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Androgenix Advanced Health & Wellness Center

5.0 (7 reviews)
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Palm Beach Diabetes - After raising safety concerns in writing, I was locked out of my portal. No results. No contact. Just erased.

Palm Beach Diabetes

2.3(6 reviews)
6.2 mi

PUBLIC WARNING TO ALL RARE-DIAGNOSIS PATIENTS -- INCLUDING KLINEFELTER SYNDROME (47,XXY)…read more I have been a patient at this practice since 2018. My most recent experience has crossed beyond disappointment -- into what may constitute medical negligence, retaliatory account deactivation, and a potential ADA violation. I have Klinefelter Syndrome (47,XXY) -- a federally protected endocrine condition that requires precise hormonal oversight. Recently, I was prescribed the highest testosterone dose I've ever received and directed to inject it at a new site. Naturally, I requested follow-up bloodwork -- multiple times -- to ensure safety. I was ignored. Delayed. Told to wait until December. When I respectfully challenged this delay and cited the medical danger of ignoring protocol for a protected class patient, I was met with dismissive advice like: "If you feel fine, stay on it." That's not treatment. That's performative medicine dressed as care. Worse: after submitting a documented, formal accountability letter to the office -- without profanity or hostility -- I was locked out of my own patient portal. No explanation. No transition. No access to the very lab results ordered under their care. This is not a technical glitch. This is structural erasure of a protected patient -- after raising a valid clinical safety concern. I have preserved: Screenshots of the deactivation My original prescriptions A timeline of every interaction The language used by the doctor A verified Quest log showing my results are still "In Progress" while I've been locked out If this review remains online, it means the office has not contacted me, has not restored access, and has not taken accountability. Let this review serve three purposes: 1. A Public Index -- if you are a rare-diagnosis or federally protected patient, do not initiate care here until this review is formally removed and accountability has been established. 2. A Structural Signal -- this is not an emotional outburst. This is documented procedural failure, logged and stored for future legal reference. 3. A Warning to Medical Institutions -- you cannot deactivate patients for speaking the truth. The public record will outlive your silence. If I do not receive direct contact and correction by the end of this month, this review will be appended with a case number as it proceeds through state and federal oversight channels. Until then, this record stands. -- E.B. Klinefelter Syndrome (47,XXY) Protected Class Accountability Docket Active Structured Intelligence Deployed Public Record Initiated October 2025

I am deeply saddened and disappointed by my experience with this office's customer service that I…read moreleft the building shaking and in tears. From the beginning, it was clear there was a troubling level of unprofessionalism that left me feeling genuinely disrespected. I have never been to an Endocrinologist so during the initial phone call I asked "What can I anticipate during this visit?" They responded with "I don't know, I am not the Dr. and if I was I would not be answering this call." This individual later asked for my zip code and when I provided it I also mentioned the city. They replied "We actually have this magical thing called a computer that will generate the city for me" I CANNOT make this up. Please listen to the phone call if you don't believe me. It occurred on September 30th at 1:12pm. I will not be disclosing the name of this person for safety/privacy reasons. I will show them the respect they so greatly lacked with me. I have anxiety and a panic disorder and I specifically left work early to be on time and was happy to see the location was only 2 minutes from me. THIS IS THE ADDRESS ON MAPS. When I got to the building I could not find them anywhere. I WENT EVERYWHERE looking for them. I finally went to a random office and they notified me that the practice has MOVED. That would have been great information to share. "Hey the address online is not accurate, please do not follow this location." I called and called and called called and called and called called and called and called called and called and called. I reached NO ONE. At this point I am driving around aimlessly SOBBING. I finally tried a different prompt on the phone and was able to reach someone in a different location, I am sobbing to this person on the phone telling them I just need the address, they tried transferring I said PLEASE NO, I have tried a million times and no one is answering, please I just need the address. She gave me an address and guess where it took me. BACK TO THE SAME PLACE MAPS TOOK ME. So not only did they have awful communication they are also not informed of their new location. I couldn't believe this experience and thought there was no possible way it could get worse....... lord did this office prove me wrong. I entered the same building with hope still when a random nice lady asked if I needed help. When I told her she says she is a patient of the practice and has their new location. Bless this woman. When I finally arrived to the location I felt it in my bones the person sitting before me was the same person who was so incredibly awful on the phone, I just knew it. They did not greet me or anything. They only crossed their arms, leaned back in their chair, laughed and said "This is gonna be good, let me get my popcorn, go on." As if to say "explain your self, why are you so late." They actually had food in their hand and were actively chewing as they were speaking to me. I explained everything and they said they are going to tell the doctor. I am standing in this waiting room full of patients and staff sweating, shaking, with tear stained cheeks being humiliated and treated as a joke. At no point did I feel that my concerns were taken seriously or handled with the care one should expect in healthcare setting. What was perhaps most upsetting was the lack of empathy from the staff. In situations where patients are already vulnerable, kindness and understanding should be a standard, not an exception. Unfortunately, that standard was not met here. I felt dismissed rather than supported. That is unacceptable in any environment, especially one that deals with patient care. They came out from a corner laughing a couple minutes later and casually said we will have to reschedule. I kindly declined coming to the conclusion there is a higher power trying to save me from this practice. I hope this feedback serves as a wake-up call for the office to reevaluate and make meaningful changes to their staff training and overall approach to customer service. My name is Mireily Salgado if you need to search me in your system.

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Palm Beach Diabetes - Doctor said "T looks OK at 358" and based dosing on how I feel -- not on Klinefelter standards. Unsafe, dismissive care.

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Doctor said "T looks OK at 358" and based dosing on how I feel -- not on Klinefelter standards. Unsafe, dismissive care.

Palm Beach Thyroid & Endocrinology Wellness

Palm Beach Thyroid & Endocrinology Wellness

2.7(7 reviews)
14.5 mi

I made an appointment for 8:00am and I had to knock on the door for the staff to unlock and turn…read morethe lights on. If you are going to schedule appointments for 8am, you need to be ready to go before then. There were 5 people waiting outside. Unacceptable

I was a patient of Dr. Frisch for over 5 years. In the beginning, she was truly exceptional--smart,…read morefunny, compassionate, and personable. I trusted her judgment and felt well cared for. Unfortunately, since the pandemic, I began to notice a decline in the quality of her care. At first, I overlooked this because I valued our long-standing relationship and believed she still had my best interest at heart. However, my most recent experience has left me devastated and without a doctor during a very concerning time for my health. I had been struggling with abnormal thyroid levels, and my most recent labs revealed my TSH was at its worst--an alarming level of 11. I was understandably distressed and reached out for a Televisit after my concerns went unanswered through the patient portal. Instead of providing support, Dr. Frisch responded in a way that was dismissive, unprofessional, and shockingly emotional. She referred to me as "demanding," stated she had "lost compassion" for me, and even counted the number of times we had communicated on the portal as though it were a burden. The Televisit ended with her abruptly hanging up, leaving me not only without care but in a very vulnerable medical state. She told me to find another provider. This is my last visit. Throughout the years, I have always treated Dr. Frisch and her staff with the utmost respect and professionalism. I have never been rude or inappropriate. To be spoken to in such a manner, especially during a time of medical need, was deeply hurtful and unacceptable. I would strongly caution others and encourage seeking care elsewhere. Patients deserve compassion, professionalism, and respect--especially when facing serious health concerns. Sadly, I no longer believe that is something Dr. Frisch can provide.

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Palm Beach Thyroid & Endocrinology Wellness - Lab reports of my prolactin they didn't help lower. Just gave me thyroid medication

Lab reports of my prolactin they didn't help lower. Just gave me thyroid medication

Palm Beach Thyroid & Endocrinology Wellness
Palm Beach Thyroid & Endocrinology Wellness

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Palm Beach Diabetes and Endocrine Specialists, PA - KORT C. KNUDSON M.D., F.A.C.E.

Palm Beach Diabetes and Endocrine Specialists, PA

1.7(26 reviews)
20.0 mi

Absolutely Horrible!!! Arrived at appt 30 mins early but was unable to find parking spot for over…read more15mins! Even the entrance to the medical building & parking lot had a line of cars waiting. Everyone was driving round & round looking for a spot. People coming out of the building were being followed to their cars in hope for a spot. I called the office to let them know I had arrived 30 mins before my appt and was still in the parking lot searching for a parking place. When I finally walked into the door of the office, a strong unpleasant smell hit me like someone was cooking food - disgusting! Then I heard loud Pop music coming from behind the reception desk. Some of the women behind reception were singing along. I introduced myself & was immediately told I was late. They told me I needed to be there 15 mins before my appt and not the 7 mins when i finally arrived. I reminded them I just called from the parking lot where I spent well over 15 mins searching for a parking spot. My appt was at 3pm & I presented at 2:53pm after over 15 mins in parking lot! They told me they would ask Dr. Alexis Da Silva how she wanted to handle it. In the meantime as I stood there, I was instructed to complete & sign many forms and they copied my drivers license. The women behind the desk were all speaking spanish & I realized I was the only one there who wasn't Hispanic. After all this, I was told Dr. Da Silva said "absolutely not" and that my appt was cancelled. I had waited for over a month to see this specialist who was recommended by my primary Dr. and they turned me away. Disgusting behavior! Extremely unprofessional. Thinking back now I feel like a dodged a bullet. The office smelled horrible, music was blaring, and there were decorations all over the walls & entrance door that looked like a 3rd grader made them. Warning!! Not professional, not clean, not at all a healthcare environment you would want for yourself or anyone you cared for. BEWARE

Avoid this office! I had an initial appointment for a thyroid ultrasound in July 2025 with Dr…read more Lomonaco and the appointment went well. She suggested a a follow up 6 months later so I booked the appointment that same day. A few days before that appointment the office called and said the doctor was going to be away and in order to reschedule. I would have to see the nurse practitioner or wait until April 2026. I decided to wait for the doctor and booked another appointment for April 23 2026. The day before the office called and said that they needed to cancel my appointment but they could reschedule me for May 2026. I spoke to the office manager, Tina, who said that it was being changed because they don't do ultrasounds on Thursday afternoons. I asked why they would have made an appointment for me for an ultrasound on a Thursday afternoon if that was the case and of course she blamed an ex employee who doesn't work there anymore. She said that I could come in earlier that day, but could've cared less when I told her that I have a job and can't just change my schedule at the last minute. If you have all the time in the world, this office might be for you, but if your time is precious, I would move on.

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Palm Beach Diabetes and Endocrine Specialists, PA - BARRY S. HOROWITZ M.D., F.A.C.P.

BARRY S. HOROWITZ M.D., F.A.C.P.

Palm Beach Diabetes and Endocrine Specialists, PA - PAUL AOUN D.O., PH.D

PAUL AOUN D.O., PH.D

Palm Beach Diabetes and Endocrine Specialists, PA - WILLIAM KAYE M.D., F.A.C.P.

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WILLIAM KAYE M.D., F.A.C.P.

South Florida Endocrine Center

South Florida Endocrine Center

1.6(14 reviews)
29.0 mi

Very rude unprofessional receptionist. unbelievable That they tolerate that behavior. All I did was…read morequestion why she was asking for so much money when I have been going to the Jupiter office and have never paid that much. She threw up her hands and said " so now I have to tell you about your insurance " when I called blue cross they said that is not what I pay. I am responsible for my copay only! Now I have been kicked out of the practice and that is not even my office lol I only went because my doctor insisted that I see one of the practitioners. Amazing

SAVE YOUR TIME AND COPAY! Dr. Gracielena Rodriguez has…read moreABSOLUTELY no bedside manners! She is late for appointments and extremely rude! She was 35 minutes late for our last visit and didn't offer any apolgy, and to me that is a pretty big disregard for me and my time! I have made 4 trips to her office and each visit she had to remind me she has "several years of study" and she will invite you to find another clinic if you disagree with her! She could not seem to acquaint herself with my file and insisted on more than one occasion that I had my thyroid glance eradicated-and then kept arguing with me about it! She is hard to understand and dresses inappropriately for the office. Finding a replacement Endo will NOT be a big problem if the goal is to find a doctor with a a better business acumen that is respectful of her patient. By the way...the receptionist should get some manners! What a cold person! All she wanted was my copay! The lobby and the building suck as well! Old, run down and very dirty! Buidings are not marked very well at all....no wonder some of the people missed or were late for their appointments! (Read the other reviews!)

Androgenix Advanced Health & Wellness Center - weightlosscenters - Updated May 2026

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