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    Andrew Smith, MD, FACS

    4.5 (12 reviews)
    Open 8:30 am - 5:00 pm

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    Smith goes above and beyond to ensure you get the results you're looking for, or absolutely as close as possible.

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    Pacific Dermatology Institute

    Pacific Dermatology Institute

    2.7(129 reviews)
    0.8 mi

    Had a good experience with this dermatology office. It was easy to call and make an appointment. I…read morefilled out my forms on their app in advance. Once I arrived, I only waited a few minutes before being called in for my appointment time. Dr. Roshdieh was easy to talk to and he listened to my concerns and quickly prescribed medication to help with what I needed.

    Add an appointment set up with them through Kaiser. It took over three weeks to get the…read moreappointment. I got multiple messages from them the day before the appointment. They did call and leave a message that I missed but after that call, I had two text confirmations from them and called the office the morning of my appointment and talk to someone to confirm. I showed up for my appointment and they said it had been canceled and that they tried reaching out to me. They offered me no alternative solution other than to come back until I had said that I talk to someone and then all of a sudden they could get me in with someone. However, I had taken off work and after over 30 minutes of waiting past my appointment time after they had told me it would be just a few moments I had to leave. There was zero apology, and they tried to blame me and their third-party system. When I asked why the third-party system would be sending out reminder text and confirmation after they had canceled the appointment, they told me they don't actually cancel the appointment until they talk to the patient. When I asked why they would do that when there was no doctor to be seen as an alternative they just said that's the way we do it. While I will take the blame for missing the missed call at 8 AM the day before I don't understand why they wouldn't make a second attempt when the appointment was at 12:50 the next day. And furthermore, why I wouldn't have been told on the phone when I called the day of my appointment. Needless to say, I called Kaiser and ask him not to ever have to go back to the office.

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    Andrew Smith, MD, FACS - cosmeticsurgeons - Updated May 2026

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