did call they said they couldn't do nothing about it read more

Andy Gump - Inside the restroom as you can see - Portable Toilet Services Near Me - Santa Clarita, California

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This company was great, I called in short notice and Adam was able to accommodate my needs. Bathroom's arrived on schedule and very clean! Adam was great to work with, will definitely recommend this company. read more

Update: They finally credited my account for all the issues and lack of service. It took about 6 months. I still feel like this could have been handled better but appreciate that they finally followed up. I adjusted my review up to 2 stars for their eventual adjustment. Mind you, they had promised to adjust the bill many months prior and just never bothered. All I asked was to be credited for the months when they DID NOT service the unit, but marked the card as if they did. And apparently it's really hard for them to clean these potties, because they never really did. Spending this much money for a porta potty means it should be clean and not stink immediately after they leave. It is not sanitary to use cold water to wash up a bathroom, plain and simple. ------------- The worst experience ever. I've rented a construction toilet for the past 6 months or so. Some of the issues I've had- A service crew that didn't empty the unit for a month and still stamped it clean every week. Claimed they gave me service credits and never did. Then charged late fees and double billed. Double billing and late charges for bills that were paid after credits were allegedly issued. Pumped the unit but didn't clean it for four months. Let toilet paper wet and rotting on the wall and floor multiple times. Didn't refill the toilet paper for weeks, it's locked so you can't change it yourself. Still hasn't issued credits from June. Refused to have supervisors contact me about all the issues. Billing is now saying they will pick up unit and decide how much more they will charge me. This company is not what they used to be. It's unfortunate that they treat their customers poorly and refuse to address real issues. read more

Great service for all event needs. Delivery and pick up were on time and helped with last minute changes. Our standby Ryan S. was friendly, patient and did an exceptional job maintaining the portables during a very busy weekend. The customer service is top notch! Thank you! read more

First time renting a porta potty for a private event. Leah was great in helping me get the popular VIP flushable single unit despite the minor hiccups. The unit itself was great but description is a bit misleading. The single unit is supposed to provide ~125 uses, which I interpret as flushes, but it comes supplied only with 1 pack of foldable paper towels (which only filled a quarter of the paper towel dispenser) and 2 toilet paper rolls to just fill the dual roll dispenser. I assumed extra supplies were provided since other competing vendors included extra supplies with unit. I called to inquire about the extra supplies post delivery but was just told that's the policy. Despite ordering/payment process being easy, delivery/pick-up was not as smooth. They don't provide a smaller time frame and just call when they are actually at the delivery site. Guests and I liked the VIP unit but I'd probably shop around a bit more before my next event. read more

This company is a total scam. If you are a builder or developer do not deal with these company. I rented a fence from them during my construction. And guess what? This fence that they installed collapsed and fall on a sidewalk after 2 month. I called Andy Gump and asked them to fix it, their response was that is not their problem. In order to fix the fence that collapsed due to their negligence they offered me to pay a full price again and they might send someone next week. This company is owned by a clowns. Absolutely horrible experience . read more

Have rented long-term fence and porta-john from Gump and was happy with both experiences. Am still renting the toilet, in fact. Both for construction site. Condition of equipment is great, cleaning schedule is good and consistent, communication and customer service is solid. The installation and later the uninstallation of the fence was done promptly and with little damage to the lot areas. I arrived at Gump after a bad experience with another portables rental place and have not regretted calling them. read more

We have been using Andy Gump for 2 years, the service was fine until lately, the restroom was filthy, we were told that someone coming out to clean it, but nobody did. I called them and spoke with customer service Stephanie; she was extremely rude and hung up on me. So, I decided to rent to another company. Problems can occurred the way to handle them and the service that you give made the difference, unfortunately, Andy Gump handle the situation really badly read more

Wow! Every interaction I have had with this company has been pleasant! I was doing construction on my home, and trying to do as much as i can by myself. Their customer service is awesome! They are smart, responsive, and extremely helpful! I had lots of questions, but they took their time and answered every one and made sure I understood as well. When I was unsure of my needs, they even sent a gentleman out at no charge to walk my property and recommend what he thought was best. Everything worked out beautifully and I am so happy with my choice to use Andy Gump!\ Icing on the cake? Its a 3rd Generation Family owned, and is now ran by the Granddaughter! Awesome!!! read more

Not worth the headache and poor customer service experience from Santa Clarita office. We ordered a porto with sink and it was delivered to our home for a family picnic. We were told the unit would allow 125 uses. We only had 25 people using it and after 2 days the foot flush peddle got stuck draining the water supply. We called to tell them their equipment was malfunctioning and the on-call person was obviously mad at us and told us it's his day off! So, if we don't agree to pay $559 then he's not coming to assess the situation. So we told they to come fix it because we were confident there is a problem with the unit. The actual driver, Alex, who came to fix and fill was friendly and told us there is a problem that was not our fault, great! Too bad the 3 other people we talked to on the phone really didn't care about our experience and told us it was our fault. Feels like they are running a game over there. The 'Manager' was argumentative and told me they have been in business for 60 years. So does that mean we need to pay for their faulty equipment? NO. After multiple conversations, and a string of emails, we finally got them to not charge us for the additional fees. Too bad we still had to pay for the rental, even though we didn't get the quoted 125 uses. Not gonna use them again for our events. They were so nice at the beginning when we were looking to use their services, but then got ugly and down right rude once we had an issue. read more

Terrible experience with this company. We have multiple different job sites where we are using portable restrooms, and I was very surprised at how unprofessional the supervisor was. Neighbors are complaining that there's a very bad sewage smell, and very unsanitary. Instead of helping, the supervisor aggressively tells me that the driver waited for you and you didn't let him access to your driveway. I called back the driver 2 minutes later, and he was already gone. There was plenty of space in the driveway for the driver to come in. It looks like someone decided to be a bit lazy that day. But anyway, there are different companies out there that would love to have our business. Will never use these guys again. I've called and had them put an order to remove all of the portable restrooms out of all my job sites. read more

This clean my septic tank 12 days ago And it still Smells! I check and they broke the lid on the mean entry to the tank I call and explained what going on and the day keep tell me to call a plumber The worst customer service and not professional work! Go to someone else! read more

Very clean that's all you need professional and clean. The best if your are throwing a party this bathroom will make you look good.

I recently used Andy Gump for a formal event and rented their VIP restrooms. Boy, I know this sounds funny, but I had so many compliments on them! I would highly recommend this company. They had great customer service and their restrooms were immaculate! read more

I worked with Andy Gump for over a year and I would like to inform others of my very unpleasant experience so that this can be avoided. Working in construction, there are always issues that come up and it's how you deal with those issues that either make you build customers, or drive them away. Andy Gump most certainly will drive you away. Here is the scenario that unfolded since they probably will try to present their side to the story. I had a temp power pole installed through AG for over a year. They clearly disclosed that if the area isn't accessible by a truck, then they will have to install by hand, which carries an additional charge. When they installed the pole, they did not charge me for the hand dig, which confirmed to me that they were able to use their truck. (I was not on site during this) After they came to remove the pole, which was approximately 10 months later, I received a charge for the hang dig. When I called to talk to someone about this, the supervisor couldn't tell me why this occurred other than they must have needed to do it by hand. When I told him that nothing had changed at the site from when the pole was installed, he seemed confused. He said that he understood why I would be bothered at the charge and said he would look into it...the charge was for $125 and the total fees collected to date were probably over $2000. Two weeks later, I received a notice saying that they were turning this over to a collection agency, never a word back from the supervisor. When I called to talk to someone in the accounting department, she rudely dismissed me and actually hung up the phone while I was still talking. Maybe she's used to tracking down money and takes a hardline approach, but this is not appropriate given the situation. Obviously, this now became something that I wasn't going to accept. I proceeded to then talk to several other people in the acct team, all to basically insist that the fee needed to be charged because the site has changed. When I told them that it hadn't, they couldn't grasp that. They even sent s supervisor to the site to take pictures, though they didn't even capture the entire site. Therein lies my issue, they would rather spend money to send a supervisor to take pictures and fight a small charge like this, than see the customers perspective and agree to some kind of compromise. I will never work with Andy Gump again and I'd urge others to do the same. read more

Had a very unsatisfactory, unprofessional experience with this company. They delivered a locked porta-john, with the key taped to the exterior roof, where nobody could see it. None of the Gump employees told us where the key was. We found out AFTER our event. The Gump company is clearly not interested in taking responsibility for the poor service, or making it right. After weeks of back-and-forth, and clear explanations from my employees, Andy Gump still refused to bear any responsibility. In fact, Gump turned the bill over to a collection agency and we are now being harassed by them. I would not recommend this company at all. read more

Needed a restroom trailer for an event and Andy Gump was recommended to me. This was my first time using them and they lived up to their reputation. They were beautifully maintaned restroom trailers. read more