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    Andrew Smith, MD

    3.9 (18 reviews)

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    2 years ago

    Very knowledgeable and helpful. He helped me through kidney stones I had and was efficient but thorough.

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    Review Highlights - Andrew Smith, MD

    Smith's Holistic approach to medicine resolved both my problems within a very reasonable amount of time.

    Mentioned in 12 reviews

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    NorCal Urology - examining room (feels dated)

    NorCal Urology

    3.2(22 reviews)
    0.4 mi

    Dr Kenneth Hsiao (pronounced--Shaow) has been following me for prostrate/bladder issues for about…read more15 years. He has been nothing short of professional, thorough and kind in caring for this very sensitive area for men. For years, he had me on meds to deal with enlarged prostate issues, until those meds no longer did the trick. Together, we explored options and chose an Aquablasion procedure done in the hospital, to clean out the prostate gland and give a more healthy solution than medicine. That was in May of 2024. It was extremely successful and aside from him not allowing me to resume normal running, cycling and pushups, etc, for a month, it went flawlessly. That procedure was highly successful, and he handled himself like a true professional. Recently, I had bladder issues, and he was able to resolve them with precision and his care was exemplary. If you have Urological issues, I highly recommend getting in to see him. He is the consummate professional and bears the standard that health professionals should all follow.

    I am in terrible pain from kidney stones right now and when I called to make an appointment with…read moreDr. Kenneth Hsiao the main receptionist of NorCal Urology was so extremely rude! Extremely! How she got a job there or anywhere for that matter I will never know. I really think someone should explain to her that she actually works in the medical field and people are actually in pain when they are trying to get in touch with the Drs. that work at this medical facility so a much more pleasant demeanor would be a lot more acceptable. This discourteous individual then proceeded to tell me that the Dr. doesn't have any appointments until a month from the time that I am actually calling, then basically hung up on me. I will never be recommending anyone to NorCal Urology and I will be letting my primary care doctor know how unprofessional and rude the front desk is over there as well, as they might not want to be referring patients to such an unnecessarily nasty experience. I then proceeded to make an appointment at a different establishment where the receptionist who answered was friendly and courteous and very thorough and this place will be seeing me by the end of the week. So no to ever wanting to go to or recommending anyone to NorCal Urology when there are so many other establishments that hire competent personable people who know how to answer a phone. If I could give zero stars I would!

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    Mark  Avon, MD

    Mark Avon, MD

    4.7(21 reviews)
    10.8 mi

    Dr Avon is a very caring doctor. When I saw him years ago, the disorder I had was relatively…read moreunknown and there weren't any genuine treatment plans for it. He referred me to a doctor who was specializing in my disorder.and after a number of years struggling with interstitial cystitis, it's finally subsiding. But, I did receive the best treatments possible for that time, thanks to Dr Avon. Other doctors had put me on endless antibiotics - which never helped. Others wanted to remove my bladder. He had the intelligence to send me to a doctor who knew more about this, saving me from treatments that could've been catastrophic

    With all the polish and professionalism of a Philadelphia lawyer, this, very confident, old school,…read moreCase Western Medical Grad, Dr. Mark Avon, entered the room with a kind of panache that let you know...you are in the hands of greatness. His questions were direct and covered the subject of urology, like a ladies dress...Long enough to cover the subject, but short enough to keep it interesting ! His hands moved on the computer keyboard like a conductor, and before you knew it, he was giving you a full exam and doing so with such grace and compassion...You knew you were in the capable hands of a 30+ year veteran! The time flew by and as all of my questions were tendered, he even remembered, to order the labs we discussed. Dr. Mark Avon and his delightful and knowledgeable receptionist JoAnn, are Old School in a good way...They really put the CARE...back into Healthcare! Under the watchful eye of John Muir Health Department of Urology, Dr. Mark Avon, MD is at: 5201 Norris Canyon Rd. Suite 210 San Ramon, CA. 94583 (925) 830-1140

    Andrew Smith, MD - urologists - Updated May 2026

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