As the former hospitality advisor to The White House for 15 years, I want to say that Mo, the…read moreGeneral Manager of the store was as helpful and knowledgeable as one could possibly be. His advice and patience was so greatly appreciated. Bravo for having someone so capable as part of the team.

Great selection. Awesome, helpful staff. Places to sit. Warm. All sorts of selections for running,…read moreback to school, hiking and elegant. Folks are welcomed into store. They sell: belts, shoes, luggage, socks. Rebel review: 5

You missed a sale from me yesterday. I almost had another purchase on a pair of sandals, but…read moredecided to check out the remainder of the sandal market at other stores instead, and then when you combine that with no employees in your store (or making an appearance near the center registers), I decided I'd leave things alone and try elsewhere. Sorry. I mean, you're men's sandal selection was tiny. Those that I did decide were okay were pricey, and those that were cheaper were a little too cheap and of such poor quality and make/brand that I didn't want to research further. (If I don't recognize a brand name, it's doubtful I'll ever try them on, and with this one name near the sandals I found for 49.99, I didn't want to research it further.)

i would love to say amazing things, however it was a preverbal ghost town. it looked like a scene…read moreright out of a zombie apocalypse movie. im praying it was only a reault of covid, that it seemed so frozen....

Looking for a shoe store that has high prices but a great selection of products that will meet most…read morepeople's needs? This shoe store has it all. Their service is run-of-the-mill, and doesn't have very many benches to use to try on the sneakers. Wasn't too overly thrilled when I was almost forced to buy white square shoelaces of a certain length that only they had.(Other stores nearby sold either the round laces, or if not round, they sold laces of absurd sizes.). Only use at last available decision.

Service is good and honest review of what she can or cannot do! Prices are reasonable given…read moreservices It feels very bespoke.

Needed new heels on my Carolina workboots. Fe did superb work resoling my boots. Have been wearing…read morethem for a few months since the repair and they are doing great. Highly recommend Coolcat Shoe Repair.

forty people in checkout line. Two cashiers. 40 minute wait to checkout. unacceptable. Not…read morecoming back.

Thank God for Kohl's. I feel like it's the only place you can go in Kingston. I also enjoy shopping…read moreonline and doing my returns there. The store is always kept very clean and organized. Staff are friendly. One time I was there and they even helped me pick out clothing for a special occasion. Where do you have that kind of service around here? Kohl's has great prices and sales. My only complaint is they keep giving me that Kohl's cash and I have to keep going back to the store spending more money

i shopped yesterday here and found several pair of the same shoe in clearance…read morebut the one pair in my size was not red tagged marked down. i took both pair to the register and showed cashier but refused to mark down the same shoe and also refused my request to ask a manager. so I left. now this is a store I am a frequent customer at. I found this cashier to be very rude along with poor customer service. i find it odd because most of the employees here are recognizable are are very cordial and helpful, this girl was new and very rude!!

I have been shopping at Marshall's in Kingston, NY for decades. I'm a huge TJ/Home Goods/Sierra and…read moreMarshall's fan. I spend thousands of dollars at this chain annually and NEVER had a bad experience there...until today. I wanted to return a swimsuit I had bought there exactly two weeks back. I did not have the receipt but the tags were all perfectly in place. it was obviously not worn and in the same condition I had bought it in. I got up to the register to return the suit and buy a few other items. as I did not have the receipt the cashier looked up my purchase using my credit card. First, she told me I could not return a swimsuit after one week. I explained I'd been ill and their return policy is one month. and frankly, there was no disclosure of this when I purchased the suit. The I was told I could not return the suit as it was "missing" the little tape that is supposed to keep the suit hygienic in the crotch area. I explained there had been no sanitary tape there. She called the manager on duty, who I will not name but he was a sad, angry man. He told her to not let the return go through due to the missing tape. I asked for him to come speak with me. He appeared and was nasty from the start. I asked his name and he gave me a smart aleck reply and also refused to give me the name of his district manager when it became apparent he was not going to listen to reason. I tried to explain the tape was missing when purchased and was told that every single bathing suit in Marshall's has that tape. We went back and forth but he refused to listen to me.He made several snarky remarks and walked away. He also said it was a NYS law to have the tape. It is not. He then rudely stood over me as I made my transaction as if I was some kind of problem. BTW the darn suit cost all of $19.99. After I was done at the register I walked to the swimsuit area. In just a few minutes I pulled 20 suits with no tape. The manager walked by and I showed him the 20 suits, including entire groups of the same style all with no tape. He again, refused to listen to me. I asked, how can you sell a suit without tape and expect it to be returned with tape? He made a rude remarks asking if I'd return my panties! I voiced that I was getting mad. He literally told me that the policy of the store is to not take suits back and suggested I had even worn the suit despite its pristine condition. How can a store not disclose their return policy, sell a suit without tape, and expect it to be returned with it?! Just as an FYI, I did not remove any tapes. The store has cameras and I found so many in a few minutes I didnt even think about it! Anyway, this manger said I was mad because I wasn't " getting my way" and then said I was "insane" and he was going to kick me out of "HIS"store. I left. I did tell this manager that would go to social media. And here I am. I never used profane language. I did try to hand him the unracked suits but he refused to take them and I placed them on a clothing rack. I am fuming about the treatment I received today. It is really such a shame because all I wanted was a store credit for an item that didn't fit properly.

This place has fallen on hard times. Many of the stores have shut down. They remodeled it recently,…read morethough, adding beautiful murals of life in the area from bygone eras. Very nice touch. The new carpeting spruced the place up nicely, too. We thought it was the death knell when the movie theater shut down. But to our pleasant surprise, it reopened and is even better than before. Maybe it's too soon to call this mall out yet. Hopefully, better things are in store for it. The hair salons are reasonable and easy to get into. The nail salon has all the latest styles (including the fabulous cat-eye), and Savona's pizza is the best around. Maybe there is a second act for this mall. Here's to hoping it sees better days ahead!

No stores. Dead Mall…read more Don't Come Here expecting to shop, You won't. The only open stores is a Target a Movie theater and 3 fitness places. The only good thing about this mall is the movies. They have a NCG cinnima. The Theaters all have really comfy seats that recline!

First of all I love how it looked set up color wise! I found so many things I wanted but did need…read moreto contain myself . I came home with some spicy fun items to add to my wardrobe as well as the the best thrift item I found all day the "Holy $^it" stash jar just missing the rubber top for 5$

I love this shop and since they moved to their new location I love them even more. They had a…read morebumpy few days as they were getting into the new space, but overall the selection is great and I'm all about the way they serve the community.